IBM Aptiva Hardware Handbook page 59

Table 7: Troubleshooting: Software problems (Continued)
If the problem is:
Your computer turns on automatically when
you dial out on a rotary or pulse telephone.
The phone rings and the computer turns on, but
a fax isn't received.
An error code appears after you turn your
computer on using Rapid Resume.
Note: If any of these problems continue after taking the actions listed, check your Services and Support Guide for information on
obtaining service.
Here's what to do:
Either disable the Wake Up on Ring feature in Rapid Resume Manager or on
the Rapid Resume menu of the Configuration/Setup Utility, or disable the Auto
Answer feature in your fax software. Use Wake Up on Ring only when you
know you will have incoming fax communications. For instructions on using
the Configuration/Setup Utility, see page 61.
You can also prevent this from occurring by installing a telephone line sharing
device, which will direct calls where you specify (to either an answering
machine or a fax modem).
See the documentation that came with your fax software to make sure it is set
up to answer the phone.
1. Turn the system unit off.
2. If you have:
• Not changed your hardware (installed or removed an option), find the
error code in "Error codes, descriptions, and corrective actions" on page
52 and take the action listed.
• Changed your hardware (installed or removed an option), return the
computer to its previous configuration. Then wait 10 seconds and turn the
system unit on. If the error does not reoccur, you may have installed your
hardware incorrectly. Save any work that you want to keep and reinstall
your hardware. For instructions on installing hardware in your system
unit, see "Working with your system unit" on page 79. For instructions on
installing options on your system board, see "Working with your system
board" on page 99.
Troubleshooting tables 49