VTech DS3111-2 User Manual page 49

Troubleshooting
Problem
The system does
not receive caller ID
or the system does
not display caller ID
during call waiting.
Caller ID entries
do not match the
numbers I need to
dial.
46
Suggestion
• Make sure you subscribe to caller ID with call waiting features services provided by the local
telephone company.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller's telephone companies must have compatible caller ID systems.
• If you subscribe to DSL Internet service, you must install a DSL filter to the telephone line
between the telephone base and the telephone line jack. Contact your DSL service provider
for filter information.
• Although the call log entries you receive have 10 digits, (the area code plus the seven-digit
number) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits,
or a 1 plus the area code plus the seven digits. You can change the number of digits that you
dial from the call log. While reviewing the call log, press # repeatedly to display these dialing
options for local and long distance numbers before dialing or saving the telephone number.
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