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User's manual
w w w . v t e c h p h o n e s . c o m
Models:
DS6121-2/DS6121-3
DS6121-4/DS6121-5
DS6122-5

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Summary of Contents for VTech DECT DS6122-5

  • Page 1 User’s manual w w w . v t e c h p h o n e s . c o m Models: DS6121-2/DS6121-3 DS6121-4/DS6121-5 DS6122-5...
  • Page 2 51 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
  • Page 3: Table Of Contents

    Table of contents Getting started ....1 Volume ..... . 14 Parts checklist .
  • Page 4 Table of contents Delete from the call log ....31 Record and play memos ... . . 42 Call log display screen messages .
  • Page 5: Getting Started

    Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original • To purchase packaging in the event warranty service is necessary. replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511.
  • Page 6: Telephone Base Installation

    Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is • Use only the not controlled by a wall switch. If you subscribe to Digital Subscriber Line (DSL) power adapter high-speed Internet service through your telephone line, you must have a DSL supplied with this product.
  • Page 7: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short • If the handset calls. For best performance, charge the handset for at least 16 hours. When the will not be used for a long time, battery power is low, the handset will beep, display LOW BATTERY and will...
  • Page 8: Mounting Bracket Installation

    Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installation: Slide the bracket down and away from the telephone base.
  • Page 9 Getting started Mounting bracket installation (continued) Desktop/tabletop bracket installation: Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps: Remove the bracket from wall mount orientation by sliding it up towards the top of the base.
  • Page 10: Handset Layout

    Getting started Handset layout MUTE/REMOVE • While on a call, press to mute microphone. CHARGE light • While reviewing the call log, press to delete an • On when the handset is charging in the individual entry, or press and hold to delete the entire call log.
  • Page 11: Telephone Base Layout

    Getting started Telephone base layout X/DELETE Message window • Press to delete message currently • Shows the status and number of playing (page 41). messages (page 44). • Press t wice to delete all old /SKIP messages when the telephone is •...
  • Page 12: Telephone Settings

    Telephone settings Ringer volume (handset) You can change the ringer volume to a comfortable level. • The ringer will The ringer can also be turned off so the telephone does not be off if the ring when there are incoming calls. volume is set to the lowest level, To adjust the ringer volume:...
  • Page 13: Ringer Tone

    Telephone settings Ringer tone This menu allows you to choose from different ringer tones. • If the ringer >RINGER TONE To choose a ringer tone: volume is turned KEY TONE off while scrolling Press MENU/SELECT to display the menu when the through the handset is not in use.
  • Page 14: Key Tone

    Telephone settings Key tone The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting: >KEY TONE LANGUAGE Press MENU/SELECT to display the menu when the handset is not in use. to select >...
  • Page 15: Clear Voice Mail

    Telephone settings Clear voice mail If you subscribe to voicemail service provided by your local telephone company, • The telephone NEW VOICE MAIL and will appear on the handsets and the VOICEMAIL light service provider on the telephone base will flash when you have new voicemail. Please contact voicemail may alert you to new your local telephone company for more information about voicemail service.
  • Page 16: Telephone Operation

    Telephone operation Make a call Press /FLASH or /SPEAKER • The screen Dial the number. displays the elapsed time as -OR- you talk (in hours, minutes and Dial the number. seconds). Press /FLASH or /SPEAKER. • When predialing (preview numbers Answer a call before dialing), press...
  • Page 17: Mute

    Telephone operation Mute The mute function allows you to hear the other party while the other party cannot hear you. During a call, press MUTE/REMOVE on the handset. MUTED will be temporarily displayed on the screen, along with the smaller MUTE icon. Press MUTE/REMOVE again to resume the conversation.
  • Page 18: Chain Dialing

    Telephone operation Chain dialing This feature allows you to dial numbers stored in the directory or call log while • Chain dialing you are on a call. When you are on a call: can be useful if you wish to Press MENU/SELECT twice to enter the directory menu.
  • Page 19: Intercom

    Telephone operation Intercom The intercom feature allows conversation between two • If the destination registered handsets of the same system. handset does not answer Model DS6121-2 the intercom Press INT on the originating handset when the handset is not in call within 100 CALLING use and its screen displays CALLING OTHER HANDSET.
  • Page 20: Conference Call

    Telephone operation Conference call You can have a conference call with an external line and two registered handsets. When one handset is on the line, /FLASH or /SPEAKER on another handset to join the call. • Press -OR- Model DS6121-2 Press INT to initiate an intercom call and its screen displays CALLING OTHER HANDSET.
  • Page 21: Transfer An External Call

    Telephone operation Transfer an external call You can transfer an external call from one handset to any other handset. • If the destination Model DS6121-2 handset does not pick up the During a call, press INT to put the call on hold at the intercom call, CALLING originating handset.
  • Page 22: Switch Between External And Intercom Call

    Telephone operation The destination handset rings and its screen displays HANDSET X IS CALLING. HANDSET X IS CALLING To answer the call at the destination handset, press /FLASH, /SPEAKER, INT or any dialing key (0-9, #, * ) on the destination handset. Now the party at the originating handset can have a INTERCOM conversation with the party at the destination handset.
  • Page 23: Answer An Incoming Call During An Intercom Call

    Telephone operation Now the party at the originating handset can have a conversation with the party at the destination handset. Both screens display INTERCOM. Press INT repeatedly on the originating handset to alternate between the external call (outside call) and the intercom call. Models DS6121-3/DS6121-4/DS6121-5/DS6122-5 During a call, press INT to put the call on hold at the originating handset.
  • Page 24: Directory

    Telephone operation Directory The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters for the name. • The directory can be accessed when the handset is not in use by pressing once or MENU/SELECT three times.
  • Page 25: Store A Directory Entry

    Telephone operation Store a directory entry Press MENU/SELECT twice when the handset is not • Saving or deleting >DIRECTORY in use. a number on CALL LOG one handset will to select > STORE, then press MENU/SELECT. Press automatically The screen displays ENTER NUMBER. update all other Use the dialing keys to enter the number.
  • Page 26: Character Chart

    Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press • When entering of a particular key causes the characters to be displayed in the following order: a name in the directory, the Characters by number of key presses first letter of...
  • Page 27: Search The Directory

    STORE Press once or MENU/SELECT three times to enter the directory. Press to scroll through the directory. VTECH 800-595-9511 To start an alphabetical search: once or MENU/SELECT three times to enter the Press directory. Use the dialing keys to enter the first letter associated with the name. For example, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda.
  • Page 28: Edit A Directory Entry

    Telephone operation Edit a directory entry Press once or MENU/SELECT three times to enter the directory. Press to scroll to the desired entry, or use the alphabetical search to find it. Press MENU/SELECT to confirm your selection. The EDIT NUMBER screen displays EDIT NUMBER.
  • Page 29: Delete From The Directory

    Telephone operation Delete from the directory Press once or MENU/SELECT three times to enter the directory. Press to scroll to the desired entry, or use the alphabetical search to find it. Press MUTE/REMOVE to remove the desired entry. You will hear a confirmation tone.
  • Page 30: About Caller Id

    Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re on a call. These features require services provided by your local telephone company. Contact your telephone company if: •...
  • Page 31: Call Log

    Telephone operation Call log If you subscribe to caller ID service, information about each • Due to regional caller will be displayed after the first or second ring. service differences, • The call log can store up to 50 entries. the caller ID •...
  • Page 32: Review The Call Log

    Telephone operation Review the call log Press CID when the handset is not in use. VTECH 595-9511 Press to browse through the call log. -OR- 3:45 1/02 Press MENU/SELECT when the handset is not in use. to select > CALL LOG.
  • Page 33: Make A Call Log Entry Ready To Dial

    Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits.
  • Page 34: Save A Call Log Entry To The Directory

    Telephone operation Save a call log entry to the directory When in the call log, press to scroll to the desired • Saving or deleting entry. a number on one handset will Press MENU/SELECT. automatically • You can edit the phone number, if necessary. Make sure update all other handsets.
  • Page 35: Delete From The Call Log

    Telephone operation Delete from the call log To delete one entry: When in the call log, press to scroll to the desired entry. Press MUTE/REMOVE to delete the selected entry. You will hear a confirmation tone. To delete all entries: When in the call log, press and hold MUTE/REMOVE to delete the entire call log.
  • Page 36: Call Log Display Screen Messages

    Telephone operation Call log display screen messages Displays: When: The caller is blocking the name information. PRIVATE NAME The caller is blocking the telephone number PRIVATE NUMBER information. PRIVATE CALLER The caller is blocking the name and number information. This caller’s name is unavailable. UNKNOWN NAME UNKNOWN NUMBER This caller’s number is unavailable.
  • Page 37: Redial List

    Telephone operation Redial list The telephone stores the five most recently dialed numbers in the redial list. • When there are already five entries in the redial list, the earliest entry will be deleted to make room for the latest entry. •...
  • Page 38: Answering System

    Answering system Message capacity The answering system can record and store up to 99 messages. A message can be up to four minutes in length. The total storage capacity for the announcement, messages and memos is approximately 14 minutes. Messages will remain available for replay until they are deleted.
  • Page 39: Activate The Answering System

    Answering system Activate the answering system The answering system must be turned on to answer and record messages. Press • If you have caller ANS ON/OFF to turn the answering system on or off. If the answering system is ID service, the turned on, it will announce “Calls will be answered,”...
  • Page 40: Answering System Setup

    Answering system Press /SKIP or /REPEAT until the system announces the correct day, then press CLOCK. After a confirmation tone, the system announces the new clock setting and exits programming mode. Answering system setup The answering system uses voice prompts to guide you through feature setup. /PLAY/STOP anytime to save and exit the SETUP menu.
  • Page 41: Set Telephone Base Ringer

    Answering system Set telephone base ringer This feature allows you to select the telephone base ringer volume level. You can • The handset choose from HI (high), OF (off) or LO (low). ringer volume is set separately. Press SETUP when the telephone is not in use until the system announces See page 8 for the telephone base ringer setting.
  • Page 42: Set Message Alert Tone

    Answering system Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new • The answering messages. The tone will stop when all new messages have been reviewed. system must be turned on for the To set the message alert tone: message alert Press SETUP when the telephone is not in use until the system announces...
  • Page 43: Outgoing Announcement

    Answering system Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
  • Page 44: Record Your Own Announcement

    Answering system Record your own announcement Press ANNC when the telephone is not in use and the system will announce • Your “Announcement. Press PLAY or press RECORD.” announcement can be up to Press RECORD and the system announces, “Record after the tone. Press 90 seconds in STOP when you are done.”...
  • Page 45: New Message Indication

    Answering system New message indication The message display counter will flash when there are new answering system • If the memory is messages. full, the system will answer after 10 If the new message alert tone is turned on, the telephone base will beep every rings and announce, ten seconds when there are unreviewed messages.
  • Page 46: Delete All Messages

    Answering system Delete all messages Press X/DELETE when in idle mode. The system will announce “To delete all • Only old old messages, press DELETE again.” Press X/DELETE again. All previously messages can heard messages will be erased. be deleted. Messages can Record and play memos only be deleted...
  • Page 47: Call Screening

    Answering system Call screening You can listen at the telephone base to a caller leaving a message. However, if you want to silence the telephone base when messages are being recorded, set the telephone base volume to its lowest level (1). Remember to raise the volume in order to hear your messages during playback.
  • Page 48: Message Window Displays

    Answering system Message window displays Window displays: Descriptions: No messages. 1-98 Total number of old message(s) recorded. 0-98 (flashing) Total number of new and old message(s) recorded; or the telephone base may have lost and regained power. 99 & F (alternating) Memory is full with total number of messages recorded.
  • Page 49: Remote Access

    Answering system Remote access A two-digit security code is required to access the system remotely from any • If no key is pressed touch tone telephone. The preset code is 19; see page 37 to change it. after entering remote access, new Dial your telephone number from any touch tone telephone.
  • Page 50: Appendix

    Handset display screen messages The telephone number you have entered is already stored in ALREADY SAVED the directory. There are no call log entries. CALL LOG EMPTY Calling another handset. CALLING HANDSET X (for DS6121-3/DS6121-4/DS6121-5/DS6122-5) CALLING OTHER HANDSET (for DS6121-2) The cordless handset is searching for the telephone base.
  • Page 51 Handset display screen messages MUTE has been turned off and the person on the other end can hear MICROPHONE ON you. The microphone is muted temporarily during a conversation. MUTED There are new voice mail messages from the local telephone company. NEW VOICE MAIL There is no telephone line connected.
  • Page 52: Handset And Telephone Base Indicators

    -OR - The battery needs to be replaced. -OR - An incorrect battery has been installed. Use only the supplied VTech battery or equivalent. There are unreviewed calls in your call log. XX MISSED CALLS Handset and telephone base indicators Handset lights •...
  • Page 53: Handset Icons

    Handset and telephone base indicators Handset icons MUTE • Microphone is muted. • Ringer off. • New call log entries. • New voicemail received from the local telephone company. NEW VOICE MAIL • In speakerphone mode. SPEAKER Battery indicator • Cycles (low, medium, and full) when the handset battery is charging.
  • Page 54: Battery

    Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking) Nine hours While not in use (standby*) Five days *Handset is off the telephone base but not in use.
  • Page 55: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
  • Page 56: Troubleshooting

    Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not • Make sure the battery is installed and charged correctly (page 3). For optimum daily work at all.
  • Page 57 Troubleshooting Problem Suggestion Make sure the handset is placed in the telephone base or charger correctly. The CHARGE The battery does not • charge in the handset light on the handset should be on. or the handset battery • Remove and reinstall the battery, then charge for up to 16 hours. is not charging.
  • Page 58 Troubleshooting Problem Suggestion The telephone does not • Make sure the handset ringer volume is not set to zero (page 8) and the telephone base ringer ring when there is an volume is not set to off (page 37). incoming call. •...
  • Page 59 Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
  • Page 60 Troubleshooting Problem Suggestion There is interference • The handset may be out of range. Move it closer to the telephone base. during a telephone • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone conversation.
  • Page 61 Troubleshooting Problem Suggestion I hear noise on the • Make sure the telephone line cord is plugged in securely. cordless handset, and none of the keys or buttons works. My caller ID features are • Caller ID is a subscription service. You must subscribe to this service from your local telephone not working properly.
  • Page 62 Troubleshooting Problem Suggestion Caller ID entries do not • Although the call log entries you receive have 10 digits, (the area code plus the seven-digit match the numbers I number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits.
  • Page 63 Troubleshooting Problem Suggestion The answering system • Make sure the answering system is on. When the answering system is on, the red light on the ANS ON/OFF key should be lit. does not answer after the number of rings to •...
  • Page 64 Troubleshooting Problem Suggestion The answering system • Make sure your remote access code is correct (page 37). does not respond to • Make sure you are calling from a touch-tone telephone. When dialing a number, there should remote commands. be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.
  • Page 65: Operating Range

    Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
  • Page 66: About Cordless Telephones

    VTech product service centers. Please call 1-800-8-BATTERY TM for information on RBRC ® Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
  • Page 67: Warranty

    What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 68 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
  • Page 69: Fcc, Acta And Ic Regulations

    20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with Canadian ICES-003.
  • Page 70 FCC, ACTA and IC regulations RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.
  • Page 71: Technical Specifications

    Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm) Telephone base: 6.04in X 4.04in X 4.06in (153.5mm X 102.5mm X 103.0mm)
  • Page 72: Index

    Index Activate the answering system 35 Delete messages from Handset indicators 48 Answer a call 12 answering system 41 Handset layout Answer an incoming call during an Delete from redial 33 Handset display screen intercom call 19 Delete from the directory 25 messages 46 Answering system setup 36 Delete from the call log 31...
  • Page 73 Index Maintenance 61 RBRC seal 62 Technical specifications 67 ® Make a call Record and play memos 42 Telephone base indicators 48 Make a call log entry ready to dial 29 Record your own announcement 40 Telephone base installation 2 Memo playback 42 Redial list 33 Transfer an external call 17...
  • Page 74 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

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