VTech DS3111-2 User Manual
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VTech DS3111-2 User Manual

VTech DS3111-2 User Manual

Dect 6.0 cordless telephone
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Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the

Important safety instructions

on page 48 of this manual.
This manual has all the feature operations and troubleshooting necessary to install
and operate your new VTech telephone. Please review this manual thoroughly to
ensure proper installation and operation of this innovative and feature rich VTech
product. For support, shopping, and everything new at VTech, visit our website at
www.vtechphones.com.
In Canada, go to www.vtechcanada.com.

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Summary of Contents for VTech DS3111-2

  • Page 1: Important Safety Instructions

    VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, go to www.vtechcanada.com.

  • Page 2: Table Of Contents

    Table of contents Installation ....1 Parts checklist ....1 Telephone base &...
  • Page 3 Table of contents Character chart ....24 Search the directory ... . 25 Dial a directory entry ... . 25 Edit a directory entry .

  • Page 4: Installation

    Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide Handsets (2 for DS3111-2/TM3111-2, 3 for DS3111-3, 4 for DS3111-4) Telephone line cord Telephone base...

  • Page 5: Telephone Base & Charger Installation

    We recommend that you install the telephone base away from any electronic • Use only the equipment and appliances such as personal computers, computer routers, VTech batteries and power television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, adapters supplied dust or moisture.

  • Page 6: Dsl Filter

    Installation DSL filter (not included) If you subscribe to Digital Subscriber Line (DSL) high-speed Internet service through your telephone line, you must have a DSL filter between the telephone base and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 7: Battery Installation

    Installation Battery installation Install the handset battery by following these steps: • If the handset Press the tab and slide the battery compartment cover down. will not be used for a long time, Align the two holes of the battery plug with the socket pins in the handset battery disconnect the compartment, matching the red and black wires of the color-coded label.

  • Page 8: Battery Charging

    CHARGE light Electrical outlet not controlled by a wall switch www.vtechphones.com • Use only the power adapters will flash on the and batteries (or equivalent) supplied with your VTech telephone. Charger adapter CHARGE light...

  • Page 9: Adding A New Handset

    Your telephone can accomodate up to five cordless handsets. You can add new • If the registration handsets (DS3101, purchased separately) to the DS3111-2/TM3111-2/DS3111- is not successful, 3/DS3111-4 at any time, but each handset must be registered with the telephone...
  • Page 10 Installation remove the handset and place it in the telephone base or charger again. On the telephone base, press and hold FIND HANDSET for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT...

  • Page 11: Replacing A Handset

    Installation Replacing a handset When you are replacing rather than adding a handset, for your handsets to be • If the de- numbered sequentially, you need to delete all the handset registrations on the registration telephone base, then register all handsets again. process is not successful, you To de-register all handsets...

  • Page 12: Belt Clip & Headset

    Belt clip & headset (optional) For hands-free telephone conversations, use any industry standard 2.5mm headset (purchased separately). For optimal results, use a VTech 2.5mm headset. Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted.

  • Page 13: Handset Layout

    Installation Handset layout 1. Earpiece 2. MENU/SELECT SKIP (page 15) 3. Headset jack (2.5mm) (page 9) 4. CID (caller ID) (page 28) PLAY (page 15) /FLASH 6. Dialing keys (0-9, *, #) 7. VOICEMAIL (page 19) 8. REDIAL/PAUSE (page 32) 9.

  • Page 14: Telephone Base Layout

    Installation Telephone base layout CHARGE light (page 37) 2. IN USE light (page 37) 3. VOICEMAIL light (page 37) 4. FIND HANDSET (page 19) www.vtechphones.com...

  • Page 15: Telephone Settings

    Telephone settings Ringer volume The ringer volume can be adjusted either by the volume control • The ringer will be on the right side of the handset or in the handset menu. off if the ringer To change the ringer volume: volume is set to zero, and the 1.

  • Page 16: Key Tone

    Telephone settings Press to choose the desired ringer tone. A sample of each ringer tone will be played when scrolling through the choices. Press MENU/SELECT to save, and you will hear a confirmation tone. Key tone If the key tone is set to off, you will not hear a beep tone when you press any of the handset keys.

  • Page 17: Clear Voicemail

    Telephone settings Clear voicemail If you subscribe to voicemail service provided by your local telephone company, NEW VOICE MAIL and the appear on the handset display and the VOICEMAIL lights on the telephone base and handsets will flash when you have a new voicemail message.

  • Page 18: Voicemail Setup

    Telephone settings Voicemail setup If you subscribe to voicemail service provided by your local telephone company, this feature allows you to use the VOICEMAIL, PLAY, SKIP and ERASE buttons to access your voicemail when you have a new voicemail message. Before completing these steps, be sure to have your access number and password (provided by your local telephone company) to access your voicemail.
  • Page 19 Telephone settings Voicemail setup To program a pause: • A single pause (approximately Press MENU/SELECT when the handset is not in use. three seconds) Press is automatically The blinking cursor should be at the end of your access number. Press and hold programmed the REDIAL/PAUSE button until a P appears.

  • Page 20: Basic Operation

    Basic operation Make, answer and end calls • To make a call, press /FLASH or -OR- Dial the number, and then press /FLASH, • To answer a call, press #, * ). • To end a call, press OFF/CLEAR, or put the handset in the telephone base or charger.

  • Page 21: Call Waiting

    Basic operation Call waiting If you subscribe to call waiting service, you will hear a tone if there is an incoming call • A maximum of during a telephone conversation. two handsets can • Press be connected to call on hold. the external call, if another one •...

  • Page 22: Voicemail

    Basic operation Voicemail If you subscribe to voicemail service and you have a new voicemail message, the VOICEMAIL lights on the telephone base and handsets will flash, and the handsets will display NEW VOICE MAIL and the • Press the VOICEMAIL button and the handset will dial the telephone number for access to your voicemail messages.

  • Page 23: Intercom

    Basic operation Intercom The intercom feature allows conversation between one handset and another. Press INT to initiate the intercom feature. The originating handset screen displays INTERCOM TO: Dial the number associated with the handset you are trying to contact. The originating handset screen displays CALLING HANDSET X.

  • Page 24: Transfer An External Call

    Basic operation Transfer an external call You can transfer an external call from one handset to another handset. During an external call, press INT to initiate the intercom feature. The originating handset screen displays TRANSFER TO: Dial the destination handset number. The originating handset screen displays CALLING HANDSET X.

  • Page 25: Switch Between External And Internal Calls

    Basic operation Switch between external and internal calls When on an external call and you wish to make an intercom call to another system handset without ending the external call: During an external call, press INT to initiate the intercom feature. The originating handset screen displays TRANSFER TO: Dial the number associated with the handset you are trying to intercom.

  • Page 26: Advanced Operation

    • Press MENU/SELECT to confirm. >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER 800-595-95_ ENTER NAME VTECH_ VTECH 800-595-9511 www.vtechphones.com • If a handset attempts to enter the directory while another handset is in the directory, NOT AVAILABLE AT THIS TIME will be displayed.

  • Page 27: Character Chart

    Advanced operation Character chart Use the dial pad and the chart below to enter a name (up to 16 characters). Each • When you enter a press of a particular key causes the characters to be displayed in the following name, the handset order: will automatically...

  • Page 28: Search The Directory

    • Press to scroll to the desired entry, or use the alphabetical search to find it. /FLASH or • Press to dial the selected entry. VTECH 800-595-9511 www.vtechphones.com • While reviewing the phone number of an entry which...

  • Page 29: Edit A Directory Entry

    Advanced operation Edit a directory entry Press Press Press MENU/SELECT, and the screen displays EDIT NUMBER. Use the dial pad to enter the number. Press MUTE/REMOVE to backspace and erase digits. • Press and hold MUTE/REMOVE to erase the entire entry. •...

  • Page 30: About Caller Id

    Advanced operation About caller ID If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

  • Page 31: Caller Id

    (including missed and un- reviewed calls.) • CALL LOG EMPTY will be displayed if there is no record in the call log. www.vtechphones.com HANDSET X XX MISSED CALLS VTECH 800-595-9511 3:45 2/23 CALL LOG EMPTY >CALL LOG RINGER VOLUME...

  • Page 32: Review The Call Log

    1-800-595-9511 www.vtechphones.com • Only one handset can review the directory or call VTECH log at a time. If 800-595-9511 another handset attempts to enter 3:45 2/23 the call log, it will display NOT AVAILABLE AT THIS TIME.

  • Page 33: Dial A Call Log Entry

    If there is no caller ID information, the attempt to save will be rejected and the screen will display UNABLE TO SAVE. to scroll to the desired entry. /FLASH or to dial the selected entry. to scroll to the desired www.vtechphones.com VTECH 800-595-9511 3:45 2/23 SAVED ALREADY SAVED UNABLE TO SAVE...

  • Page 34: Delete From The Call Log

    Advanced operation Delete from the call log • While in the call log, press entry. • Press MUTE/REMOVE to delete an entry. -OR- Press and hold MUTE/REMOVE to delete all entries and the screen displays DELETE ALL CALLS? Press MENU/SELECT to confirm and you will hear a confirmation tone, or press OFF/CLEAR to exit and return to the previous menu.

  • Page 35: Redial

    Advanced operation Redial The telephone stores the five most recently dialed numbers on the redial list. You can review or redial these numbers. • When there are already five entries on the redial list, the earliest entry is deleted to make room for the latest entry. •...

  • Page 36: Handset Display Screen Messages

    Handset display screen messages The telephone number entered is already stored in the directory. ALREADY SAVED There are no call log entries. CALL LOG EMPTY Calling another handset. CALLING HANDSET X A handset with low battery has been placed in the telephone base CHARGING or charger to recharge.
  • Page 37 Handset display screen messages INCOMING CALL LINE IN USE LIST FULL LOW BATTERY MICROPHONE ON XX MISSED CALLS MUTED NEW VOICE MAIL NO LINE NOT AVAILABLE AT THIS TIME There is an incoming external call. A handset or an extension on the same telephone line is in use. The directory is full.
  • Page 38 The battery is not installed or not installed properly in the handset. WARNING -OR - CHECK BATTERY! The battery needs to be replaced. -OR - An incorrect battery has been installed. Use only the supplied VTech battery or equivalent. www.vtechphones.com...

  • Page 39: Handset Indicators

    Handset indicators Handset indicators MUTE (Battery indicator) • On when the handset speakerphone is in use. • Microphone is muted. • Ringer off. • New call log entries. • On when there is new voicemail message(s). • Cycles (low, medium, and full) when handset battery is charging. •...

  • Page 40: Telephone Base Indicators & Charger Indicator

    Telephone base indicators & charger indicator Telephone base indicators IN USE • On when the handset is in use or you are registering a handset. • Flashes while there is an incoming call; or an extension on the same telephone line is in use; or you are registering a handset on the telephone base.

  • Page 41: Battery

    Battery After the battery is fully charged, you can expect the following performance: Operation While in use (talking) While not in use (standby*) *The handset is off the telephone base or charger but not in use. The battery needs charging when: •...

  • Page 42: Troubleshooting

    Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com or call 1 (800) 267-7377. Problem Suggestion My telephone does not •...
  • Page 43 Troubleshooting Problem Suggestion Registration failure. • Only one handset can be registered at a time. If you have multiple handsets to register, please follow the steps on page 6 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.
  • Page 44 Troubleshooting Problem Suggestion The battery does not • Make sure the handset is placed in the telephone base or charger correctly. The CHARGE charge in the handset light on the telephone base or charger should be on. or the handset battery •...
  • Page 45 Troubleshooting Problem Suggestion There is no dial tone. • Ensure the handset has been registered to the telephone base (page 6). • Move the cordless handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. •...
  • Page 46 Troubleshooting Problem Suggestion The telephone does • Ensure the handset has been registered to the telephone base (page 6). not ring when there is • Make sure the ringer is on (page 12). an incoming call. • Make sure the telephone line cord and power adapter are plugged in properly (page 2). •...
  • Page 47 Troubleshooting Problem Suggestion There is noise • The handset may be out of range. Move it closer to the telephone base. or interference • Appliances or other cordless telephones plugged into the same circuit as the telephone base during a telephone can cause interference.
  • Page 48 Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you using the telephone. still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
  • Page 49 Troubleshooting Problem Suggestion The system does • Make sure you subscribe to caller ID with call waiting features services provided by the local not receive caller ID telephone company. or the system does • The caller may not be calling from an area which supports caller ID. not display caller ID •...
  • Page 50 Troubleshooting Problem Suggestion My cordless handset • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a beeps and is not different working electrical outlet not controlled by a wall switch. performing normally. •...

  • Page 51: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.

  • Page 52: Operating Range

    Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

  • Page 53: About Cordless Telephones

    How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty;...
  • Page 54 VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.

  • Page 55: Fcc, Acta And Ic Regulations

    The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.

  • Page 56: The Rbrc ® Seal

    VTech product service centers. Please call 1-800-8-BATTERY TM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources.

  • Page 57: Technical Specifications

    Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 1921.536-1928.448 MHz Handset: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 149.7mm X 53.1mm X 36.8mm Telephone base: 101.2mm X 118.6mm X 98.5mm...

  • Page 58: Index

    Index About caller ID About cordless telephones Adding a new handset Advanced operation Answer an incoming call during an intercom call 20 Basic operation Battery Battery charging Battery installation Belt clip & headset Caller ID Call log display screen messages Call waiting Character chart Charger indicator...
  • Page 59 Index Language Maintenance Make, answer and end calls Make CID entries ready to dial Multiple handset use Mute Operating range arts checklist Redial Registration of new handset Review redial Review the call log Ringer tone Ringer mute Ringer volume Save an entry to the directory Search the directory Speakerphone Store a directory entry...
  • Page 60 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
  • Page 61 User’s manual w w w . v t e c h p h o n e s . c o m Models: DS3111-2/TM3111-2 DS3111-3/DS3111-4...

This manual is also suitable for:

Ds3111-4Ds3111-3Tm3111-23111-2

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