VTech DS3111-2 User Manual page 48

Troubleshooting
Problem Suggestion
I hear other calls when •
using the telephone.
I hear noise in the •
cordless handset, and
•
none of the keys or
buttons work.
My caller ID features •
are not working
properly.
•
•
•
Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you
still hear other calls, the problem is probably in the wiring or local service. Call your local
telephone company.
Make sure the telephone line cord is plugged in securely.
Remove the battery from the handset and re-install it.
Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
Both you and the caller's telephone companies must use equipment which are compatible
with caller ID service.
If you subscribe to DSL Internet service, you must install a DSL filter to the telephone line
between the telephone base and the telephone line jack. Contact your DSL service provider
for filter information.
www.vtechphones.com 45