What Do I Do If, In The Middle Of A Call, The Call Is Dropped And My Phone Enters Airplane Mode; When I Import Contacts, Why Does The Number Of Contacts Decrease; Why Doesn't My Phone Display The Contact Photo For Incoming Calls Even After I Have Set The Contact Photo; Why Do I Hear Echoes During Phone Calls - Huawei Nexus 6P Faqs

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If you feel uncomfortable when listening to the receiver, please lower the volume to a
suitable level, like volume level 1-2.
When you lower the volume, if the volume is too low, try adjusting the position of the
receiver to your ear so it is aligned with your ear.
If you need to use your phone when spending long periods of time in noisy
environments), try using a headset or Bluetooth headset to make calls.
9.3 What do I do if, in the middle of a call, the call is
dropped and my phone enters airplane mode?
It may be that some users hold their phones in a particular way which keeps the proximity
sensor from touching their ear so that when they make calls the screen doesn't turn off. This
may trigger the airplane mode switch in the shortcut menu. Swipe down from the status bar
and turn off Airplane mode.
9.4 When I import contacts, why does the number of
contacts decrease?
During the process of importing contacts from vCards or from SIM cards, phones use contact
names and other information to determine whether a contact is a duplicate. If it is a duplicate,
it will be merged into to one contact to be shown in the contact list.
9.5 Why doesn't my phone display the contact photo for
incoming calls even after I have set the contact photo?
Check whether the same number is saved in multiple contacts. When the phone matches a
number with a contact, it selects the contact which was created first. If the number is saved in
multiple contacts but you have set the contact photo for only one contact, your phone may
match the number with another contact. You can remove the contacts for whom the number is
repeatedly saved, especially the contact information in the SIM card (setting photo for
contacts in the SIM card is not supported).

9.6 Why do I hear echoes during phone calls?

If you hear echoes of your own voice, the other party's phone may be causing the problem.
When you hear echoes during a call with one person, try calling another person's mobile
phone or land-line phone to see if there are no echoes. When you make the call with the
second person, make sure you are not both in the same room and are at least 10 meters away
from each other.
April 2015
99

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