What Can I Do If Voices Are Unclear When I Make Phone Calls Using A Bluetooth Headset; Why Can't I Enable Or Disable The Bluetooth Function; What Can I Do If My Phone Can't Access The Internet After It Is Connected To A Router Over Wi-Fi; Why Is The Connection To The Wi-Fi Network Interrupted - Huawei Nexus 6P Faqs

3. If the problem persists, take your phone to an authorized Huawei service center to check
the hardware and software.
5.1.2 What can I do if voices are unclear when I make phone calls
using a Bluetooth headset?
1. Check the model of your Bluetooth headset.
2. Make phone calls when signals are stable and make sure there are no physical
obstructions between your phone and the Bluetooth headset.
3. Check whether the Bluetooth device can be properly connected to other phones for
phone calls. If not, contact the relevant support center to solve the problem.
4. If the problem persists, take your phone to an authorized Huawei service center to check
the hardware and software.

5.1.3 Why can't I enable or disable the Bluetooth function?

This problem may be caused by the software system. You can update your current version to
the latest version. If the problem persists, take your phone to an authorized Huawei service
center to check the hardware.
5.1.4 What can I do if my phone can't access the Internet after it is
connected to a router over Wi-Fi?
Make sure the router is successfully connected to a network. If the router can't connect to a
network, restart or replace the router.

5.1.5 Why is the connection to the Wi-Fi network interrupted?

Use your phone near the router. If this often happens, restart your phone and the router. If the
problem persists, take your phone to an authorized Huawei service center to check the
hardware.

5.1.6 Why can't I enable Wi-Fi?

In Settings, turn off Wi-Fi and then turn it back on to check whether the problem is solved. If
not, turn on airplane mode and turn it back off and then restart the phone to check whether
Wi-Fi can be turned on normally. If the problem persists, take your phone to an authorized
Huawei service center to check the hardware.

5.1.7 Why can't I disable Wi-Fi?

In Settings, turn off Wi-Fi. If Wi-Fi can't be turned off, restart the phone. If the problem
persists, take your phone to an authorized Huawei service center to check the hardware.

5.1.8 Why can't my phone connect to a router over Wi-Fi?


If the Wi-Fi hotspot is encrypted, check that the password you entered is correct. Note
that the password is case-sensitive.

Check whether the Wi-Fi hotspot name or password has changed. If so, obtain the new
information and try again.

Make sure you are within the working range of the Wi-Fi hotspot; otherwise the Wi-Fi
connection will automatically disconnect.
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