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1.12 Why is my charger overheated when charging my
phone?
The temperature rise of a charger is below 25 degrees (better than the industry level), which
means that the charger temperature will not exceed 55 degrees under room temperature.
Therefore, it is normal that you feel the charger is overheated, especially if you are
temperature-sensitive.
Based on the EN 60950-1, the maximum temperature for metal is 60 degrees, glass 70 degrees,
and plastics 85 degrees for short-term contact; the maximum temperature for metal is 55
degrees, glass 65 degrees, and plastics 75 degrees for long-term contact.
1.13 Why does it take a long time to charge my phone
when it heats up?
Huawei phones feature thermal protection technology. When the phone gets hot, it will
automatically limit the charging current to prevent discomfort for the user. You can help cool
the phone down by closing apps such as games and video players. Normal charging will then
resume.
1.14 Does my phone support high-voltage quick chargers?
No.
April 2015
17
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