Backup, Restoration, And Update; The Update Package Is Available On The Entire Network. Why Can't I Find It; What Can I Do If My Phone Fails To Download The Update Package; What Can I Do If The System Update Notification Is Still Showing After My Phone Has Been Updated - Huawei Nexus 6P Faqs

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11.1 The update package is available on the entire
network. Why can't I find it?
1. Check whether your phone has been rooted and the system files have been deleted.
2. If the system files have not been modified, go to Settings > Apps > Settings and clear
data. Switch to a mobile network or Wi-Fi network and search for the update package.
11.2 What can I do if my phone fails to download the
update package?
1. Check whether your mobile or Wi-Fi network is disabled. If so, the download will not
start.
2. Check whether airplane mode is enabled.
3. Check whether you have touched the Pause button.
11.3 What can I do if the system update notification is still
showing after my phone has been updated?
Make sure your phone is connected to a mobile or Wi-Fi network after the update.
11.4 Why does my phone display an installation package
failure message?
Your network connection may be poor, so the downloaded installation package is incomplete.
Re-download the installation package. If the network is still poor, use another network or
download it at another time.
April 2015

Backup, restoration, and update

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