Can I Use My Phone When My Hands Are Wet; Why Is It That I Can Only Zoom In But Not Drag Using The Magnification Gestures Function; Why Does My Phone's Screen Not Respond When I'm Wearing Gloves; What Do I Do If My Phone's Screen Is Slow To Respond Or Does Not Respond Accurately - Huawei Mate 8 Frequently Asked Questions Manual

Huawei Mate 8 Smartphone Feature FAQs
Huawei Mate 8 Smartphone Feature FAQs

2.2.2 Can I use my phone when my hands are wet?

Please use your phone when your hands are dry to ensure that it functions properly.
Using your phone with wet hands may cause water to seep into your phone and eventually
leading to a fault. Also, your phone's screen may not respond to wet fingers.
2.2.3 Why is it that I can only zoom in but not drag using the
magnification gestures function?
You need to swipe on the screen with two fingers together to drag.
2.2.4 Why does my phone's screen not respond when I'm wearing
gloves?
Please check if you have enabled gloves mode. Enter Settings > Smart assistance, and turn
on Gloves mode.
If you have enabled Gloves mode, but the screen still doesn't respond to your touches, that
might because your gloves are too thick. Please try again with thinner gloves.
2.2.5 What do I do if my phone's screen is slow to respond or does
not respond accurately?
Please make sure the operating system on your phone is updated to the latest version.
If you are using a protective cover or other accessories, the screen may not function properly.
Using the screen with gloves on, dirty hands, pointy objects, or fingertips may cause the
screen to malfunction.
Using your phone in humid conditions or exposing it to water may cause the screen to fail.
Restart your phone to clear temporary software errors.
2.2.6 Why does my phone's screen not look as colorful as the
screens of Samsung phones or the Huawei Mate S?
Your phone uses an IPS screen, the same kind used by the iPhone 6. It is clearer, and displays
colors more faithfully. The Samsung phones and Huawei Mate S use an AMOLED screen.

2.2.7 Why is there light leakage when the screen is off?

It is a normal for there to be white light in the display area when the screen is black. Your
phone uses an industry leading JDI/LG screen. Before delivery, your phone has gone through
rigorous quality tests. This is a normal phenomenon that will not affect your daily use of the
phone. Please rest assured.
2.2.8 Why does my phone have a black edge at the top and bottom
edge of the screen?
If there is a 2 to 3 mm black edge at the top and bottom edge of the startup screen, it is caused
by multiple UI layers. This is a normal phenomenon. Please rest assured.
Issue 01 (2016-01-27) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
2 Hardware and appearance
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