Why Are There Interruptions When I Make Calls Or One Or Both Parties Can't Hear The Other; What Can I Do If My Phone's Music Volume In Speaker Mode Becomes Lower; What Can I Do If The Playback Volume Of Call Recordings Is Small; Why Is There Static When I Am Playing Songs In Speaker Mode - Huawei Nexus 6P Faqs

9.7 Why are there interruptions when I make calls or one
or both parties can't hear the other?
1. If the other party can't hear you, try speaking closer to the microphone.
2. If calls are dropped intermittently in areas where the signal is weak or where there is a lot
of signal interference, this is due to network problems and is to be expected considering the
condition of the network. Try moving to a location where the signal is normal and calling
again.
3. Please use a standard wired headset or turn on the speaker when calling to see if you can
hear any better. If so, the receiver may have a problem. Please go to an authorized service
center for assistance.
9.8 What can I do if my phone's music volume in speaker
mode becomes lower?
1. Choose Settings > Sound & notification > Sound to increase the volume.
2. If you place your phone on a tabletop while you are playing songs, the speaker may be
blocked, resulting in decreased volume for incoming call ringtones and songs in speaker
mode.
3. Try playing other loud songs, such as Titania, to check whether the volume of the song
itself is low.
4. If the problem persists, take your phone to a service center.
9.9 What can I do if the playback volume of call recordings
is small?
The playback volume settings for calls and recordings are different. Try increasing the
playback volume when you are playing recordings.
9.10 Why is there static when I am playing songs in
speaker mode?
1. If you put your ear close to the speaker and you hear some white noise in the background,
this is a normal phenomenon. When the speaker's volume increases, the signal-to-noise
ratio (SNR) decreases. Try listening to the audio about 10 cm away from your phone. If
there is no obvious background noise, your speaker is functioning properly.
2. Try playing the default ringtone. If the ringtone is normal, your speaker may have some
problems.
3. If the problem persists, take your phone to a service center for assistance.
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