Calls And Contacts; What Can I Do If The Screen Is Still Off After I Move My Phone Away From My Ear; What Can I Do If The Call Volume Is Small Or The Call Sound Is Unclear - Huawei H892L Faqs

HUAWEI Android Smartphone
Y536A1 FAQs
6.1 What can I do if the screen is still off after I move my
phone away from my ear?
Your phone has a proximity sensor that's installed near the earpiece.
When your ear or other object triggers the proximity sensor, the screen automatically turns off
to prevent misoperations. The screen turns back on when the object blocking the proximity
sensor is moved away.
If the screen is still off after you move your phone away from your ear, press the power button
and make sure the upper part of the screen is not blocked by another object.
6.2 What can I do if the call volume is small or the call
sound is unclear?
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You can try restarting your phone or backing up important data and restoring your phone to its
factory settings.
If the problem persists, contact Huawei technical support or take your phone to a Huawei
authorized service center.
Issue 01 (2014-04-23)
Do not block the area around the earpiece with the phone cover or other objects. When you attach a
protective film to the screen, make sure it does not block the proximity sensor. It is recommended that
you use a protective film dedicated to your phone.
During the call, press the volume up button to increase the call volume.
Make calls in quiet places with good reception.
When you are holding the phone, make sure the earpiece is aligned with your ear.
Do not block the microphone with your finger or other object. Speak close to the
microphone.
Use the Huawei original headset for calls. Other headsets may not be compatible with
your phone.
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