Table of Contents
Advertisement
2.1 SIM card and appearance
2.1.1 Why does it take my phone so long to read contacts from the
SIM card?
The time taken to read contacts from the SIM card depends on the type of SIM card used and
the number of contacts you have stored. Generally, the more contacts on the card, the longer it
will take to read them. If you are using a 4G card that supports multiple numbers for one
contact, your phone will also take a long time to read all of the contacts.
2.1.2 Why does the SIM card slot have no springs?
The SIM card slot adopts a spring-free, ultra-thin design. To open the card slot, insert the SIM
eject tool into the opening in the slot and press hard until the card tray comes out.
2.1.3 How can I remove the SIM card tray without the eject tool?
1. Use a paper clip or similar metal object to pop out the SIM card tray. Do not use toothpicks
or other breakable instruments.
2. To prevent non-standard tools from damaging the internal components of your phone, it is
recommended that you buy a standard eject tool from an authorized Huawei service center as
soon as possible.
2.1.4 What can I do if the metal casing is damaged after I drop my
phone?
The phone's outer casing is made of soft aluminum that may be damaged if you drop your
phone on the floor. It is recommended that you use a protective cover for your phone.
2.1.5 Why do I have to use a lot of force to remove the SIM card
tray?
If your phone is new, to open the card tray, you will need to insert the standard eject tool into
the opening in the tray and push hard until the card tray pops out.
April 2015
2
Hardware and appearance
18
Advertisement
Table of Contents
