Ricoh PRO C900 Operating Instructions Manual page 150

7. Troubleshooting
Condition
User authentication is enabled,
yet destinations specified using
the machine do not appear.
After you execute "Encrypt
Address Book", the "Exit"
message does not appear.
• p.113 "Setting the SSL / TLS Encryption Mode"
• p.77 "Protecting the Address Book"
7
148
Cause
User authentication may have
been disabled while [All Users] is
not specified.
The hard disk may be faulty.
The file may be corrupt.
Solution
Re-enable user authentication,
and then enable [All Users] for
the destinations that did not
appear.
For details about enabling [All
Users], see "Protecting the
Address Book".
Contact your service
representative.