Ricoh PRO C900 Operating Instructions Manual page 146

7. Troubleshooting
Error Code
L0406-202
L0406-203
L0400-210
7
L0406-003
L0409-000
L0511-000
144
Cause
2. A login user name or
password error occurred.
Failed to obtain user
information in LDAP search.
An authentication error
occurred because the user
name contains a space, colon
(:), or quotation mark (").
Authentication timed out
because the server did not
respond.
The authentication server login
name is the same as a user
name already registered on the
machine. (Names are
distinguished by the unique
attribute specified in the LDAP
authentication settings.)
Solution
1. Make sure the login user
name and password are
entered correctly.
2. Make sure a useable login
name is registered on the
machine.
Authentication will fail in the
following cases:
If the login user name contains
a space, colon (:), or quotation
mark ("). If the login user name
exceeds 128 bytes.
The login attribute's search
criteria might not be specified
or the specified search
information is unobtainable.
Make sure the login name
attribute is specified correctly.
Recreate the account if the
account name contains any of
these prohibited characters.
If the account name was
entered incorrectly, enter it
correctly and log in again.
Contact the server or network
administrator.
If the situation does not return to
normal, contact your service
representative.
1. Delete the old, duplicated
name or change the login
name.
2. If the authentication server
has just been changed, delete
the old name on the server.