Chapter 16: Troubleshooting a SIP Media
The following sections provide information to help troubleshoot problems with SIP Media Gateway voice
connections.
•
Debug command overview
•
Common problems and solutions
•
Troubleshooting the Mediation Server Module
•
Re-imaging the Mediation Server Module
Debug command overview
The following diagram shows the Avaya Secure Router 2330/4134 telephony building blocks.
The ISDN Signaling, CAS Signaling, FXS/FXO Signaling and SIP Signaling block take care of
the corresponding protocol signaling. The Media Stream Manager is in charge of the digital
signal processing (DSP). The Call Control Engine is the coordinating entity. The Call Routing
Logic, an extension of the Call Control Engine, takes care of call routing and route table
lookups.
The diagram also lists various debug commands associated with each of these modules. The
syntax and functionality for the commands is explained in the following sections.
•
debug cas
•
debug ccsip all
•
debug ccsip api
Troubleshooting
Gateway problem
on page 303
on page 309
on page 365
on page 304
on page 304
on page 305
on page 359
August 2013
303