Table 3-5 System Hardware Troubleshooting With Chassis Codes - HP 9000 Series Service Manual

Table 3-5 System Hardware Troubleshooting With Chassis Codes

Symptom
Chassis code 1xxx
Chassis code 2xxx For Dx20
and Dx30: 21xx
Chassis code 3xxx (except
30FF)
Chassis code 30FF
Chassis code 4xxx
Chassis code 5xxx For Dx50
5007 or 500D
Chassis code 7xxx
Chapter 3
Cause
CPU, TLB, Coprocessor, or MFIOC
Cache errors. 2nd level cache
errors.
Processor Dependent Hardware
(PDH).
Fan or hotswap blower failure.
Power supply fan not included.
NOTE: DC voltages will be turned
off.
Late Selftests errors.
Bus Transactions errors. HSC bus
error (or HP-PB on AP card).
Memory Subsystem Fault.
Troubleshooting
Action
1. Replace Processor/Memory Card.
2. If the problem persists, call the
Response Center.
1. Replace Processor/Memory Card.
2. For Dx20 and Dx30, replace
appropriate 2nd level cache card.
3. If the problem persists, call the
Response Center.
1. Replace Processor/Memory Card.
2. Replace System/Core I/O Card.
3. If the problem persists, call the
Response Center.
1. Check for fan rotation.
2. Check fan cable connections.
3. Replace fan.
4. If the problem persists, call the
Response Center.
1. Replace Processor/Memory Card.
2. If the problem persists, call the
Response Center.
1. Replace system/Core I/O card.
2. Replace I/O cards on GSC.
3. Replace Processor/Memory card.
4. For D250/D350 replace the AP
card.
5. If the problem persists, call the
Response Center.
1. Refer to the appropriate Table
(3-6, 3-7, or 3-8) for fault
definition and action.
2. Reference the appropriate
Chapter for more detail.
3. If the problem persists, call the
Response Center.
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