NCR 7772 Series User Manual
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NCR 7772 Series User Manual

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User Guide
NCR CX7 All-in-One POS (7772)
BCC5-0000-5363
Issue A

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  • Page 1 User Guide NCR CX7 All-in-One POS (7772) BCC5-0000-5363 Issue A...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
  • Page 3 Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Requirements The NCR CX7 All-in-One POS (7772) conforms to all applicable legal requirements. To...
  • Page 4 Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug.
  • Page 5 If you do not have access to a computer, you may leave a voice message at: 1-800-528- 8658 (USA), or (International) +1-770-623-7400. When leaving a message, please provide a phone number and/or an email address so NCR can contact you if additional details are needed.
  • Page 6 • Description of the problem, including any system error codes, error condition, or guidance to the area of failure. The NCR Agent will provide you with a work order number, which serves as your Return Material Authorization (RMA). Please provide the RMA on the outside of the shipping box.

  • Page 7: Table Of Contents

    Table of Contents Chapter 1: Product Overview Base Models Features Optional Features Operating Systems Specifications Mounting Configurations Base with Remote Power Supply (F033/F035) Base with Integrated Power Supply Operator Controls Power Switch Recovery Tool Button LED Indicators Power Status LED I/O Panel LED Label Locations CX7 with Base Chapter 2: Hardware Installation...
  • Page 8 DisplayPort Power In USB-C USB 3.0 DB-9 Serial RJ12 Serial RJ45 Serial RJ50 Serial Installing the Terminal Connecting AC Power Connecting to a Network Installing the Cash Drawer Installing the Second Cash Drawer Second Cash Drawer for Retail I/O Second Cash Drawer for Hospitality I/O Installing the Transaction Printer Powering Up the Terminal Chapter 3: Operation and Cleaning...
  • Page 9 Cleaning the Cabinet Cleaning the Cooling Vents Chapter 4: Disk Image Backup and Recovery Tool Introduction Running the Recovery Tool Starting the Recovery Tool Main Screen Save or Load Image Saving an Image Loading An Image Change Settings Change Network Settings Change Password Replace Recovery Image Change Language...
  • Page 10 viii Restoring Factory Settings BIOS Default Settings Advanced Menu Chipset Menu Security Menu Boot Menu Chapter 8: BIOS Updating Procedure Introduction Prerequisites USB Flash Key update prerequisites Windows Flash Executable update prerequisites SPI/BIOS Updating Procedures Using the Bootable USB Flash Key Using the Windows Flash Executable Chapter 9: Initial Terminal Imaging Introduction...
  • Page 11 Revision Record Issue Date Remarks Jul 2019 First Issue...

  • Page 13: Chapter 1: Product Overview

    Product Overview Chapter 1: The NCR CX7 All-in-One POS (7772), powered by Intel’s 8th Generation Coffee Lake chipset, features a sleek design, packed with superior performance. The new, stylish design provides a wide range of configuration versatility. The ability to configure with...

  • Page 14: Base Models

    Product Overview I/O Board Connectors Retail I/O Hospitality I/O Both I/O boards are connected to the CX7 core motherboard through a single USB Type- C connector. In addition to the integration of the board in the base, each I/O can be configured for a wall mount solution, pole mount solution, or ordered in a remote chassis to permit placement under the counter.

  • Page 15: Features

    F253 SSD 240 GB, M.2 NVMe (PCIe) F255 SSD 480 GB, M.2 NVMe (PCIe) Port A (Right Side) Features F140 No Peripheral Filler Plate F141 NCR Encrypted MSR Port B (Left Side) Features F150 No Peripheral Filler Plate F151 Biometrics Port C (Bottom/ Chin) Features F160 No Peripheral Filler Plate F165 Wireless Card and Antenna Port D Features...

  • Page 16: Optional Features

    Product Overview Optional Features Optional Feature Description Ethernet Cable F110 7772 10/100/1000 Ethernet Cable...

  • Page 17: Operating Systems

    Value 64 bit (UEFI) Embedded Operating System the factory 7772-F790 SUSE Linux Enterprise Server (SLES) 15 64 bit Pre-installed in Operating System the factory Base client and third-party software are also available on the public NCR Platform Software Website: http://www.ncr.com/support/support_drivers_ patches.asp?Class=External\display...

  • Page 18: Specifications

    Product Overview Specifications Model Specs Good Better Best Chipset Intel Q370 “Coffee Lake” Processor Intel® Celeron® Intel® Core™ i3- Intel® Core™ i5- G4900T 8100T 8500T Clock Speed 2.9GHz 3.1GHz 2.1GHz Turbo Boost for Peak Up to 3.5 GHz Loads Level 2 Cache Thermal Design 35 Watts 35 Watts...
  • Page 19 Product Overview Model Specs Good Better Best Dual Solid State Drive Dual 120GB SSD Dual 120GB SSD Dual 120GB SSD (M.2 SATA) Integrated Touch Display 15.6” Projected Capacitive 1366 x 768 10-point touch Brightness 400 nits 400 nits 400 nits Screen Life 50K Hours to half 50K Hours to half...
  • Page 20 Product Overview Model Specs Good Better Best CX7 terminal without • Dimensions (w x d x h) base Width 14.95” x 1.26” x 9.32” (379.7 mm x 32.0 mm x 236.6 mm) • Weight 5.30 lbs (2.40 kg)

  • Page 21: Mounting Configurations

    Product Overview Mounting Configurations Base with Remote Power Supply (F033/F035) • with Retail I/O (F033) • with Hospitality I/O (F035) Base with Integrated Power Supply 7772-K032 provides an option to permit integration of the power supply in the base.

  • Page 22: Operator Controls

    1-10 Product Overview Operator Controls Power Switch The Power Switch is located on the bottom of the display. This switch is a momentary contact, push-on-push-off switch. Recovery Tool Button The Recovery Tool Button is for the OS Recovery Tool option. The recessed button is located on the bottom of the display.

  • Page 23: Led Indicators

    Product Overview 1-11 LED Indicators Power Status LED The Power Status LED, located on the front of the display, has multiple functions as defined below. Color Description Solid Green Terminal is ON and all voltages from power supply and motherboard are okay. Blinking Green Terminal is in SUSPEND (S3/S4) mode.

  • Page 24: I/O Panel Led

    1-12 Product Overview I/O Panel LED The Status LED is located on the I/O Panel on the Base. Color Description Green Orange...

  • Page 25: Label Locations

    Product Overview 1-13 Label Locations CX7 with Base...
  • Page 26 1-14...

  • Page 27: Chapter 2: Hardware Installation

    Hardware Installation Chapter 2: Installation Restrictions • The NCR CX7 All-in-One POS (7772) conforms to all applicable legal requirements. To view the compliance statements see the NCR RealPOS Terminals Safety and Regulatory Statements (B005-0000-1589). • Install the CX7 near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device.

  • Page 28: I/O Ports

    2-16 Hardware Installation I/O Ports Retail I/O The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a Retail I/O Base. Callout Port Name Cash Drawer USB 24V USB 12V 24V Power In USB-C LAN Out LAN In DB9 Serial DisplayPort Dual USB 3.0...

  • Page 29: Hospitality I/O

    Hardware Installation 2-17 Hospitality I/O The following are the default I/O ports for the NCR CX7 All-in-One POS (7772) with a Hospitality I/O Base. Callout Port Name RJ45 Serial Dual USB 3.0 USB 12V USB 24V 24V Power In USB-C LAN Out LAN In DisplayPort...

  • Page 30: I/O Board Connector Pinouts

    12V USB + Power The I/O Board provides latching 12V Powered USB port (Foxconn P/N UB11123-GHT2- 4F or NCR approved equivalent). The 12V Powered USB port is capable of supplying 12V at 2.0A max. The color of the connector is teal.

  • Page 31: Usb + Power

    24V at 2.3A continuous and 3.0A peak. The color of the connector is red. The 24V is fused with a resettable fuse (Tyco RUEF250U or NCR approved equivalent). An overcurrent signal is used to detect when this fuse is open. This signal is connected to a GPIO on the Super I/O.

  • Page 32: Cash Drawer

    2-20 Hardware Installation Cash Drawer Cash Drawer Connector for Retail I/O The Retail I/O Board provides a single 6-position RJ12 connector (Molex 44248-0065 or NCR approved equivalent). Signal Name Frame Gnd Solenoid A Drawer A/B +24V/12V Solenoid B Logic Gnd...
  • Page 33 Hardware Installation 2-21 Cash Drawer Connector for Hospitality I/O The Hospitality I/O Board provides a dual package RJ12 connector. The color of the connector is red. When using a legacy Y-cable adapter, only Cash Drawer Port A of the adapter will be functional. Signal Name Frame Gnd Solenoid A...

  • Page 34: Displayport

    2-22 Hardware Installation DisplayPort The I/O Board provides a 2-lane DisplayPort. Lanes 2 and 3 of the DisplayPort are not connected internally. Signal Name ML_Lane0 (p) ML_Lane0 (n) ML_Lane1 (p) ML_Lane1 (n) ML_Lane2 (p) ML_Lane2 (n) ML_Lane3 (p) ML_Lane3 (n) CONFIG1 CONFIG2 AUX CH (p)

  • Page 35: Lan

    Hardware Installation 2-23 The I/O Board provides Gigabit Ethernet support on an RJ45 connector using a pass- through connection to the motherboard. The connector does not feature an LED indicator. Power In Both Retail and Hospitality I/O Boards accept +24V DC voltage input from an external power supply.

  • Page 36: Usb-C

    2-24 Hardware Installation USB-C The I/O Board is connected to the motherboard through a non-standard USB Type C connector. The I/O Board provides a +24V power to the motherboard through the VBUS lines of the USB-C connector. Signal Signal USB 3.0 TX1+ A2 USB 3.0 RX1+ USB 3.0 TX1–...

  • Page 37: Db-9 Serial

    Hardware Installation 2-25 DB-9 Serial The Retail I/O Board provides one full RS-232 serial port through a DB-9 connector. The port has a shunt to select between +12V (default), +5V, or normal RI functionality. Maximum power capability is 1A from this port. The power output from this port is protected by a self-healing fuse.

  • Page 38: Rj45 Serial

    2-26 Hardware Installation RJ45 Serial The Hospitality I/O Board provides one dual package RJ45 serial port. The RJ45 port is an unshielded 8-pin. The color of the connector is yellow. Signal Name DTR/5V RTS/12V...

  • Page 39: Rj50 Serial

    Hardware Installation 2-27 RJ50 Serial The Retail I/O Board provides one full RS-232 serial port through an RJ50 connector. The port has a shunt to select between +12V (default), +5V, or normal RI functionality. Maximum power capability is 1A from this port. The power output from this port is protected by a self-healing fuse.

  • Page 40: Installing The Terminal

    2-28 Hardware Installation Installing the Terminal The terminal can be mounted using the following mounts: • Base for Retail I/O with Remote Power Supply (F033) • Base for Hospitality I/O with Remote Power Supply (F035) This chapter explains how to perform an "Out-of-box" installation of a CX7 configured with the Base and how to connect optional peripheral devices.

  • Page 41: Connecting Ac Power

    Connecting AC Power The CX7 receives power from an external 24V power brick. Caution: The CX7 requires the NCR 24V power supply that is shipped with the terminal. Use of other power bricks may cause damage to the unit. 1. Connect the Power Supply cable to the Power In connector on the Base.

  • Page 42: Installing The Cash Drawer

    2-30 Hardware Installation Installing the Cash Drawer The Cash Drawer can be connected to the Cash Drawer connector on the Base.

  • Page 43: Installing The Second Cash Drawer

    Hardware Installation 2-31 Installing the Second Cash Drawer A second Cash Drawer can be installed on terminals with a: • Retail I/O Base — For more information, refer to Second Cash Drawer for Retail I/O below. • Hospitality I/O Base — For more information, refer to Second Cash Drawer for Hospitality I/O on the next page.

  • Page 44: Second Cash Drawer For Hospitality I/O

    2-32 Hardware Installation Second Cash Drawer for Hospitality I/O 24V Cash Drawers 24V Cash Drawers can be connected to the Cash Drawer connectors on the Hospitality I/O.
  • Page 45 Hardware Installation 2-33 12V Cash Drawers Single port adapter cables (1432-C828-0010) are required to connect 12V Cash Drawers to the Hospitality I/O.

  • Page 46: Installing The Transaction Printer

    2-34 Hardware Installation Installing the Transaction Printer Warning: Do not hot plug the printer when connecting the POS terminal. Always power down the POS prior to connecting the printer to prevent damage to the POS and/or printer. Connect the Powered USB Printer Interface Cable to the USB Connector and Power Connector on the printer and to the 24V Powered USB Connector on the Base.

  • Page 47: Powering Up The Terminal

    Hardware Installation 2-35 Powering Up the Terminal 1. After installing the terminal, power up the system by pressing the Power Switch, which is located on the bottom of the display. The system installs the system devices, system settings, and then reboots to continue setup.

  • Page 48: Chapter 3: Operation And Cleaning

    Therefore, the active surface is not directly touched and does not wear off by normal use. Since most surface contamination do not cause interference to the touchscreen the NCR CX7 All-in-One POS (7772) can be used in public or severe environmental conditions.

  • Page 49: Magnetic Stripe Reader

    3-37 Operation and Cleaning Magnetic Stripe Reader The Magnetic Stripe Reader (MSR) for the CX7 is an ISO 3-Track (Encrypted). The card reading is bi-directional and can be mounted on Port A (right side) of the display. Using the MSR Swipe the card through the slot in the MSR in a quick and steady movement. The magnetic stripe must be facing up and with the stripe in the slot.

  • Page 50: Biometrics Fingerprint Reader

    Operation and Cleaning 3-38 Biometrics Fingerprint Reader High quality fingerprint templates are imperative for the security of the biometric security system. Low quality fingerprint templates can impact future read rates. Therefore, using the Biometrics Module should be done very carefully. In case of inexperienced users who are using the module for the first time, the process should be assisted (guided) by an administrator or experienced user.

  • Page 51: Cleaning The Sensor

    3-39 Operation and Cleaning Cleaning the Sensor Before each authentication, it is recommended that the user first clean the sensor. Place adhesive tape onto the sensor and then pull it off. This assures that residue from previous usage is removed. Caution: Do not use abrasive materials to clean the sensor.

  • Page 52: Cleaning The Cabinet

    Operation and Cleaning 3-40 Cleaning the Cabinet 1. Disconnect the unit from the power outlet before cleaning. 2. Use a cloth lightly dampened with a mild detergent. 3. Do not use alcohol (methyl, ethyl, or isopropyl) or any strong dis-solvent. Do not use thinner or benzene, abrasive cleaners, or compressed air.

  • Page 53: Cleaning The Cooling Vents

    3-41 Operation and Cleaning Cleaning the Cooling Vents The air vents on the back of the terminal should be cleaned periodically to maintain optimum cooling for the CPU. Use the hose attachment on a standard household vacuum cleaner to remove the dust from the vents.

  • Page 54: Chapter 4: Disk Image Backup And Recovery Tool

    Disk Image Backup and Recovery Chapter 4: Tool Introduction This section discusses procedures on how to backup or recover the POS image. The terminal has a recovery tool that performs a complete backup of the whole HDD/SSD. This includes the operating system, all files, data and the database itself if it is installed on the HDD/SSD, making an exact duplicate of everything contained on the terminal.

  • Page 55: Running The Recovery Tool

    1. Begin with the terminal OFF. 2. Press and hold the recessed Recovery Tool Button. While holding the Recovery Tool Button, momentarily press the Power Switch. 3. Continue holding the Recovery Tool Button until the NCR logo has flashed on the screen.

  • Page 56: Main Screen

    Disk Image Backup and Recovery Tool 4-44 Main Screen When the terminal boots the Main Screen is displayed. Save or Load Image This button opens the Backup and Recovery screen. Change Settings This button opens a dialog screen to let you set/change the password and to configure the network settings.

  • Page 57: Save Or Load Image

    4-45 Disk Image Backup and Recovery Tool Save or Load Image This function is used to either Save or Load an image from a device. 1. On the Main Screen, select Save or Load Image. 2. Enter the Password. The factory default password is Recovery1234.

  • Page 58: Saving An Image

    Disk Image Backup and Recovery Tool 4-46 Saving an Image The Select Image Location screen displays a terminal with three sets of In/Out arrow buttons, indicating the direction of data flow when selected. Arrows pointing away from the terminal are used to Save images to a device. Arrows pointing towards the terminal are used to Load an image.
  • Page 59 4-47 Disk Image Backup and Recovery Tool Backups to separate slots in the Recovery Tool only increase the total storage required by the amount of data added to the image. When the contents of the OS partition become too large to store in the 8GB local Recovery Partition, then one of the alternate storage methods available (USB or network) should be used to store backups.
  • Page 60 Disk Image Backup and Recovery Tool 4-48 2. Select the USB Button. If this is the first backup performed on this POS, the image is automatically saved as a Site backup.
  • Page 61 4-49 Disk Image Backup and Recovery Tool If a backup already exists, you have the choice of performing either a Site or User backup. • Site Image – Use this option immediately after all application components have been loaded and set up for initial operation, or for base image updates. •...

  • Page 62: Loading An Image

    Disk Image Backup and Recovery Tool 4-50 Loading An Image Caution: Do NOT remove power during an Image Load. Complete the Operating System setup and then shut down Windows properly. Removing power prematurely will corrupt the image and display various messages like "Windows failed to load" or "missing or corrupt registry".
  • Page 63 If you are loading from a network, the Select a Network Drive dialog screen will open. 3. Select the Image Type. • User Image – Most recent routine backup. • Site Image – Image of the terminal after application components were loaded. • Factory Image – The NCR Base Image as shipped from the factory.
  • Page 64 Disk Image Backup and Recovery Tool 4-52 4. Select Yes to apply the image. Caution: All the information in the current productive/working image on the drive is lost with this operation! A progress bar is displayed as the image is applied.
  • Page 65 4-53 Disk Image Backup and Recovery Tool A message is displayed when the load is complete. 5. Reboot the POS.

  • Page 66: Change Settings

    Disk Image Backup and Recovery Tool 4-54 Change Settings On the Main Screen, select Change Settings. There are four functions available on the Change Settings screen: • Change Network Settings • Change Password • Replace Recovery Image • Change Language...

  • Page 67: Change Network Settings

    4-55 Disk Image Backup and Recovery Tool Change Network Settings 1. On the Change Settings Screen, select Change Network Settings. 2. Enter the network configuration settings and then select Save.

  • Page 68: Change Password

    2. Enter the current password and the new password, and then select Enter. If you have forgotten or lost the password, select Lost Password. A unique code is generated that you can provide to NCR Support to receive a new temporary password.

  • Page 69: Replace Recovery Image

    4-57 Disk Image Backup and Recovery Tool Replace Recovery Image This feature is used to update the Recovery Tool and the environment that it runs in. 1. On the Change Settings Screen, select Replace Recovery Image. 2. Select the source of the Recovery Image. 3.

  • Page 70: Change Language

    Disk Image Backup and Recovery Tool 4-58 Change Language 1. On the Change Settings Screen, select Change Language. 2. Select the language of choice.

  • Page 71: Creating A Disk Image

    This terminal has a Recovery Button that permits end users to quickly restore a disk backup from a hidden partition on the NCR system storage. To utilize this valuable feature, the image must be created using NCR tools. Tools are available from NCR at: http://www5.ncr.com/support/support_drivers_patches_ radiant.asp?Class=Hospitality/GenDrivers_display...

  • Page 72: Chapter 5: Configuring A Second Ssd For Raid

    Configuring a Second SSD for RAID Chapter 5: Introduction This chapter discusses how to add a second hard drive and configure a RAID system using the Intel® Rapid Storage Technology. The Intel® Rapid Storage Technology provides new levels of protection, performance, and upgradeability for the CX7 platform.

  • Page 73: Configuring A Raid System

    To install and configure a RAID system, perform the following steps: 1. Install the primary SSD. 2. Load the NCR Gold Drive. 3. Install the second SSD in the terminal. 4. Run the Intel® Rapid Storage Technology Manager.
  • Page 74 Configuring a Second SSD for RAID 5-62 6. Select the type of RAID volume you want to install. NCR supports RAID 1 and RAID 0 volume types. RAID 1: Combines two disks to create a volume where each disk stores an exact copy of the data and provides real-time redundancy.
  • Page 75 5-63 Configuring a Second SSD for RAID 8. Enter a Volume Name (user preference). 9. Select the check boxes for both disks. RAID 0 Only: Specify the amount of space to be used by the new RAID volume. Use the slider to enter a percentage. Note: If you create a volume that uses less than 100% of the hard drive space, you may create a second RAID volume to use the remaining space.
  • Page 76 Configuring a Second SSD for RAID 5-64 11. Select Create Volume to start the volume migration. 12. A window is displayed indicating the volume was created successfully. Select OK to close the window.
  • Page 77 5-65 Configuring a Second SSD for RAID The status of the migration is displayed, showing the progress. This can take 1 - 3 hours to complete.

  • Page 78: Chapter 6: Power Management

    Power Management Chapter 6: The BIOS supports the Advanced Configuration and Power Management Interface (ACPI) 3.0 specification. A key feature of ACPI is that the operating system, not the BIOS, configures and implements power management. The CX7 terminal supports the Global system power states defined by ACPI.

  • Page 79: G0 Working

    S1 sleeping state except that the CPU and system cache context is lost (the OS is responsible for maintaining the caches and CPU context). Control starts from the processor's reset vector after the wake event. In NCR systems, during S3, power is only provided to the USB 3.0 ports.
  • Page 80 Power Management 6-68 • Some peripherals may not be S4 capable, which can prevent the system from entering S4 state. Reference the ACPI Specification for details. Peripherals: ACPI defines power states for peripherals which are separate from the system power state. The device power states range from D0 (fully-on) to D3 (off) It is the responsibility of the driver developer for each peripheral to define and support the available power states.
  • Page 81 6-69 Power Management Power Switch Touch Keyboard USB Mouse N/A LAN (magic packet) RTC Alarm Serial Port (RI) Note: Power consumption based on the following configuration: 16GB RAM x2, 240 GB SSD x2 *Maintains small voltage to support wake circuits. **Passmark Burn in test.

  • Page 82: Enabling Wake On Lan

    Power Management 6-70 Enabling Wake on LAN In order for Wake on LAN to function, the Network driver must be enabled (factory default). 1. Right-click on Start, then select Device Manager.
  • Page 83 6-71 Power Management 2. Select Network adapters. 3. Right-click Intel(R) Ethernet Connection I219-LM >> Properties.
  • Page 84 Power Management 6-72 4. Under the Advanced tab, Wake on Magic Packet and Wake on Pattern Match should be enabled. Select OK after making any changes. 5. Under the Power Management tab, Allow this device to wake the computer option box should be checked.

  • Page 85: Chapter 7: Bios Setup

    1. Connect an alphanumeric USB keyboard to the terminal. 2. Apply power to the terminal. 3. When you see the NCR logo displayed, press [Del] or [F2]. Selecting Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values.

  • Page 86: Bios Default Settings

    7-74 BIOS Setup BIOS Default Settings NCR BIOS Version: R110-01 Advanced Menu ► ACPI Settings ACPI Sleep State [S3 (Suspend to RAM)] State After G3 [Last State] ► NCR POS Port B Display Mode [DP] F8 BBS Boot Menu [Enabled] Bluetooth Controller...

  • Page 87: Chipset Menu

    BIOS Setup 7-75 ► H/W Monitor (Smart Fan 1 Mode) CPU Smart Fan Mode [Automatic Mode] Fan Off Temperature Limit Fan Start Temperature Limit Fan Full Speed Temperature Limit Fan Start PWM PWM Slope Setting [3 Duty] ► H/W Monitor (Smart Fan 2 Mode) CPU Smart Fan Mode [Automatic Mode] Fan Off Temperature Limit...

  • Page 88: Security Menu

    7-76 BIOS Setup Security Menu Administrator Password [None] User Password [None] Boot Menu Boot Configuration Setup Prompt Timeout Bootup NumLock State [On] Display POST Logo [Enabled] FIXED BOOT ORDER Priorities Boot Option #1 [Hard Disk] Boot Option #2 [Network] Boot Option #3 [USB Key] Boot Option #4 [USB Hard Disk]...

  • Page 89: Chapter 8: Bios Updating Procedure

    The BIOS is located in the Serial Peripheral Interface (SPI) chip on the processor board. This chapter discusses procedures on how to update the terminal SPI and/or BIOS. The update software is distributed via the NCR Website: http://www5.ncr.com/support/support_drivers_patches.asp The BIOS update can be performed using the following methods: •...

  • Page 90: Spi/Bios Updating Procedures

    8-78 BIOS Updating Procedure SPI/BIOS Updating Procedures Using the Bootable USB Flash Key 1. Create a USB Flash Drive by installing the BIOS update package to this USB key. Note: The USB flash drive disk size must be more than 512MB. Linux PC Use “dd”...
  • Page 91 BIOS Updating Procedure 8-79 b. Press Select to choose the image from the Boot Selection drop-down list.
  • Page 92 8-80 BIOS Updating Procedure c. Press Start to load the image.
  • Page 93 BIOS Updating Procedure 8-81 d. When the load is complete, select Close. 2. Insert the CX7 USB Flash Drive into the USB Port. 3. Press [F8] during startup to bring up the Boot Menu. 4. Select the USB device to boot the CX7 BIOS flash key. An option menu will load. 5.

  • Page 94: Using The Windows Flash Executable

    8-82 BIOS Updating Procedure Using the Windows Flash Executable Note: Close all running programs prior to updating the BIOS. To run the executable, follow these steps: 1. Right–click on the file and select Run as administrator. 2. When prompted, press a key to initiate the flash update. The terminal will reboot after the flash process has completed.

  • Page 95: Chapter 9: Initial Terminal Imaging

    2. Connect a USB keyboard to the terminal. 3. Power on the terminal and boot from the USB Flash Drive. This can be done by pressing F8 during the boot and choosing the USB option (NCR), or by entering BIOS Setup and changing the boot order.

This manual is also suitable for:

Cx7 series7772-1516-88017772-1216-88017772-1316-8801

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