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NCR 7460 User Manual

NCR 7460 User Manual

Retail terminal
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NCR 7460 Retail Terminal
Release 1.2
Hardware User's Guide
B005-0000-1280
Issue D

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Summary of Contents for NCR 7460

  • Page 1 NCR 7460 Retail Terminal Release 1.2 Hardware User’s Guide B005-0000-1280 Issue D...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

  • Page 3: Safety Warnings

    Preface Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Safety Warnings Warning: No user serviceable parts. Servicing should only be performed by a qualified service technician. Caution: For continued protection against risk of fire, replace only with the same type and ratings of fuse.
  • Page 4 Peripheral Usage This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation. Environmental Consciousness NCR is demonstrating its concern for the environment by designing an...

  • Page 5: Table Of Contents

    Hardware Monitor ..........1-10 Mini PCI Expansion Header ......1-10 IDE Header ............1-10 Touch Screen Controller ........1-10 Processor Board Connectors ......1-11 Flash Disk ............1-11 NCR Retail Specific Hardware ......1-12 Board BIOS ............1-14 Operator Display.............1-16 LCD Adapter Board ...........1-16 LCD Backlight Inverter Module .......1-16...
  • Page 6 Touch Screen ............1-16 NCR 7460 Integrated Customer Display .....1-17 Features................1-18 Magnetic Stripe Reader ..........1-18 Printer Options............1-19 NCR 7194 Printer ..........1-19 7158 Printer............1-19 7194 Printer............1-20 7196 Printer............1-20 NCR 5972 2x20 Customer Display .......1-21 Features ..............1-22 NCR 5973 International VFD Customer Display1-23 Other Integrated Devices and Indicators ....1-24...
  • Page 7 NCR 5972-1000/1100 Remote Customer Display ..............2-10 5973 International VFD Customer Display..2-12 Mounting Considerations ..........2-14 Wall Mounting the 7460 ..........2-15 Wall Mounting the Base Unit ........2-16 Wall Mounting the LCD Operators Display ..2-17 Installing a Cash Drawer ........2-19 Installing a Second Cash Drawer .....2-20 Mini PCI 56KB Modem (7460-F210)......2-21...
  • Page 8 Setup Menus..............3-3 Main Menu..............3-3 System Time and Date .........3-3 Legacy Diskette.............3-3 Primary Master .............3-4 Advanced Menu............3-5 Installed OS ............3-6 Reset Configuration Data ........3-6 Cache Memory ............3-7 PS/2 port..............3-11 Large Disk Access Mode ........3-23 Local Bus IDE adapter ........3-24 Advanced Chipset Control........3-24 PCI Configuration ..........3-25 System Monitors ..........3-28 Multiple ROM Menu..........3-29...
  • Page 9 Completing the OS Installation (Win95) ...4-7 Completing the OS Installation (DOS) ....4-7 Gold Disk Contents ............4-8 Microsoft Operating System License Agreements..............4-8 NCR 7460 Win 2000 Operating System Recovery Software (LPIN: D370-0505-0100) ..4-9 NCR 7460-NT Operating System Recovery Software (LPIN: D370-0496-0100)......4-10 NCR 7460-Win98 Operating System Recovery Software (LPIN: D370-0497-0100)......4-11...
  • Page 10 Chapter 5: BIOS Updating Procedures Introduction..............5-1 Prerequisites ..............5-1 Updating Procedures..........5-2 BIOS Crisis Recovery ............5-3 Recovery Procedures ..........5-5 Cable/Connector Pin-Out Information......5-7 Chapter 6: NCR 7460 2x20 Customer Display Introduction..............6-1 Viewing Area.............6-1 Diagnostics..............6-1 Command Descriptions..........6-2 Structure/Logic Description ........6-2 Integrated Display Interface........6-2 Character Map............6-4...
  • Page 11 Revision Record Issue Date Remarks Feb 01 First issue Jun 01 Add Peripherals: Printers, Cash Drawers Oct 01 Update BIOS information Jan 02 Added BIOS Crisis Recovery procedures...
  • Page 12 NCR is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.

  • Page 13: Declaration Of Conformity

    Model Number 100-120 V/200-240 V, 4.0 A/2.0 A, 50-60 Hz Electrical Ratings (Input) NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45479, USA, declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards. EU Directive...

  • Page 15: Chapter 1: Product Overview

    Housed in an integrated, compact cabinet, the 7460 supports a complete set of peripherals. The major hardware features of the 7460 are a flat panel display with touch screen input and LAN connectivity and magnetic stripe reader. The 7460 is Internet/Intranet ready. System loading occurs from a network server, and software and data content are delivered from a server through standard internet protocols.

  • Page 16: Serial Number Labels

    Chapter 1: Product Overview Serial Number Labels 7460 18821 NCR Corp. Model:7460-01 S/N 35012156 18866...

  • Page 17: Hardware Modules

    Chapter 1: Product Overview Hardware Modules Base Unit Processor Board • − Celeron-class processor − SVGA chipset − MPEGII chipset − 4 MB Flash BIOS (not CMOS) − 32 MB Flash Disk (optional) − Four RS-232 ports (three powered) − 10/100BaseT Ethernet LAN chipset, Wake-on-LAN support, and RJ-45 port −...

  • Page 18: Hardware Options

    • Cash drawers • − 2189 Cash Drawer (modular) − 2113 Cash Drawer (modular) − 7454-K005 Mid-range Cash Drawer (modular) 7460 Printers: • − 7194, 7196, 7158 Printers − Remote printer cables − Signal extenders for remote printers PC keyboard...

  • Page 19: Terminal Components Not Supported

    Chapter 1: Product Overview Terminal Components not Supported It is important to note that the terminal does not support the following components. Not supported Alternative implementation CMOS for hard totals, logs, Hard disk, flash disk, or server and tallies storage Removable media, e.g., a flex LAN communication to an NT server disk...

  • Page 20: System Configuration Diagram

    Chapter 1: Product Overview System Configuration Diagram 5972/5973 Keyboard Customer Display Parallel/ PS/2 Serial 7454-K005 2189 Cash Drawer Transaction Printers RS-232 7460 Retail Terminal 7196 7158 7194 7166 RS-232 Ethernet RS-232 Peripherals 5945 7892 5992 Electronic Bi-modal Signature TELEQIP Payment...

  • Page 21: Hardware Module Descriptions

    Chapter 1: Product Overview Hardware Module Descriptions Processor Board Processor/Chip Set The terminal uses an Intel architecture processor, which permits it to leverage existing software drivers and applications, as well as provide the greatest flexibility in choosing an operating system. This provides several other advantages: Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per •...

  • Page 22: Ethernet 10/100Base-T Lan Communications

    Category 5 and the hubs must permit 100 or 10/100 MB/s operation. Although 10Base-T will operate on Category 3 twisted pair, or NCR “747” cable, an upgrade to Category 5 is required for 100Base-T. A customer desiring to use the terminal in an existing 10Base-T environment can do so and simply run at 10 MB.

  • Page 23: Universal Serial Bus

    Chapter 1: Product Overview LED Indicators for Link Integrity (verifies cable and hub connection are good) and LAN speed is provided on the processor board near the row of connectors at the bottom of the e-box. The LED is ON (yellow) when the speed is running at 100 MB/s.

  • Page 24: Hardware Monitor

    1-10 Chapter 1: Product Overview Hardware Monitor The hardware monitor generates an interrupt to the system whenever any of the internal voltages used by the system processor goes above or below the acceptable operating range. An interrupt is also generated when the temperature of the Processor exceeds safe levels.

  • Page 25: Processor Board Connectors

    Chapter 1: Product Overview 1-11 Processor Board Connectors All connectors are either keyed or impossible to plug incorrectly due to mechanical design of the product. External Connectors Internal Connectors VGA CRT RGB 15-pin D Shell Mini PCI Expansion header Ethernet RJ45 Dual USB Type A Parallel port –...

  • Page 26: Ncr Retail Specific Hardware

    Systems Disk-on-Chip. A 32-pin socket is provided for this feature. The flash disk must be installed and enabled in BIOS Setup. NCR Retail Specific Hardware The Processor Board contains logic that provides support for the custom retail interface. The logic controls the following features: Flash Disk Interface •...
  • Page 27 Chapter 1: Product Overview 1-13 Graphics Subsystem The Celeron processor board is equipped with a integrated AGP graphics using Intel 810 Chipset Resolutions Supported Resolution Colors Max Vfreq 640x480x8bpp 85 Hz 640x480x16bpp 64 k 85 Hz 640x480x24bpp 16 M 85 Hz 800x600x8bpp 85 Hz 800x600x16bpp...

  • Page 28: Board Bios

    1-14 Chapter 1: Product Overview Board BIOS The Processor board uses a Phoenix BIOS, which is stored in Flash ROM and easily upgraded through the network connection or serial port. The Flash EEPROM also contains the Setup utility, Power-On Self Tests (POST), and APM 1.2.
  • Page 29 • Windows 2000 must enable the operating system APM setting. The OS APM setting is disabled by default. NCR Gold Drivers are enabled in this setting by selecting: Start, Control Panel, Power Options, APM tab, check the box Enable Advance Power Management Support, and click OK to...

  • Page 30: Operator Display

    1-16 Chapter 1: Product Overview Operator Display 18443 The 7460 is available with a 12.1" TFT (active matrix) 12.1" LCD. LCD Adapter Board The signals from the LCD header on the processor board are brought to the LCD on a harness. Since there are multiple pin configurations and...

  • Page 31: Ncr 7460 Integrated Customer Display

    Chapter 1: Product Overview 1-17 NCR 7460 Integrated Customer Display The NCR 7460 Integrated Customer Display supports two lines of twenty 5x7 characters. Integrated Customer Display 18892 The 7460 Retail Terminal also supports the NCR 5972-1000 Vacuum Fluorescent Display. This display uses a serial port.

  • Page 32: Features

    1-18 Chapter 1: Product Overview Features Magnetic Stripe Reader A single 3-track analog Magnetic Stripe Reader (MSR) is available as a feature, supporting ISO format cards. When the MSR is not desired, a filler piece for the MSR section is included to make the unit appear uniform.

  • Page 33: Printer Options

    The NCR 7194 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt station. The NCR 7194 can connect through a USB port or a serial port. 16437...

  • Page 34: 7194 Printer

    1-20 Chapter 1: Product Overview 7194 Printer The 7194 Printer is a high speed, high-resolution printer, capable of both text and graphics printing. It offers direct thermal printing in a receipt station. It receives its power from an external power supply, can be connected through a USB or serial port, and has a connector for cash drawers.

  • Page 35: Ncr 5972 2X20 Customer Display

    Chapter 1: Product Overview 1-21 NCR 5972 2x20 Customer Display The 5972-1000 2x20 Customer Display is offered in two versions Vacuum Fluorescent Display (VFD) or Liquid Crystal Display (LCD). Liquid Crystal Display Vacuum Flourescent Display 15476 Vacuum Flourescent Display Liquid Crystal Display...

  • Page 36: Features

    1-22 Chapter 1: Product Overview Features Models • Integrated • Remote • Remote (Tall Post) • Parallel I/F support • EIA-232 I/F support • Socket for 32K of PROM for additional character sets • 7x9 pixel characters Diagnostics • Character sets: •...

  • Page 37: Ncr 5973 International Vfd Customer Display

    Chapter 1: Product Overview 1-23 NCR 5973 International VFD Customer Display The NCR 5973 VFD (Vacuum Fluorescent Display) is an optional display device for the 7460 Retail Terminal. The VFD is available in models that have a combination of: Dark gray cabinetry •...

  • Page 38: Other Integrated Devices And Indicators

    BIOS are operating properly. The LED is located on the right side of the chassis as illustrated. Note: The 7460 has a time delay. To place unit in the OFF position depress the ON/OFF switch and hold the switch for 4.5 seconds until unit powers down.

  • Page 39: Lan Status Leds

    Chapter 1: Product Overview 1-25 LAN Status LEDs LAN Integrity LAN Speed: (Green) Yellow=100MB OFF=10MB 18916 Power Supply The terminal uses an AC adapter for its power supply, concealed in the terminal mounting. The supply is inaccessible when the terminal is in the normal operation and mounting position to prevent tampering, and sealed to help protect against spills or other environmental hazards.
  • Page 40 1-26 Chapter 1: Product Overview...

  • Page 41: Chapter 2: Hardware Installation

    Hardware Installation Chapter 2: Introduction The terminal is fully assembled at the factory. This chapter explains the mounting options and how to connect optional hardware components to the terminal. Installation Summary The terminal should be removed from the shipping packaging and visual checks made to verify the correct hardware configuration.

  • Page 42: Installation Restrictions

    AC power. This can result in system or printer damage. Warning: If wall mounted, the NCR 7460 must be mounted securely to prevent a hazard. It must be installed in accordance with local building codes. The wall on which the unit is mounted should be able to withstand four times the weight of the unit, which is approximately 16 lbs.

  • Page 43: Connecting The Cables

    Chapter 2: Hardware Installation Connecting the Cables Cable connectors are located on the chassis behind the MSR. Accessing the Cable Connectors and Routing Cables 1. Remove the MSR by elevating the unit and pulling down and out as illustrated. Route Cables as necessary between the MSR and Chassis.

  • Page 44: Identifying The Cable Connectors

    Chapter 2: Hardware Installation Identifying the Cable Connectors The following illustration identifies each of the cable connectors. Refer to the sections following the illustration for specific instructions on installing each peripheral. Com1 Com3 Com2 Com4 Keyboard Parallel (Powered) (Powered) Modem Port AC Power Cash...

  • Page 45: Installing Peripherals

    Chapter 2: Hardware Installation Installing Peripherals Installing a Transaction Printer 7158 Printer 1. Connect the Printer Interface Cable to the RS-232 Connector on the printer, located on the underside of the printer. Cash Drawer Power Connector Printer Connector RS232 17333 2.

  • Page 46: 7194 Printer

    Chapter 2: Hardware Installation 7194 Printer 1. Connect the Printer Interface Cable to the RS-232 Connector on the printer, located on the underside of the printer. Cash Drawer Connector Power Connector RS-232 Connector 16632 2. Connect the other end of the printer cable to a USB port or one of the RS-232 (non-powered) ports on the terminal.

  • Page 47: Serial Modem For 7194 Printers

    Chapter 2: Hardware Installation Serial Modem for 7194 Printers This kit permits the 7194 printer to be placed in a remote location, away from the terminal. The following steps detail proper connections and settings. RS-232 Extender Cable RS-232 Short Range Modem RS-232 Extender Cable 497-0411815 - 4 m 006-8602085...

  • Page 48: 7196 Printer

    The 7194 printer uses NCR cable 497-8601815. 5. Set the switches on both modems to DTE, Printer, and CTRL. Restrictions for Usage The short modems must be used with the appropriate NCR • cables. −...
  • Page 49 Chapter 2: Hardware Installation Connect the other end of the printer cable to one of the RS-232 (non-powered) ports on the terminal. 3. Connect the Power Brick cable to the Power Connector on the printer. 4. Plug the Power Brick into an AC outlet.

  • Page 50: Installing A Remote Customer Display

    5972-1000/1100 Remote Customer Display (2x20 characters, VFD • and LCD) 5973 International VFD Customer Display • NCR 5972-1000/1100 Remote Customer Display Connect the 5972 to the RS-232 serial port using one of two configurations offered. Using a power brick or a powered RS-232 port. 16257...
  • Page 51 Chapter 2: Hardware Installation 2-11 1. Place the Display Mount on the desired surface within 4 meters (13 feet) of the host terminal. 2. Determine if the cable should be routed down through the mounting surface or if it should be run on top of the surface. 3.

  • Page 52: 5973 International Vfd Customer Display

    2-12 Chapter 2: Hardware Installation 6. If external power is used, connect the 5972 Display Cable Power Pigtail to the Power Brick. Plug the Power Brick into an AC outlet. 5973 International VFD Customer Display (4) Screws 14528 1. Place the Display Mount on the desired surface within 4 meters (13 feet) of the host terminal.
  • Page 53 Chapter 2: Hardware Installation 2-13 3. Secure the Mounting Plate with 4 screws provided. Mounting Plate 4 Holes 0.40 mm (0.16 in.) Diameter 76 mm (3 in.) 16258 4. Connect the 5973 Parallel Cable to the Parallel port on the terminal. Parallel Port (Customer Display) 18915...

  • Page 54: Mounting Considerations

    2-14 Chapter 2: Hardware Installation Mounting Considerations Tilt Mount terminal can be installed on a flat horizontal surface or a flat vertical surface. 18443 Shown below is the Base Unit option without the Operator LCD. The LCD Mount Access Cover snaps off and on. LCD Mount Access Cover 18831...

  • Page 55: Wall Mounting The 7460

    Chapter 2: Hardware Installation 2-15 Wall Mounting the 7460 The 7460 unit or the Operator Display can be installed on a flat vertical surface. 7460 Wall Mount Operator Display Mount 18835...

  • Page 56: Wall Mounting The Base Unit

    2-16 Chapter 2: Hardware Installation Wall Mounting the Base Unit To install a wall Mount on a flat vertical surface, use the 7460-K533 Wall Mount Bracket Kit . 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength.

  • Page 57: Wall Mounting The Lcd Operators Display

    Chapter 2: Hardware Installation 2-17 Wall Mounting the LCD Operators Display To flush mount the Operators Display on a flat vertical surface, use the K502 Flush Mount Bracket Kit . Flush Mount Flush Mount w/LCD cable penetration through wall 18832...
  • Page 58 2-18 Chapter 2: Hardware Installation 1. Secure the Wall Plate to the wall with lag screws (4) into the studs or with hardware of similar strength. The recommended viewing height for the terminal is 1.2 m (48") from the floor to the center of the screen.

  • Page 59: Installing A Cash Drawer

    Chapter 2: Hardware Installation 2-19 Installing a Cash Drawer 1. Place the cash drawer in the desired location, within cable length of the terminal. 19111 2. Connect the cash drawer cable to the terminal cash drawer connector. Cash Drawer 19114 Note: The Cash Drawer can optionally be connected to the printer.

  • Page 60: Installing A Second Cash Drawer

    2-20 Chapter 2: Hardware Installation Installing a Second Cash Drawer The terminal supports a 2-drawer configuration with a Y-cable (1416-C372-0006). 1. Place the cash drawer in the desired location, within cable’s length of the terminal. 2. Connect the Y-cable to the terminal cash drawer connector. Dual Cash Drawer Y-Cable 1416-C372-0006 19112...

  • Page 61: Mini Pci 56Kb Modem (7460-F210)

    Chapter 2: Hardware Installation 2-21 Mini PCI 56KB Modem (7460-F210) Installing the Modem 1. Remove the Hard Drive and cover plate described in B005-0000- 1338 NCR 7460 Retail Terminal Hardware Service Guide. Cable Routing Connector Modem 18876 2. Remove knockout in the chassis for the modem connector.

  • Page 62: Finalizing The Installation

    2-22 Chapter 2: Hardware Installation Finalizing the Installation After the hardware installation has been completed, the terminal can be powered up to finalize the installation. The operating system, along with platform modifications, is pre-installed. The following sections list the steps involved to complete the system installation for each of the Gold Disk operating systems.

  • Page 63: Completing The Os Installation (Win98)

    Chapter 2: Hardware Installation 2-23 Completing the OS Installation (Win98) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image.

  • Page 64: Completing The Os Installation (Win95)

    2-24 Chapter 2: Hardware Installation Completing the OS Installation (Win95) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image.

  • Page 65: Installing A Serial Mouse

    Chapter 2: Hardware Installation 2-25 Installing a Serial Mouse Follow these steps to install a Serial Mouse on the terminal. 1. Edit the boot.ini file, which is located in the root of the C drive. a. Open Windows NT Explorer b.

  • Page 66: Guidelines For Calibrating The Touch Screen

    2-26 Chapter 2: Hardware Installation Guidelines for Calibrating the Touch Screen The following guidelines should be observed for calibrating the touch screen. Calibration should be done at time of installation • Recalibrate the touch screen when the system is installed at its final •...
  • Page 67 Chapter 2: Hardware Installation 2-27 4. Verify that the calibration was set accurately before making a service call. Perform the calibration again if necessary. If cursor is not stable, or false touches are suspected, run the • Noise Check Utility from the Touchware Control Panel (Windows) or from the Microcal (DOS) program.

  • Page 68: Summary

    The customer is responsible for restoring operating system software and/or customer-specific data onto replacement disks sent to repair a failed or damaged disk in the field. NCR provides recovery tools for the operating system and platform software. Powering Down the Terminal To power down the terminal, depress and hold the power off button for 4-5 seconds.

  • Page 69: Chapter 3: Bios Setup

    Note: An external alphanumeric keyboard is not required to run the BIOS CMOS Setup Utility, but a keyboard makes the setup easier. Note: The Setup Menus in this chapter reference NCR 7451/7460 BIOS Version 1.0.1.0. Entering Setup Using a Keyboard 1.

  • Page 70: Restoring Factory Settings

    Chapter 3: BIOS Setup Note: If you are not using an external keyboard, you can touch the menu controls at the bottom of the screen. If you encounter difficulty doing this, recalibrate the screen. Restoring Factory Settings To reset all values to their default settings for the current screen, press F9.

  • Page 71: Setup Menus

    Chapter 3: BIOS Setup Setup Menus Main Menu PhoenixBIOS Setup Utility Main Advanced Security Power Boot Exit Main Item Specific Help System Time: [10:54:34] System Date: [10/02/2001] Legacy Diskette A: [Disabled] Primary Master [10110MB] Primary Slave [None] Secondary Master [None] Secondary Slave [None] System Memory...

  • Page 72: Primary Master

    Chapter 3: BIOS Setup Primary Master After installing a new hard drive, the system should automatically detect the drive. If this is not done automatically and you need to configure the IDE Adapter. Perform the following steps: 1. Move the cursor to the Primary Master option and press Enter. A sub-menu appears for the IDE drive.

  • Page 73: Advanced Menu

    Chapter 3: BIOS Setup Advanced Menu PhoenixBIOS Setup Utility Advanced Main Advanced Security Power Boot Exit Item Specific Help Installed O/S: [Other] Reset Configuration Data:[No] Cache Memory PS/2 port [Touchscreen]] I/O Device Configuration Large Disk Access Mode: [DOS] Local Bus IDE adapter: [Primary] Advanced Chipset Control PCI Configuration...

  • Page 74: Installed Os

    Chapter 3: BIOS Setup Installed OS The options on this menu are used to select operating system. 1. Move the cursor to the Installed OS option and press Enter. 2. Select the appropriate operating system from the drop-down menu. Other Win95 Win98 WinME...

  • Page 75: Cache Memory

    Chapter 3: BIOS Setup Cache Memory PhoenixBIOS Setup Utility Advanced Main Advanced Security Power Boot Exit Cache Memory Item Specific Help Memory Cache: [Enabled] Cache System BIOS Area: [Write Protect] Cache Video BIOS Area: [Write Protect] Cache Base 0-512k: [Write Back] Cache Base 512k-640k: [Write Back] Cache Extended Memory Area:...
  • Page 76 Chapter 3: BIOS Setup Cache System BIOS area This option controls caching of system BIOS area. 1. Move the cursor to Cache System BIOS Area and press Enter. 2. Select the desired setting from the drop down menu. uncached Write Protected Cache Video BIOS area This option controls caching of the video BIOS area.
  • Page 77 Chapter 3: BIOS Setup Cache Base 0-512k/512K-640K These options control caching of the base memory areas. 1. Move the cursor to the appropriate cache option and press Enter. 2. Select the desired setting from the drop-down menu. uncached Write Through Write Protect Write Back Uncached –...
  • Page 78 3-10 Chapter 3: BIOS Setup Cache Base A000-AFFF through Cache Base EC00-EFFF These options control caching of specific memory areas. 1. Move the cursor to the desired Cache area and press Enter. 2. Select the desired setting from the drop down menu. Disabled USWC Write Through...

  • Page 79: Ps/2 Port

    Chapter 3: BIOS Setup 3-11 PS/2 port Use this option to select whether AUX device input is from a touchscreen or a PS/2 mouse. 1. Move the cursor to the PS/2 port option and press Enter. PhoenixBIOS Setup Utility Advanced Main Advanced Security...
  • Page 80 3-12 Chapter 3: BIOS Setup I/O Device Configuration The I/O Device Configuration option is used to configure peripherals. Move the cursor to I/O Device Configuration on the Advanced Menu and press Enter. PhoenixBIOS Setup Utility Advanced Main Advanced Security Power Boot Exit Item Specific Help...
  • Page 81 Chapter 3: BIOS Setup 3-13 The following submenu displays. I/O Device Configuration Item Specific Help Serial Port A: [Enabled] Base I/O Address: [3F8] Interrupt: [IRQ 4] Serial Port B: [Enabled] Base I/O Address: [2F8] Interrupt: [IRQ 3] Powered Port: [Auto] LPT 1: [Enabled] Mode:...
  • Page 82 3-14 Chapter 3: BIOS Setup Serial Port x These options configure the serial ports (A/B/C/D). 1. Move the cursor to Serial port x and press Enter. 2. Select the desired setting from the drop-down menu. Disabled Enabled Auto Disabled – No configuration •...
  • Page 83 Chapter 3: BIOS Setup 3-15 Interrupt (Serial Port A) Use this option to set the Interrupt for serial port A. 1. Move the cursor to Interrupt and press Enter. 2. Select the desired setting from the drop-down menu. IRQ 4 IRQ 6 Interrupt (Serial Port B) This option is used to set the Interrupt for serial port B.
  • Page 84 3-16 Chapter 3: BIOS Setup Powered Port (Serial Port B) This option is used to set the mode of the serial power pin on the COM port when +12v is present on pin 9. 1. Move the cursor to Powered Port and press Enter. 2.
  • Page 85 Chapter 3: BIOS Setup 3-17 Mode (LPT 1) Use this option to set the mode for LPT 1. 1. Move the cursor to Mode and press Enter. 2. Select the desired setting from the drop-down menu. Output only Bi-directional Base I/O address (LPT 1) This option is used to set the base I/O address for LPT 1.
  • Page 86 3-18 Chapter 3: BIOS Setup DMA Channel (LPT 1) Use this option to set the DMA Channel for LPT 1. 1. Move the cursor to DMA Channel and press Enter. 2. Select the desired setting from the drop-down menu. DMA 1 Fdc on LPT Use this option to enable the primary floppy on LPT 1.
  • Page 87 Chapter 3: BIOS Setup 3-19 Base I/O address (Serial Ports C/D Use these options to set the base I/O address for serial ports C/D. 1. Move the cursor to Base I/O address and press Enter. 2. Select the desired setting from the drop-down menu. Interrupt (Serial Port C) This option is used to set the Interrupt for serial port C.
  • Page 88 3-20 Chapter 3: BIOS Setup Powered Port (Serial Port C/D) This option is used to set the mode of the serial power pin on the COM port when +12v is present on pin 9. 1. Move the cursor to Powered Port and press Enter. 2.
  • Page 89 Chapter 3: BIOS Setup 3-21 Mode (LPT 2) Use this option to set the mode for LPT 2. 1. Move the cursor to Mode and press Enter. 2. Select the desired setting from the drop-down menu. Base I/O address (LPT 2) This is used to set the base I/O address for LPT 2.
  • Page 90 3-22 Chapter 3: BIOS Setup DMA channel (LPT 2) This option is used to set the DMA channel for LPT 2. 1. Move the cursor to DMA channel and press Enter. 2. Select the desired setting from the drop-down menu. DMA 1 DMA 3 Disk-On-Chip-Address...
  • Page 91 Chapter 3: BIOS Setup 3-23 MSR Address This option is used to select the memory address range used for the Magnetic Stripe Reader. 1. Move the cursor to MSR Address and press Enter. 2. Select the desired setting from the drop-down menu. Disabled DE00-DFFF DA00-DBFF...
  • Page 92 3-24 Chapter 3: BIOS Setup Local Bus IDE adapter This option enables the integrated Local Bus IDE adapter. 1. Move the cursor to Local Bus IDE adapter and press Enter. 2. Select the desired setting from the drop-down menu. Disabled Primary Secondary Both...
  • Page 93 Chapter 3: BIOS Setup 3-25 Extended memory gap If enabled, the Extended memory gap turns system RAM off to free address space for use with an optional card. A 1 MB extended memory gap, starting at 15 MB, is created in system RAM. 1.
  • Page 94 3-26 Chapter 3: BIOS Setup PCI/PNP ISA UMB Region Exclusion This option reserves specific upper memory blocks for use by legacy ISA devices. 1. Move the cursor to PCI/PNP ISA UMB Region Exclusion and press Enter. 2. Select the appropriate memory block from the list, C800-CBFF through DC00-DFFF, and press Enter Available Reserved...
  • Page 95 Chapter 3: BIOS Setup 3-27 PCI IRQ Line 1 through 4 PCI devices can use hardware interrupts called IRQs. A PCI device cannot use IRQs already in use by ISA or EISA devices. Use Auto Select only if no ISA or EISA legacy cards are installed. 1.
  • Page 96 3-28 Chapter 3: BIOS Setup System Monitors PhoenixBIOS Setup Utility Advanced Main Advanced Security Power Boot Exit Item Specific Help Installed O/S: [Other] Reset Configuration Data:[No] Cache Memory PS/2 Port: [Touchscreen] I/O Device Configuration Large Disk Access Mode: [DOS] Local Bus IDE adapter: [Primary] Advanced Chipset Control PCI Configuration...
  • Page 97 Chapter 3: BIOS Setup 3-29 Multiple ROM Menu Move the cursor to Multiple ROM Menu and press Enter. PhoenixBIOS Setup Utility Advanced Main Advanced Security Power Boot Exit Item Specific Help Installed O/S: [Other] Reset Configuration Data:[No] Cache Memory PS/2 Port: [No] I/O Device Configuration Large Disk Access Mode:...
  • Page 98 3-30 Chapter 3: BIOS Setup The options on this submenu are used to load/unload specific ROMs in the next boot. PhoenixBIOS Setup Utility Exit Submenu Main Advanced Security Power Boot Exit Multiple ROM Menu Item Specific Help Parallel CD-ROM Boot [Enabled] On-board Intel PXE [Enabled]...
  • Page 99 Chapter 3: BIOS Setup 3-31 QuickBoot Mode Enabling Quickboot Mode permits the system to skip certain tests while booting. This decreases the time needed to boot the system. 1. Move the cursor to QuickBoot Mode and press Enter. 2. Select the desired setting from the drop-down menu. Disabled Enabled After Power Failure...

  • Page 100: Boot Menu Retry

    3-32 Chapter 3: BIOS Setup Continuous POST This option enables POST to repeat in a loop until cancelled by pressing any key. 1. Move the cursor to Continuous POST and press Enter. 2. Select the desired setting from the drop-down menu. Disabled Enabled Boot menu retry...

  • Page 101: Security Menu Options

    Chapter 3: BIOS Setup 3-33 Security Menu Options PhoenixBIOS Setup Utility Security Main Advanced Security Power Boot Exit Supervisor Password Is: [Clear] Item Specific Help User Password Is: [Clear] Set Supervisor Password: [Enter] Set User Password: [Enter] Password on boot: [Disabled] Set Supervisor/User Password The Supervisor Password controls access to the setup utility.
  • Page 102 3-34 Chapter 3: BIOS Setup Password on Boot This option enables/disables the password entry on boot. Note: User Password must also be set. 1. Move the cursor to Password on Boot and press Enter. 2. Select the desired setting from the drop-down menu. Disabled Enabled...

  • Page 103: Power Menu Options

    Chapter 3: BIOS Setup 3-35 Power Menu Options PhoenixBIOS Setup Utility Power Main Advanced Security Power Boot Exit Item Specific Help Power Savings: [Disabled] Standby Timeout: [Off] Auto Suspend Timeout: [Off] Hard Disk Timeout: [Disabled] Resume On Time: [Off] Resume Time: [00:00:00] Resume On Modem Ring: [Off]...
  • Page 104 3-36 Chapter 3: BIOS Setup Standby Timeout (Customized Mode) Standby Timeout sets the amount of time the system needs to be in Idle Mode before entering Standby Mode. Standby Mode turns off various devices in the system, including the screen, until you start using the computer again.

  • Page 105: Resume On Time

    Chapter 3: BIOS Setup 3-37 Hard Disk Timeout (Customized Mode) Hard Disk Timeout sets the amount of time the hard disk needs to be inactive before it is turned off. 1. Move the cursor to Hard Disk Timeout and press Enter. 2.

  • Page 106: Resume Time

    3-38 Chapter 3: BIOS Setup Resume Time Use this option to specify the time when the system is to wake up. 1. Move the cursor to Resume On Time . 2. To specify time, use TAB, SHIFT-TAB or ENTER to select fields [00:00:00].

  • Page 107: Boot Menu Options

    Chapter 3: BIOS Setup 3-39 Boot Menu Options PhoenixBIOS Setup Utility Boot Main Advanced Security Power Boot Exit Item Specific Help Removable Devices +Hard Drive ATAPI CD-ROM Drive Intel ® Boot Agent Version ###### System Boot Sequence The System Boot Sequence is a list of devices the terminal uses to boot the system.

  • Page 108: Exit Menu Options

    3-40 Chapter 3: BIOS Setup Exit Menu Options PhoenixBIOS Setup Utility PhoenixBIOS Setup Utility Boot Exit Main Main Advanced Advanced Security Security Power Power Boot Boot Exit Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes...

  • Page 109: Bios Default Cmos Values

    Chapter 3: BIOS Setup 3-41 BIOS Default CMOS Values The following are the BIOS default CMOS values for the terminal. Note: When installing a new BIOS from the CD, the processor board type is automatically detected and the correct BIOS is automatically installed Main Values (variable)
  • Page 110 3-42 Chapter 3: BIOS Setup IDE Secondary Master Type None IDE Secondary Slave Type None Enabled Memory Cache Enabled Cache System BIOS area Disabled Cache Video BIOS area 640 kB System Memory 31744 kB Extended Memory Disabled Power Savings Standby Timeout Auto Suspend Timeout Disabled Fixed Disk...

  • Page 111: Advanced Valuesi/O Device Configuration

    Chapter 3: BIOS Setup 3-43 Boot sequence ® 1. LANDesk Service Agent 2. Hard Drive Continuous POST Disabled Advanced ValuesI/O Device Configuration Primary Local Bus IDE adapter Auto Serial port A Auto Serial port B Normal Mode Auto Parallel port Bi-directional Mode Disabled...

  • Page 112: I/O Addresses

    3-44 Chapter 3: BIOS Setup I/O Addresses The following I/O Address Map applies to the 7460 workstation. Address Size Description (Default/Primary Description (Alternate (hex) Resource) Configurable Resource) DMA Controller Interrupt Controller System Timer Keyboard Controller Real Time Clock DMA Page Controller...
  • Page 113 Chapter 3: BIOS Setup 3-45 Address Size Description (Default/Primary Description (Alternate (hex) Resource) Configurable Resource) COM C COM A or COM B Floppy Drive COM A 1800 1810 SM Bus 1820 1840 Audio 1C00 Audio 2000 4096 PCI-to-PCI Bridge...

  • Page 114: Interrupt Levels

    3-46 Chapter 3: BIOS Setup Interrupt Levels The following Interrupt Levels apply to the 7460 workstation. Description System Timer Keyboard Communications Port (COM 2) Communications Port (COM 1) Floppy Drive Real Time Clock Video/Audio/LAN (shared) Communications Port (COM 3) Communications Port (COM 4)

  • Page 115: Memory Map

    16KB Available HI DOS memory C0000-CBFFF 48KB Onboard video BIOS A0000-BFFFF 128 kB Reserved for video memory 9FC00-9FFFF Extended BIOS data 80000-9FBFF 127KB Extended memory 00000-7FFFF 512KB Conventional memory DA000-DBFFF NCR Trigantor MSR (optional) DE000-DFFFF D8000-D9FFF Flash Disk (optional) DC000-DDFFF...
  • Page 116 3-48 Chapter 3: BIOS Setup...

  • Page 117: Chapter 4: Operating System Recovery

    CD-ROM media. The drivers that are necessary to run the CD-ROM are temporarily installed during boot. Prerequisites The following are required on the 7460 in order to perform a OS Recovery using a CD. Bootable CD-ROM drive (2336-K024) •...

  • Page 118: Updating Procedures

    2. Connect the opposite end of the CD-ROM cable power connector to the CD-ROM drive parallel connector. Note: The parallel port on the 7460 is the Remote Customer Display port. Therefore, if your terminal is configured with a Customer Display, you must temporarily disconnect it in order to use the CD-ROM drive.
  • Page 119 3. Connect the DC Power Cable to the CD-ROM power connector and an AC outlet. 4. Insert the CD that contains the operating system image in the CD- ROM drive. Software CD LPINs 7460 Model Win2000 WinNT Win98 Win95 7460-22xx D370-0505-0100 D370-0496-0000 D370-0497-0100 D370-0498-0100 D370-0499-0100 5.
  • Page 120 Chapter 4: Operating System Recovery If No is selected: The Ghost error file is displayed before rebooting only if Ghost • aborts. Caution: If the error file is displayed, the batch file pauses for user input before rebooting. You may use Ctrl-C to cancel out of the batch file if you want to see the error file again, but nothing should be done that writes to the hard disk before rebooting.

  • Page 121: Completing The Os Installation (Win2000)

    Chapter 4: Operating System Recovery Completing the OS Installation (Win2000) The system automatically reboots when the image recovery is complete and starts the software installation. This installation also installs most of the additional software and drivers that are included in the disk image.

  • Page 122: Completing The Os Installation (Winnt)

    1. When the terminal boots it enters the Windows setup routine. Note: When installing Win98 on terminals with early processor boards (7460-22xx) there are few differences in the procedure as follows: a) The terminal starts the Add New Hardware Wizard.

  • Page 123: Completing The Os Installation (Win95)

    Chapter 4: Operating System Recovery 2. At the User Information screen, enter the User information. This can be done using a keyboard or you can use the touch screen. 3. Go into the Control Panel and set the terminal Date and Time. 4.

  • Page 124: Gold Disk Contents

    The NCR OS Recovery image can only be used to recover or update • systems with licenses procured from NCR.

  • Page 125: Ncr 7460 Win 2000 Operating System Recovery Software (Lpin: D370-0505-0100)

    Chapter 4: Operating System Recovery NCR 7460 Win 2000 Operating System Recovery Software (LPIN: D370-0505-0100) Microsoft Windows 2000 Professional installed • Microsoft Internet Explorer 5.0 installed (version 5.00.3103.1000) • Analog Devices SoundMax Audio drivers installed (version • 5.12.1.2502) Intel(R) 82810 Video drivers installed (version 5.12.1.2687) •...

  • Page 126: Ncr 7460-Nt Operating System Recovery Software (Lpin: D370-0496-0100)

    4-10 Chapter 4: Operating System Recovery NCR 7460-NT Operating System Recovery Software (LPIN: D370-0496-0100) Microsoft Windows NT Workstation 4.0 installed • Microsoft Internet Explorer 5.0 installed (version 5.00.2314.1003) • Intel(R) 82810-DC100 Video driver installed (version • 4.03.1381.2687) Intel(R) 82559 Fast Ethernet LAN driver installed (version •...

  • Page 127: Ncr 7460-Win98 Operating System Recovery Software (Lpin: D370-0497-0100)

    Chapter 4: Operating System Recovery 4-11 NCR 7460-Win98 Operating System Recovery Software (LPIN: D370-0497-0100) Microsoft Windows 98 SE installed • Microsoft Internet Explorer 5.0 installed (version 5.00.2614.3500) • Analog Devices SoundMax Audio drivers installed (version • 4.11.01.0611) Intel(R) 82810-DC100 Video drivers installed (version 4.12.01.2687) •...

  • Page 128: Ncr 7460-Win95 Operating System Recovery Software (Lpin: D370-0498-0100)

    NCRSYSM driver installed (version 2.01.01.003) • M-Systems DiskOnChip 2000 driver available (version 4.2) • Backpack CD-Rom drivers available (version 2.04) • 10.Edgeport USB drivers available (version 1.14.9) • NCR 7460 DOS Operating System Recovery Software (LPIN: D370-0499-0100) Microsoft DOS installed •...

  • Page 129: Os Recovery From A Larger Disk Image

    Chapter 4: Operating System Recovery 4-13 OS Recovery from a Larger Disk Image The following procedure should be used to restore an Operating System when the destination disk is smaller than the source image (i.e. OS Recovery was made on a 10 GB source disk, but is being recovered on a 4.3 GB drive).
  • Page 130 4-14 Chapter 4: Operating System Recovery 10. The directory that Ghost is now looking in should be Z: (if not, switch to Z). Select the file File name to load image from (nnnnnnn.gho) and press Enter 11. Select the and press Local destination drive Enter 12.

  • Page 131: Chapter 5: Bios Updating Procedures

    BIOS Update procedure, you can use the method discussed later in this chapter in the BIOS Crisis Recovery section to recover the BIOS. Prerequisites The following are required on the 7460 in order to perform a BIOS update using a CD. Bootable CD-ROM drive (2336-K024) •...

  • Page 132: Updating Procedures

    18532 2. Connect the Power Cable to the CD-ROM power connector and an AC outlet. 3. Insert the BIOS CD in the CD-ROM drive. NCR BIOS and BIOS Update Software LPIN: A370-0022-0100 4. Apply power to the terminal. 5. Press...
  • Page 133 Chapter 5: BIOS Updating Procedures 6. In the menu, select Advanced Multiple ROM Menu 7. Set the Parallel CD-ROM Boot Enabled 8. Exit Setup and Save Changes. As the terminal reboots, you should see a message during boot indicating that the CD-ROM has been recognized: Micro Solutions BACKPACK CD-ROM v0.3 .

  • Page 134: Bios Crisis Recovery

    Cable, 9-Pin Female to 9-Pin PC to terminal Female RS-232 connection 497-0413418 Parallel Dongle Forces BIOS recovery Required Software Acquire the following software from NCR. NCR 74xx BIOS and BIOS Update Software LPIN: A370-0022-0100, Release 3.0 or later P/N: 497-0424310...

  • Page 135: Recovery Procedures

    3. Boot the PC in the DOS mode with CD-ROM support. Note: The PC must be running in the DOS mode (not in a Windows DOS box) for the software to operate correctly. 4. Insert the BIOS update CD into the PC. NCR BIOS and BIOS Update Software LPIN: A370-0022-0100...
  • Page 136 5. Apply power to the terminal. 6. On the PC, change directory to the CD-ROM drive. E: [Enter] 7. Enter the update command: EMBflash [Enter] 8. Select the number for the 7460 terminal from the menu list: 1) 7454 2) 7401 3) 7452 4) 7453...

  • Page 137: Cable/Connector Pin-Out Information

    Chapter 5: BIOS Updating Procedures Cable/Connector Pin-Out Information Parallel Dongle 25-Pin D-shell Receptacle (Viewed from wiring side) 19513 RS-232 Cable 9-Pin 9-Pin D-shell D-shell Receptacle Receptacle 19512...
  • Page 138 Chapter 5: BIOS Updating Procedures...

  • Page 139: Chapter 6: Ncr 7460 2X20 Customer Display

    Chapter 6: Introduction This chapter defines the character set and the supported commands. The NCR 7460 2x20 Customer Display is an integrated line display attached to the LPT2 parallel port of the terminal motherboard. Viewing Area The characters are arranged in 2 rows of 20 characters. Each character is a 5x7 dot matrix.

  • Page 140: Command Descriptions

    The display is 2 lines by 20 characters where each character is displayed lighting a 5 by 7 segment. The display is controlled by a 7460 terminal motherboard through a parallel interface. Integrated Display Interface The 7460 integrated line display connects internally to the terminal motherboard.
  • Page 141 Chapter 6: NCR 7460 2x20 Customer Display The following Table describes the 7460 Integrated Display commands supported Execution Time Instructions Instruction Guide Description (fosc=270K R/W DB7 DB6 DB5 DB4 DB3 DB2 DB1 DB0 Clear Display Write “20H” to DDRAM. And 1.52ms...

  • Page 142: Character Map

    Chapter 6: NCR 7460 2x20 Customer Display Character Map...
  • Page 143 Chapter 6: NCR 7460 2x20 Customer Display Restriction: The last two rows of characters stored in the PC2002-L and PC2002-M ROM require 5 x 10 dots. The PC2002-L and PC2002-M only have 5 x 8 dots so the last two rows of characters beginning at 11100000 cannot be displayed correctly.

  • Page 145: Appendix A: Cables

    Cables Appendix A: Corporate ID Part Number Description 1416-C372-0006 497-0409394 Dual cash drawer (Y cable) 1416-C266-0040 497-0407943 9-pin female to 9-pin female RS-232 1416-C266-0152 497-0409379 7193 RS-232 50' 9-pin female to 9- pin female 1416-C337-0010 497-0407427 RS-232 interface, integrated 1416-C337-0040 497-0407429 RS-232 interface, remote 1416-C337-0152...
  • Page 146 Appendix A: Cables...

  • Page 147: Appendix B: Kits

    Kits Appendix B: Kit Number Part Number Description 2126-K161-V001 603-6211364 C-3 till 2126-K302-V001 603-6211312 C-3 till, lid with lock (2188-K202-V001) 2189-K060-V001 497-0009209 Till 2 ½ 2189-K061-V001 497-0009210 Lid 2 ½ 2189-K052-V002 497-0009697 SLIP TRAY (7450 G13) 2189-K053-V002 497-0009695 COIN TRAY (7450 G13) 2336-K022-V001 497-0417043 TELEQIP COIN DISPENSER BASE UNIT &...
  • Page 148 Cord) 7194-K260-V001 497-0411924 Wall Mount Kit 7453-K007-V001 497-0414767 Till with lid and lock 7454-K005-V001 497-0414324 MODULAR CASH DRAWER- (Mid Range cash 7460-K011-V001 497-0423090 566MHz processor upgrade 7460-K020-V001 497-0422476 32MB memory 7460-K021-V001 497-0420350 64MB memory 7460-K022-V001 497-0420351 128MB memory 7460-K023-V001 497-0423061...
  • Page 149 Appendix B: Kits Kit Number Part Number Description 7460-K533-V001 497-0419707 Base unit wall mount 7460-K800-V001 497-0420615 1.44 MBExternal Flex Disk Drive...
  • Page 151 Index Flash disk, 1-11 Flash disk interface, 1-12 —B— FLASH memory implementation, 1-14 BIOS crisis recovery, 5-4 BIOS Default CMOS Values, 3-41 —G— BIOS Recovery crisis recovery procedures, 5-4 Graphics subsystem, 1-13 using CD-ROM, 5-1 —H— —C— Hard disk drive, 1-24 Cash drawer Hardware monitor, 1-9 Installation, 2-19, 2-20...
  • Page 152 Index-2 —M— —R— Magnetic stripe reader, 1-12 Remote customer display Model number, 1-2 Installation, 2-10 Mounting the terminal Resolutions supported, 1-13 Pedestal-mount, 2-14, 2-15, 2-17 MSR, 1-12 —S— serial mouse —O— installation, 2-25 Operating System Recovery Serial number, 1-2 using CD-ROM, 4-1 Serial ports, 1-9 Operator display Setup...

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