BMW X3 2018 Owner's Manual page 345

Storage
The first-aid kit is located behind the left-hand
cover in the cargo area.
To open, pull on the handle.
Roadside Assistance
Concept
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
General information
In the event of a breakdown, data on the vehi‐
cle's condition are sent directly to Roadside As‐
sistance.
Roadside Assistance can also be contacted via a
Check Control message, refer to page 144.
Requirements
▷ Active ConnectedDrive contract, equipment
version with Intelligent emergency call or
BMW ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting Roadside Assistance
If the vehicle is equipped with Teleservices, sup‐
port is offered through Teleservice Diagnosis.
Via iDrive:
1. "ConnectedDrive"
Breakdown assistance
Online Edition for Part no. 01402989843 - II/18
2. "BMW Assist"
3. "BMW Roadside Assistance"
A voice connection is established.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
portant for vehicle diagnosis. This data is trans‐
mitted automatically.
A voice connection is established to Roadside
Assistance.
Starting Teleservice Help
Teleservice Help is a country-specific feature
that enables an in-depth diagnosis of the vehicle
by Roadside Assistance via wireless transmis‐
sion.
You can launch Teleservice Help by requesting it
through Roadside Assistance.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. "Teleservice Help"
The driving ability of the vehicle can be restored
for specific functions.
If this is not possible, further measures will be ini‐
tiated, for instance Roadside Assistance will be
informed.
BMW Accident Assistance
Concept
BMW Group Accident Assistance can be con‐
tacted if assistance is needed in the event of an
accident.
General information
If the vehicle sensors detect a minor to moder‐
ately severe accident, which did not trigger any
airbags, a Check Control message appears on
MOBILITY
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