Supported Software; Registration - Avaya Converged Platform 130 Series Installing Manual

architecture of the R640 is designed to maximize performance and provide the flexibility to
optimize configurations based on Avaya's applications and customer use cases.

Supported software

The Avaya Converged Platform 100 series is a hardware platform designed to support many
different software solutions. For more information about supported software, consult the individual
Avaya solution documentation.
The Avaya Converged Platform 130 Appliance supports virtualization. The Avaya Converged
Platform 130 Appliance uses VMware vSphere ESXi as the hypervisor.

Registration

In order to receive support from Avaya Services, Avaya Customers and Avaya Channel Partners
must have their end user product information in Global Registration Tool (GRT).
End user product install base is a pre-requisite for services support of Avaya Converged Platform.
Registration establishes accurate inventory, test SAL connectivity, alarm configuration (if
necessary), and ensures proper on-boarding of customers into all levels of Avaya support.
General information on registration can be found at https://support.avaya.com/registration.
Avaya Global Registration Tool (GRT)
The Avaya Associate and / or the Channel partner need to make sure that the customer FL
reflects the install base information for the Avaya Converged Platform Server. The server serial
number would be included in this information. The following process must be adhered to by the
Avaya Associate and/ or Channel partner:
GRT at:
• Avaya Partner to check Functional Location (FL) at "View Install Base"
- If FL is good = no action
- If FL is not good – "Equipment/Site move only" process to follow
Example of the Avaya Converged Platform 110,120, and 130 platform Serial number:
This serial number will be included in the View Install Base associated with your FL.
October 2019 Installing the Avaya Converged Platform 130 Series
Comments on this document? infodev@avaya.com
Supported software
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