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Siemens Hicom Office PhoneMail Supplement To The Installation And System Administration Manual

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Hicom Office PhoneMail and
Hicom Office PhoneMail Entry
Supplement to the Installation and System Administration Guide

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Summary of Contents for Siemens Hicom Office PhoneMail

  • Page 1 Hicom Office PhoneMail and Hicom Office PhoneMail Entry Supplement to the Installation and System Administration Guide...
  • Page 3 4890_his.fm History of Changes History of Changes Revision Number Date Summary November 1999 Original publication March 2000 Changes, Edition 3 A31003-S1220-D300-3-76D1, March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...
  • Page 4 4890_his.fm History of Changes A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 5: Table Of Contents

    2.2 Change of Name and Use of the Service Access Port ......2-1 2.3 Upgrading Previous Hicom Office PhoneMail Systems to Software Release 2.0 ..2-1 2.4 Future Software Upgrades.
  • Page 6 4890TOC.fm Contents 5 Using the PC Interface..........5-1 5.1 Starting an Interactive Session .
  • Page 7 4890LOF.fm List of Figures List of Figures Figure 3-1 Components of HOP E Board ........3-2 Figure 3-2 Location of Pin 1 .

  • Page 8: List Of Figures

    4890LOF.fm List of Figures A31003-S1220-D300-3-76D1, March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...
  • Page 9 List of Tables Table 3-1 Siemens Part and Model Number of Adapter Cable ....3-1 Table 3-2 Purpose of Components ........3-3 Table 4-1 HyperTerminal Configuration .

  • Page 10: List Of Tables

    4890LOT.fm List of Tables A31003-S1220-D300-3-76D1, March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 11: Important Notices

    4890_imp.fm Important Notices Safety Information Important Notices Safety Information Only service personnel and authorized specialists are permitted to work on the installation. Ob- serve the following information: Read through all information on the equipment carefully, and follow all safety information. Also obtain information concerning the emergency numbers.

  • Page 12: Safety Information: Danger

    4890_imp.fm Important Notices Safety Information 1.1.1 Safety information: Danger If the power cable appears to be damaged, replace it immediately. Only personnel with proper qualifications or authorized electricians should perform work on the low-voltage network (100 - 240 V AC). During a thunderstorm, you should not connect or remove telephone lines and PC boards.

  • Page 13: General Information

    4890_imp.fm Important Notices CE Mark Install cables in such a way that they do not pose an accident risk (by people tripping over them) and also so that they are not damaged. 1.1.4 General information If the installation is brought into the operating site from a cold environment, condensation may occur.

  • Page 14: Data Protection And Data Security

    Members of Siemens and Siemens Rolm staff are required to observe business and data se- crecy as a result of the company’s work rules.

  • Page 15: About This Book

    This guide supplements the Installation and System Administration Guides noted in Section 1.4.6 on page 1-7. These guides do not discuss the new features of Hicom Office Pho- neMail (HOP) and Hicom Office PhoneMail Entry (HOP E) Software Release 2.0. This book discusses the new features.

  • Page 16: Terminology

    The term “PC system administration menu” refers to the menu that can be displayed in the PC interface. The term “adaptor cable” refers to the special Siemens adaptor cable described in Section 3.1 on page 3-1. The term “Hicom CS” refers to the Hicom CS to which your Office PhoneMail system is connected.

  • Page 17: Related Information

    A31003-S1220-D200-*-76D1 Hicom Office PhoneMail and Hicom Office PhoneMail Entry, User Guide A31003-S1220-B621-*-7619 Hicom Office PhoneMail and Hicom Office PhoneMail Entry, Quick Reference Card, A31003-S1220-B622-*-7619 Hicom Office PhoneMail and Hicom Office PhoneMail Entry, Remote Software Upgrade, Supplement to the Installation and System Administration Guide,...
  • Page 18 4890_imp.fm Important Notices About this Book A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 19: Introduction To Software Release 2.0

    The HOP unit and the HOP E board contain a service access port. Prior to Software Release 2.0, this port was called an RS-232 port and was used by Siemens-trained personnel only. Starting with Software Release 2.0, the port is called a service access port and can be used by anyone installing, servicing, or setting up the Office PhoneMail system.
  • Page 20 4890_ntr.fm Introduction to Software Release 2.0 Future Software Upgrades A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 21: Installing A New Hop E Board Into An Existing Hicom Cs

    Office PhoneMail into your Hicom CS. A special Siemens adapter cable with a ferrite (adaptor cable for short). One connector is a 4-pin receptacle, the other a DB-9 plug. Table 3-1 shows the Siemens part number and model number of the adaptor cable.

  • Page 22: Familiarizing Yourself With The Hop E Board

    Familiarizing Yourself With the HOP E Board This section replaces Section “Familiarizing Yourself with the Office PhoneMail En- try Board” in the Hicom Office PhoneMail Entry, Installation and System Administra- tion Guide . Figure 3-1 shows an HOP E board and its components.

  • Page 23: Task Overview

    4890_ecd.fm Installing a New HOP E Board into an Existing Hicom CS Task Overview Table 3-2 notes the purpose of each component shown in Figure 3-1 on page 3-2.. Component Purpose Service access port To connect the adaptor cable Status indicator To indicate the operating state of the HOP system Software load/Diagnostic button To load new software or languages...

  • Page 24: Connecting The Adaptor Cable To The Hop E Board

    4890_ecd.fm Installing a New HOP E Board into an Existing Hicom CS Connecting the Adaptor Cable to the HOP E Board Connecting the Adaptor Cable to the HOP E Board To connect the adaptor cable to the HOP E board: Locate the service access port on the HOP E board (see Figure 3-1 on page 3-2).

  • Page 25: Figure 3-4 Matching Pin1 With Pin 1 Indicator

    4890_ecd.fm Installing a New HOP E Board into an Existing Hicom CS Connecting the Adaptor Cable to the HOP E Board Connect the receptacle and the plug matching the pin 1 indicator with pin 1 (Figure 3-4). Pin 1 Status indicator To pin 1 ho000019 Figure 3-4...

  • Page 26: Installing The Hop E Board Into The Hicom Cs

    4890_ecd.fm Installing a New HOP E Board into an Existing Hicom CS Installing the HOP E Board Into the Hicom CS Installing the HOP E Board Into the Hicom CS Install the HOP E board with the attached adaptor cable (Figure 3-5) into the Hicom CS. The procedure is described in Chapter “Installing the Office PhoneMail Entry System”...

  • Page 27: Running The Adaptor Cable Through The Hicom Cs

    4890_ecd.fm Installing a New HOP E Board into an Existing Hicom CS Running the Adaptor Cable through the Hicom CS Running the Adaptor Cable through the Hicom CS The top cover of the Hicom CS is still removed. To run the adaptor cable through the Hicom CS: Run the adapter cable through an unused opening of the Hicom CS, allowing for 20 to 30 cm (8 to 12 in.) outside the Hicom CS (Figure 3-7 on page 3-8).

  • Page 28: Figure 3-7 Adapter Cable Run

    4890_ecd.fm Installing a New HOP E Board into an Existing Hicom CS Running the Adaptor Cable through the Hicom CS The complete run of the adaptor cable is shown in Figure 3-7. HOP Entry board Pin 1 Service access port Tto pin 1 Adapter cable...

  • Page 29: Building The Pc Interface For Your Office Phonemail System

    New HOP E Board into an Existing Hicom CS”. If a previous HOP E system is updated to Software Release 2.0, the installation pro- cedures are described in the Hicom Office PhoneMail Entry Software Release 2.0, Up- Issue Card Installation Instructions.

  • Page 30: Task Overview

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Task Overview Task Overview Building the PC interface consists of: Connecting your Office PhoneMail system to your PC. Configuring HyperTerminal as a PC interface to your Office PhoneMail system. Connecting a HOP Unit to Your PC If your Office PhoneMail system is a HOP E system, proceed to Section 4.4 on page 4-3.

  • Page 31: Connecting A Hop E Board To Your Pc

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Connecting a HOP E Board to Your PC Figure 4-2 shows the connection. HOP unit Modem cable DB-9 receptacle Connector fitting COM port ho000015 Figure 4-2 Connection Between HOP Unit and PC Connecting a HOP E Board to Your PC If your Office PhoneMail system is a HOP system, you followed the instructions in Section 4.3 on page 4-2.

  • Page 32: Creating A Pc Interface For Your Office Phonemail System

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Creating a PC Interface for Your Office PhoneMail System Creating a PC Interface for Your Office PhoneMail System This book assumes you are using HyperTerminal Version 690170 as a terminal em- ulator.

  • Page 33: Starting A Non-Specific Hyperterminal Session

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting a Non-Specific HyperTerminal Session Starting a Non-Specific HyperTerminal Session Im Standard-Windows-Handbuch ist die Hyperterminal Session in Ihrer Landessprache beschrieben. To start a non-specific HyperTerminal session: From the task bar, select Start > Programs > Accessories > HyperTerminal (see Figure 4-4).

  • Page 34: Figure 4-5 Hyperterminal Folder

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting a Non-Specific HyperTerminal Session The HyperTerminal folder appears (see Figure 4-5). Figure 4-5 HyperTerminal Folder Double-click Hypertrm.exe. The New Connection - HyperTerminal window with the Connection Description dialog box appears (see Figure 4-6). Figure 4-6 HyperTerminal Window with Connection Description Dialog Box You now must configure the non-specific HyperTerminal window as a PC interface.

  • Page 35: Configuring A Hyperterminal Window As A Pc Interface

    Configuring a HyperTerminal Window as a PC Interface To configure the HyperTerminal window as PC interface: Enter the configuration name in the Name box (see Figure 4-6). Siemens recommends the name “PhoneMail”. Click OK. The Connect To dialog box (Figure 4-7) appears.

  • Page 36: Figure 4-8 Port Selection

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting a Non-Specific HyperTerminal Session From the Connect using box, select the port connected to your Office PhoneMail system (Figure 4-8). Figure 4-8 Port Selection Click OK. The Port Properties dialog box appears (see Figure 4-9). Figure 4-9 Port Properties Dialog Box A31003-S1220-D300-3-76D1...

  • Page 37: Figure 4-10 Application-Specific Title Bar For The Hyperterminal Window

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting a Non-Specific HyperTerminal Session Define the port settings as shown in Figure 4-9. Click OK. The title bar of the HyperTerminal window changes to PhoneMail - HyperTer- minal (Figure 4-10). Figure 4-10 Application-Specific Title Bar for the HyperTerminal Window From the menu bar of the PhoneMail - Hyperterminal window, select File >...

  • Page 38: Figure 4-12 Settings Tab

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting a Non-Specific HyperTerminal Session Click Settings (Figure 4-12). Figure 4-12 Settings Tab A31003-S1220-D300-3-76D1 March 2000 4-10 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 39: Figure 4-13 Emulation Type

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting a Non-Specific HyperTerminal Session From the Emulation box, select the appropriate emulation type. For the United States, the emulation type is VT100 (Figure 4-13). Figure 4-13 Emulation Type 10. Click OK. The HyperTerminal window is now configured as a PC interface to your Office PhoneMail sys- tem.

  • Page 40: Saving The Hyperterminal Configuration To A Connection File

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting a Non-Specific HyperTerminal Session 4.6.2 Saving the HyperTerminal Configuration to a Connection File Saving the configuration to a connection file allows you to display the PC interface without re- configuring the HyperTerminal window.

  • Page 41: Starting An Pc Interface Session With The Connect File Icon

    4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting an PC Interface Session with the Connect File Icon Click Save. This saves PhoneMail.ht in your Desktop folder. The PhoneMail.ht icon ap- pears on your Desktop (see Figure 4-16). Figure 4-16 PhoneMail.ht Desktop Icon Starting an PC Interface Session with the Connect File Icon...
  • Page 42 4890_mpl.fm Building the PC Interface for Your Office PhoneMail System Starting an PC Interface Session with the Connect File Icon A31003-S1220-D300-3-76D1 March 2000 4-14 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 43: Using The Pc Interface

    4890_sa.fm Using the PC Interface Starting an Interactive Session Using the PC Interface This chapter applies to HOP and HOP E systems. Starting an Interactive Session The PC interface displays “normal output”—a report on incoming and outgoing calls, and mes- sage waiting indicators (MWIs)—until you start an interactive session.

  • Page 44: Familiarizing Yourself With The Pc System Administration Menu

    4890_sa.fm Using the PC Interface Familiarizing Yourself with the PC System Administration Menu Enter the appropriate number. In the example shown in Figure 5-3, 1 is selected. The start- up menu appears again. >1 Enter the administration password, then press [Enter]. To change language, press [*] followed by [Enter].

  • Page 45: Option Menus

    4890_sa.fm Using the PC Interface Familiarizing Yourself with the PC System Administration Menu 5.2.1 Option Menus An option menu (see Figure 5-5) contains a list of numbered options. To select an option, enter the appropriate number. Entering an asterisk returns you to the previous menu level. Select from the following menu: [0] List system settings [2] Change system parameters...

  • Page 46: Informative Messages

    4890_sa.fm Using the PC Interface Ending an Interactive Administration Session 5.2.3 Informative Messages Informative messages inform you about the status of the interactive session. if needed, instruc- tions for correcting the problem are included. Figure 5-7 shows an informative message during the session. You have entered an invalid password.

  • Page 47: Pc System Administration Menu Vs. Telephone System Administration Menu

    4890_sa.fm Using the PC Interface PC System Administration Menu vs. Telephone System Administration Menu After you log off, the informative message shown in Figure 5-8 appears. You have been automatically logged off. Press [Enter] to log into the system. Figure 5-8 Informative Message After Being Logged Off If you do not enter input during an interactive session in a specified time period, you are logged off.
  • Page 48 4890_sa.fm Using the PC Interface PC System Administration Menu vs. Telephone System Administration Menu A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 49: System Administrator Tasks For Remote Software Upgrading

    4890_rmt.fm System Administrator Tasks for Remote Software Upgrading The Designated Extension System Administrator Tasks for Remote Software Upgrading This chapter applies to HOP systems only. HOP E systems do not have the remote software upgrade capability. A remote software upgrade is initiated at your service provider’s site. You must prepare the HOP system to receive the update.

  • Page 50: Understanding The Data Flow During A Remote Upgrade

    4890_rmt.fm System Administrator Tasks for Remote Software Upgrading Understanding the Data Flow During a Remote Upgrade Understanding the Data Flow During a Remote Upgrade There are two ways to direct a software upgrade from the service provider site to your HOP system.

  • Page 51: Required Memory For Remote Upgrade

    4890_rmt.fm System Administrator Tasks for Remote Software Upgrading Required Memory for Remote Upgrade Required Memory for Remote Upgrade A remote upgrade requires 25 minutes of temporary base memory. Base memory resides in the HOP unit. The remote upgrade cannot use expansion memory which resides on the expan- sion card.

  • Page 52: Determining Available Base Memory

    4890_rmt.fm System Administrator Tasks for Remote Software Upgrading Upgrade Preparation for HOP Systems not Set to Country Code 1 6.4.2 Determining Available Base Memory To determine the size of available base memory: Access the PC system administration main menu. Enter .

  • Page 53: Requesting A Remote Software Upgrade

    4890_rmt.fm System Administrator Tasks for Remote Software Upgrading Requesting a Remote Software Upgrade Access their mailboxes. Press The option is not prompted and can be selected only if the HOP system is in re- mote upgrade mode (refer to Section 6.4.1 on page 6-3). Pressing causes the HOP system to play only the mailbox owner’s messages saved in base memory.
  • Page 54 4890_rmt.fm System Administrator Tasks for Remote Software Upgrading Remote Upgrade Process Your service provider can monitor step 1 only and will inform you whether the transfer was suc- cessful or not. If step 1 cannot be completed, the current HOP system starts functioning again. If your country code is not set to 1, deactivate the remote upgrade mode, as described in Section 6.4.1 on page 6-3.

  • Page 55: Apc And Telephone System Administration Menu

    4890_men.fm PC and Telephone System Administration Menu PC and Telephone System Administration Menu This appendix shows the differences between the PC system administration menu and the tele- phone system administration menu. A31003-S1220-D300-3-76D1, March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 56: Pc System Administration Menu

    4890_men.fm PC and Telephone System Administration Menu PC System Administration Menu PC System Administration Menu Main Mailbox Menu System Administration Password Enable/ List Sys- Change Enable/ Reset a Installation Generate Logout Disable System Disable a Mailbox Options Reports Automatic Settings Parameters Mailbox Password...

  • Page 57: Telephone System Administration Menu

    4890_men.fm PC and Telephone System Administration Menu Telephone System Administration Menu Telephone System Administration Menu Main Mailbox Menu System Administration Password Enable/ Play Record Change Enable/ Reset a Installation Enable/ MAINTAIN Return Disable Settings Company System Disable a Mailbox Options Disable Automatic Greetings...
  • Page 58 Deactivate Directory Name Directory Name Spelling—First Upgrade Mode Spelling—Name Spelling—Last Name Only Only Name Only * Fax features needed ** For Siemens authorized service only A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 59: B Sample Session In The Pc System Administration Menu

    4890_run.fm Sample Session in the PC System Administration Menu Sample Session in the PC System Administration Menu The following sample run shows all possible menu items in the PC system administration menu. Enter the administration password, then press [Enter]. To change language, press [*] followed by [Enter]. >...
  • Page 60 4890_run.fm Sample Session in the PC System Administration Menu Software version: 1.02.00 Date: 09/08/1999 Time: 11:34 AM Available base memory: 172 minutes Available expansion memory: 313 minutes Select from the following menu: List system settings Change system parameters Enable or disable mailboxes Reset mailbox password Disable automatic message delete after 21 days Installation options...
  • Page 61 4890_run.fm Sample Session in the PC System Administration Menu Your password must be 4 to 8 digits long. Enter your new password, then press [Enter]. Press [*] followed by [Enter] to cancel this action. >* Select from the following menu: Change administrator’s password Set fax extensions Set attendant parameters...
  • Page 62 4890_run.fm Sample Session in the PC System Administration Menu Select the alternate company greeting Return to previous menu >3 Select from the following menu: Change forwarded operator extension Change the auto attendant operator extension Change the operator’s mwi extension Return to previous menu >1 Enter the new value followed by [Enter].
  • Page 63 4890_run.fm Sample Session in the PC System Administration Menu Change the operator’s mwi extension Return to previous menu >3 Enter the new value followed by [Enter]. Press [*] followed by [Enter] to cancel this action. >* Select from the following menu: Change forwarded operator extension Change the auto attendant operator extension Change the operator’s mwi extension...
  • Page 64 4890_run.fm Sample Session in the PC System Administration Menu >* Select from the following menu: Change administrator’s password Set fax extensions Set attendant parameters Set CCR nodes Set fax header telephone number Set maximum number of fax-on-demand documents requested in a session Select the alternate company greeting Return to previous menu...
  • Page 65 4890_run.fm Sample Session in the PC System Administration Menu The maximum number of fax-on-demand documents which can be requested in a session is currently set to: 5. Enter the maximum number of fax-on-demand documents which can be re- quested in one session, then press [Enter]. Press [*] followed by [Enter] to cancel this action.
  • Page 66 4890_run.fm Sample Session in the PC System Administration Menu Set fax header telephone number Set maximum number of fax-on-demand documents requested in a session Select the alternate company greeting Return to previous menu >8 Select from the following menu: Change administrator’s password Set fax extensions Set attendant parameters Set CCR nodes...
  • Page 67 4890_run.fm Sample Session in the PC System Administration Menu Enter the mailbox number followed by [Enter]. Press [*] followed by [Enter] to cancel this action. >* Select from the following menu: List system settings Change system parameters Enable or disable mailboxes Reset mailbox password Disable automatic message delete after 21 days Installation options...
  • Page 68 4890_run.fm Sample Session in the PC System Administration Menu Automatic message delete is now disabled. Select from the following menu: List system settings Change system parameters Enable or disable mailboxes Reset mailbox password Enable automatic message delete after 21 days Installation options Reports Logout...
  • Page 69 4890_run.fm Sample Session in the PC System Administration Menu >2 Enter the extension followed by [Enter]. Press [*] followed by [Enter] to cancel this action. >* Select from the following menu: Enable or disable extensions Return to previous menu >* Select from the following menu: List system settings Change system parameters...
  • Page 70 4890_run.fm Sample Session in the PC System Administration Menu --- Fax Extensions --- No fax extensions --- Subscribers --- Number: 11 Name: not recorded Spelled name: undefined Personal greeting: not recorded Fax printer extension: undefined Alternate extension: undefined Accepting messages: yes Offsite Message Notification: all new messages, not active No offsite message notification numbers Number: 12...
  • Page 71 4890_run.fm Sample Session in the PC System Administration Menu Personal greeting: not recorded Fax printer extension: undefined Alternate extension: undefined Accepting messages: yes Offsite Message Notification: all new messages, not active No offsite message notification numbers Number: 9 Name: not recorded Spelled name: undefined Personal greeting: not recorded Fax printer extension: undefined...
  • Page 72 4890_run.fm Sample Session in the PC System Administration Menu Number: 31 Name: not recorded Spelled name: undefined Personal greeting: not recorded Fax printer extension: undefined Alternate extension: undefined Accepting messages: yes Offsite Message Notification: all new messages, not active No offsite message notification numbers --- Information Mailboxes --- Number: 20 Greeting for language 1: not recorded...
  • Page 73 4890_run.fm Sample Session in the PC System Administration Menu Number of fax documents: 0 --- CCR Nodes --- 2: undefined 3: undefined 4: undefined 5: undefined 6: undefined 7: undefined 8: undefined --- Attendant Parameters --- Forwarded operator extension: 9 Auto Attendant operator extension: undefined Operator’s mwi extension: undefined Select from the following menu:...
  • Page 74 4890_run.fm Sample Session in the PC System Administration Menu Press [Enter] to log into the system. A31003-S1220-D300-3-76D1 March 2000 B-16 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 75: C Differences Between Software Releases 1.04 And 2.0

    “Installing a New HOP E Board into an Existing Hicom CS” of this document. Sections 3.2, “Un- packing Your HOP E Shipment”, and 3.3, “Familiarizing Yourself with the Office PhoneMail En- try Board”, of the Hicom Office PhoneMail Entry, Installation and System Administration Guide do not apply to a Software Release 2.0 HOP E board.

  • Page 76: Options While Listening To Messages

    This section refers to the HOP/HOP E User Guide . Inform all mailbox owners of the following change. The Hicom Office PhoneMail User Guide describes in Section “Options While Listening to Mes- sages”, on page 3-2, and Appendix B “Functions for Message Listening”, user options while lis- tening to messages.

  • Page 77: D Corrections To Hop Version 1.0, Software Release 1.04 Documentation

    4890_tnl.fm Corrections to HOP Version 1.0, Software Release 1.04 Documentation Language Card Versions Corrections to HOP Version 1.0, Software Release 1.04 Documentation Language Card Versions The HOP and HOP E Installation and System Administration Guides state in the second para- graph of Section F.3, “Language Loading Error, Version Mismatch”...

  • Page 78: Alternate Extension Numbers (Installation And System Administration Guides

    4890_tnl.fm Corrections to HOP Version 1.0, Software Release 1.04 Documentation Alternate Extension Numbers (User Guide) Alternate Extension Numbers An alternate extension number is an alternate number for a subscriber with voice mail. When an alternate extension number is dialed, it does not ring but directs the call automatically into the mailbox.

  • Page 79: E Country Codes And Call-Progress Tone Plan Ids

    4890_ctr.fm Country Codes and Call-Progress Tone Plan IDs Country Codes and Call-Progress Tone Plan IDs Table E-1 lists country codes, general delivery mailbox numbers and tone plan IDs for various countries. If you have questions about the availability of HOP or HOP E in a specific country, contact your local distributor.
  • Page 80 4890_ctr.fm Country Codes and Call-Progress Tone Plan IDs Country Country Code General Delivery Tone Plan ID Mailbox South Africa Switzerland United Kingdom United States Venezuela Vietnam Table E-1 Country Codes and Call-Progress Tone Plan IDs (Sheet 2 of 2) A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 81: F Language Card Model Numbers

    4890_lmd.fm Language Card Model Numbers Language Card Model Numbers Table F-1 shows the model numbers for the available language cards, Software Release 1.04 and higher. Language Model Number Argentina Spanish 1800170 South American Spanish 1800171 Brazilian Portuguese 1810030 Dutch 1800174 Flemish 1800177 French...
  • Page 82 4890_lmd.fm Language Card Model Numbers A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 83: Glossary

    Glossary Glossary adaptor cable Special Siemens adaptor cable used to connect the HOP E board to your PC. For the adap- tor cable, the Siemens part number S30269-Z7303-A-1, and the model number is 40124. auto attendant A Hicom CS extension configured by the customer to manage incoming calls. Not each customer establishes an auto attendant.
  • Page 84 Cable used for connecting your PC with your Office PhoneMail system. If your Office Pho- neMail system is a HOP E system, you need two cables: a modem cable and a Siemens adapter cable. See also adaptor cable .
  • Page 85 4890_gls.fm Glossary terminal emulator An application allowing to emulate terminal types. A31003-S1220-D300-3-76D1, March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...
  • Page 86 4890_gls.fm Glossary A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 87: Abbreviations

    Definition caller-controlled routing communication server fax-on-demand Hicom Office PhoneMail HOP E Hicom Office PhoneMail Entry light emitting diode message waiting indicator offsite message notification personal computer A31003-S1220-D300-3-76D1, March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...
  • Page 88 4890_abb.fm Abbreviations A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...

  • Page 89: Index

    4890IX.fm Index Index PC interface alternate extension number D-2 configuration 4-7 implementation 4-2 base memory starting session through icon 4-13 determining size 6-4 using 5-1 freeing 6-4 PC system administration menu changing languages 5-1 connecting ending session 5-4 Office PhoneMail to PC 4-2 entering password 5-2 PC to Office PhoneMail 4-2 informational message 5-4...
  • Page 90 4890IX.fm Index differences to software release 2.0 C-1 Software Release 2.0 future software upgrades 2-1 new features 2-1 upgrading previous releases 2-1 system administration menu PC vs. telephone 5-5 terminology 1-6 tone plan IDs E-1 A31003-S1220-D300-3-76D1 March 2000 HOP/HOP E, Version 2.0, Supplement to the Installation and System Administration Guide...
  • Page 92 3$6''  1P A31003-S1220-D300-3-76D1 © Siemens AG 2000 Information and Communication Networks, Hofmannstraße 51, D-81359 München, Germany Reference No.: A31003-S1220-D300-3-76D1 Printed in the Federal Republic of Germany. SM 0300 .1 Subject to availability. Right of modification reserved.

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