D Error Messages Of The Rs-Ms3W And The Rs-Ms3A - Icom IC-9700 Advanced Manual

11. ABOUT THE DV GATEWAY FUNCTION
Troubleshooting

D Error messages of the RS-MS3W and the RS-MS3A

If an error message is displayed when clicking (touching) <Start>
following chart. If you are unable to locate the cause of a problem or solve it through the use of this chart, contact
your Icom Dealer or Service Center.
MESSAGE
Gateway Repeater (Server
IP/Domain) cannot be found.
Terminal/AP Call sign is
incorrect.
The USB cable is not
connected.(1MM)
The USB cable is not
connected.(2MM)
Failed to connect to the
network.
A Network error occurred.
Failed to start the service.
POSSIBLE CAUSE
• The gateway repeater address is
not correctly entered.
• Your Windows or Android device
does not connect to the Internet.
• The Terminal/AP call sign is not
correctly entered.
• Transceiver connection is wrong.
• The transceiver is not turned ON.
• The transceiver is in the Normal
mode.
• The application cannot create a
socket for sending and receiving
data.
• System error occurs when receiving
data from network.
• The gateway repeater address or
Terminal/AP call sign is not correctly
entered.
• System error occurs when the
service started.
in the RS-MS3W or RS-MS3A, read the
SOLUTION
• Correctly enter the gateway repeater
address.
• Connect your Windows or Android
device to the Internet, and check
whether or not you can access to a
web site on the www browser.
• Correctly enter the call sign.
L The call sign consists of 8
characters.
• Enter a space before the
character.
• Enter a desired ID suffix between
A to F for the 8th character.
• Check the connection between
the transceiver and the Windows
device, or the transceiver and the
Android device.
• Turn ON the transceiver.
• Enter the Terminal mode or Access
Point mode.
• Check whether or not the port
number (40000/40002) competes
with other application. If so, stop the
competing application.
• Restart the RS-MS3W or RS-
MS3A. If an error message does
not disappear, restart Windows or
Android device.
• Restart the RS-MS3W or RS-
MS3A. If an error message does
not disappear, restart Windows or
Android device.
• Correctly enter the gateway repeater
address or Terminal/AP call sign.
• Restart the RS-MS3W or RS-
MS3A. If an error message does
not disappear, restart Windows or
Android device.
11-24
REFERENCE
RS-MS3W,
RS-MS3A's
instruction
manual
–
RS-MS3W,
RS-MS3A's
instruction
manual
pp. 11-10, 11-11
–
pp. 11-12, 11-14
–
–
–
RS-MS3W,
RS-MS3A's
instruction
manual
–