Troubleshooting; Common Problems - Jackson TempStar Series Installation, Operation And Service Manual

Door-type dishmachines
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TROUBLESHOOTING

WARNING! Inspection, testing, and repair of electrical equipment should only be performed by a
qualified service technician. Many of the tests require that the unit have power to it and live electrical
!
components be exposed. USE EXTREME CAUTION WHEN TESTING THE MACHINE.
WARNING
PROBLEM
POSSIBLE CAUSE
Dishmachine runs
Machine is in manual (delime)
continuously in the
mode.
wash cycle.
Wash cycle delay timer is faulty.
Wash cycle delay timer settings are
not correctly adjusted.
Cam timer is faulty.
Dishmachine will not
Faulty rinse solenoid valve.
fill after the door is
closed. Power "ON"
Faulty door switch.
light is illuminated.
Fouled/faulty high-level probe.
Dishmachine will not
Service breaker tripped.
fill after the door is
closed. Power "ON"
light is not illuminated.
Machine not connected to power
source.
Faulty power source.
Dishmachine will not
Service breaker tripped.
fill after the door is
closed. Power "ON"
light is not illuminated.
Machine not connected to power
source.
Faulty power source.
Wash or rinse heater
Faulty heater element.
does not work.
Faulty heater contactor.
Mis-adjusted/faulty thermostat(s).
07610-002-23-32-AC

COMMON PROBLEMS

REMEDY
Change operation mode from MANUAL to AUTO position.
During the wash cycle, the cam timer will move for the first 30 seconds
of the wash cycle. The cycle delay timer will then cause the cam timer to
stop in order to increase the length of the wash cycle. The red light on
the delay timer is in control of the cam timer. If the red light is not turning
on (only during cycles B, C, or D), replace the cycle timer.
If the wash cycle delay timer and rotating cam timer are working correctly,
the time cycles on the delay timer might be incorrectly adjusted. Adjust
the delay potentiometer corresponding to the B, C, or D cycle. Rerun
the appropriate cycle and see if the adjustment made any change in the
length of the cycle. If not, replace the cycle delay timer.
Confirm that the wash cycle delay timer is functioning correctly (see
above). Confirm that the timer motor is receiving power. If it is, replace
the motor and/or timer assembly. Make sure there are no obstructions
which limit the rotation of the cam timer.
Repair or replace valve as required.
Verify the wiring of the switch; if correct, replace the switch.
Clean probe if fouled. If clean and not working, replace.
Reset. If the breaker trips again, contact an electrician to verify the amp
draw of the machine.
Verify that the machine has been properly connected to the power
source.
Verify the wiring of the switch; if correct, replace switch.
Reset. If the breaker trips again, contact an electrician to verify the amp
draw of the machine.
Verify that the machine has been properly connected to the power
source.
Verify the wiring of the switch; if correct, replace switch.
Check element for continuity; if open, replace the heater.
Replace the contactor.
Verify the operation and setting of thermostats; replace if necessary.
29

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