Jackson TempStar Series Installation, Operation And Service Manual page 38

Door-type dishmachines
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TROUBLESHOOTING
WARNING! Inspection, testing, and repair of electrical equipment should only be performed by a
qualified service technician. Many of the tests require that the unit have power to it and live electrical
!
components be exposed. USE EXTREME CAUTION WHEN TESTING THE MACHINE.
WARNING
PROBLEM
POSSIBLE CAUSE
Dishmachine fills
Clogged or obstructed rinse arms.
slowly and/or rinse is
weak.
Low incoming water pressure.
Y-strainer is clogged.
Rinse water is not
Faulty rinse heater.
reaching required
Mis-adjusted/faulty thermostat(s).
temperature.
Rinse thermometer is defective.
Wash water is not
Faulty wash heater.
reaching required
temperature.
Mis-adjusted/faulty thermostat(s).
Wash thermometer is defective.
Doors will not close
Improper spring tension.
completely.
Obstruction in door channel.
Doors are not square with frame.
Water leaks at the
Wash pump seal defective.
wash pump.
Petcock or pump drain (if
equipped) not shut/tight.
Loose hoses (hose clamps) on the
wash pump.
Will not rinse during
Defective rinse solenoid.
auto-cycle.
Faulty fill microswitch.
No water to the machine.
Dishes are not
Machine temperatures are not up
coming clean.
to the minimum requirements.
No detergent/too much detergent.
Solid dispenser canister is empty.
07610-002-23-32-AC
COMMON PROBLEMS
REMEDY
Remove and clean the rinse arms.
Adjust the water pressure regulator (not supplied) to ensure the flow
pressure matches the data plate.
Clean out the Y-strainer.
Check element for continuity; if open, replace heater.
Verify operation and setting of thermostats; replace if necessary.
Replace thermometer.
Check element for continuity; if open, replace heater.
Verify operation and setting of thermostats; replace if necessary.
Replace thermometer.
Adjust spring tension as required by loosening (not removing) spring bolt
nuts and adjusting the tension. Tighten nuts back when done.
Remove the obstruction.
Adjust the frame to accommodate the doors.
Replace the seal.
Close or tighten.
Tighten the hose clamps.
Repair or replace the rinse solenoid as required.
Replace microswitch.
Verify that the flow pressure matches the data plate.
Verify that incoming water, rinse water, and wash water match the re-
quired temperatures as listed on the machine data plate.
Adjust detergent concentration as required for the amount of water held
by the machine.
Replace the canister.
30

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