Ricoh Pro C9200 Operator's Manual page 236

7. Troubleshooting
Problem
Misfeeds occur when
printing to envelopes.
When printing to envelopes,
the envelopes may be fed in
together, or the envelopes
may not be fed.
Cannot print in duplex
mode.
Cannot print in duplex
mode.
Paper is bent.
234
Cause
The envelopes are curled.
The envelopes are curled.
You have selected a paper
tray that is not set for duplex
printing.
You have selected a paper
type that cannot be used for
duplex printing.
Paper may be bent when it is
ejected from the finisher
upper tray.
Solution
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see page 132
"Envelopes".
Make sure you fully flatten curled
envelopes before you load them. Do
not stack envelopes over the specified
limit for the paper tray. If misfeeds still
occur after the envelopes have been
flattened, load envelopes on the tray
one at a time and print them
individually. For details about how to
load envelopes, see page 132
"Envelopes".
Change the setting for "Apply Duplex"
in "Tray Paper Settings" to enable
duplex printing for the paper tray. For
details about setting "Apply Duplex",
see page 140 "Tray Paper Settings".
In "Tray Paper Settings", select a paper
type that can be used for duplex
printing. For details about setting
"Paper Type", see page 140 "Tray
Paper Settings".
Change the output tray to the finisher
shift tray.