Alcatel-Lucent 1643 AMS Applications And Planning Manual page 135

Product support
Benefits
When implementing our Engineering Services, Alcatel-Lucent becomes a strategic
partner in helping you realize your long-term strategies and achieve your business and
technological goals. Our Engineering Services portfolio delivers quick, responsive
support, with state-of-the-art tools, top technicians and end-to-end services to help you
engineer an optimal network solution. Whether you are looking to outsource your total
engineering effort or simply supplement basic coverage gaps, our portfolio of services
provides the flexible level of support you need. With Alcatel-Lucent, you can
concentrate on your core business while we apply our years of knowledge and
experience in engineering your equipment solutions.
Our Engineering Services let you:
• Rapidly expand your network — by turning products into working systems, with
the capability to deploy multiple networks in parallel rollouts
• Reduce costs — by determining the most cost-effective network configuration and
optimal use of office space when planning and providing an equipment solution
• Reduce operational expense — of recruiting, training, and retaining skilled
engineering personnel
• Leverage Alcatel-Lucent' resources and expertise — by utilizing our team of
knowledgeable and fully equipped experts that can plan, design, and implement
projects of any size, anywhere around the world
• Implement quality assurance — through our total quality management approach
and use of ISO-certified processes
• Provide one–stop shopping with a globally deployed engineering workforce, saving
the time, delays and coordination challenges of dealing with multiple equipment
vendors and service providers
• Keep pace with rapidly changing technology — by supporting the latest
technologies and equipment breakthroughs, including Alcatel-Lucent' and other
vendor's products
• Ensure high-quality support — with Alcatel-Lucent' extensive support structure,
including proven methods and procedures, mechanized tools, professional training,
technical support, and access to Bell Labs
• Maintain and track vital office records — keep track of equipment locations and
connections.
Reference
For more information about specialized engineering services, engineering consultations,
and/or database preparation, please contact your local Account Executive.
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365-312-801R7.2
Issue 3, May 2007
Alcatel-Lucent - Proprietary
See notice on first page
Engineering services
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