Cisco Asr 1000 Series Aggregation Services Routers Sip And Spa Software Configuration Guide, Cisco Ios - Cisco ASR 1000 Series Software Configuration Manual

Troubleshooting Hardware Failures
Possible Reasons
The FPD upgrade was unable to be
performed.
The Cisco WebEx Node SPA software
subpackage is not installed.
Troubleshooting Hardware Failures
Depending on the severity of the error, the SPA may initiate a reload to recover from the failure. Any error
message that is of SPA_CPU_ERR error type is an indication of a hardware problem on the SPA.
For more information about hardware-related failures, refer to the troubleshooting chapter of the
www.cisco.com/en/US/docs/interfaces_modules/shared_port_adapters/install_upgrade/ASR1000/asr_sip_
spa_hw.html

Cisco ASR 1000 Series Aggregation Services Routers SIP and SPA Software Configuration Guide, Cisco IOS

XE Everest 16.5
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Troubleshooting the Cisco WebEx Node for the ASR 1000 Series Aggregation Services Routers
Observations and Comments
show hw-module subslot all oir
The
command displays an "Incompatible
FPD" reason code for the out of
service operational status.
The show hw-module subslot all oir
command displays a "not allowed online"
reason code for the out of service
operational status, and the show logging
command displays the
ASR1000_RP_SPA-3-MISSING_SPA_PKG_ERR
as shown in the following example:
*Mar 24 22:39:49.832:
%ASR1000_RP_SPA-3-MISSING_SPA_PKG_ERR:
sipspawma package is not installed
for slot = 0 and subslot = 0, SPA
bootup failed.
Cisco Aggregation Services Router 1000 Series SIP and SPA Hardware Installation Guide.
Solutions
1 Enter the show hw-module all fpd
command to verify the FPD versions.
2 Refer to the "Upgrading
Field-Programmable Devices" chapter
of this guide to get information about
upgrading your FPD image.
The Cisco WebEx Node SPA requires you
to install an independent software
subpackage called sipspawmak9 . To
successfully install this subpackage you
must complete the following steps:
1 Extract the individual system
subpackages from the consolidated
package for the router into a directory
with the provisioning file (.conf file).
You cannot boot the router from
Note
a consolidated package when you
are installing a Cisco WebEx
Node SPA.
1 Download the optional sipspawmak9
subpackage to the same location as the
individual subpackages and the
provisioning file.
2 Configure the router to boot from a
provisioning file.
3 Reload the router.
For more detailed information about
installing the software for the Cisco WebEx
Node SPA, refer to the Cisco ASR 1000
Series Aggregation Services Router
Software Configuration Guide .
http://
OL-14127-17