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If you subscribe to video service over cable, the cable signal may not be reaching the
modem. Confirm that good quality cable television pictures are available to the
coaxial connector you are using by connecting a television to it. If your cable outlet is
"dead", call your Cable Company.
Verify that the Cable Modem service is DOCSIS compliant and PacketCable compliant
by calling your cable provider.
I don't hear a dial tone when I use a telephone.
Telephone service is not activated. If the rightmost light on the Advanced Cable
Gateway stays on while others flash, check with your TSP or cable company.
If the Advanced Cable Gateway is connected to existing house telephone wiring,
make sure that another telephone service is not connected. The other service can
normally be disconnected at the Network Interface Device located on the outside of
the house.
If using the second line on a two-line telephone, use a 2-line to 1-line adapter cable.
User Manual ACG905 – draft
Additional information
Kommentar [T3]: To be
checked by the US team.
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