Upgrade Troubleshooting - THOMSON SpeedTouch 605 User Manual

7.1.3 Upgrade Troubleshooting

Error messages
E-DOC-CTC-20051017-0151 v1.0
While upgrading your SpeedTouch™ via the Web pages, one of the following
messages may appear:
Message
Failed to retrieve new software
version from the support site. Try
again later.
Could not install the new software
version. If problem persists, contact
your help desk.
Due to
The file does not exist,
meaning there is no newer
software release.
Loss of connectivity. Try again
later.
An internal error (switchover from
active to passive build failed, out of
disk space,...) occurred. Try again
later. If the problem persists, contact
your help desk.
Chapter 7
Troubleshooting
191