Troubleshooting and tips
The device cannot be switched off with the ON/OFF
switch
Cause: The device has not been switched on with the ON/OFF switch.
►
Press the ON/OFF switch again.
Cause: System crash
►
Press the ON/OFF switch for at least 4 seconds, until the device switches off.
The operating system is not shut-down properly in the process. Error messages are
i
therefore possible the next time the system is booted.
The screen stays blank
If your screen remains blank this may be due to the following:
Monitor is switched off
►
Switch your monitor on.
Power saving has been activated (screen is blank)
►
Press any key on the keyboard.
or
►
Deactivate the screen saver. If necessary, enter the appropriate password.
Brightness control is set to dark
►
Adjust the brightness control. For detailed information, please refer to the operating manual
supplied with your monitor.
Power cable not connected
►
Switch off the monitor and the device.
►
Check that the monitor power cable is properly connected to the monitor and to a grounded
mains outlet or to the monitor socket of the device.
►
Check that the device power cable is properly plugged into the device and a grounded mains
outlet.
►
Switch on the monitor and the device.
Monitor cable not connected
►
Switch off the monitor and the device.
►
Check that the monitor cable is properly connected to the device and monitor.
►
Switch on the monitor and the device.
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A26361-K1009-Z120-1-7619, edition 4