Keyboard Does Not React Or Types Incorrect Characters; Forgot Bios Password; The Pc Cannot Be Switched Off With The On/Off Switch; Error Messages On The Screen - Fujitsu Siemens Computers JETSON Operating Manual

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Troubleshooting and tips

Keyboard does not react or types incorrect

characters

Check whether the cable of the keyboard radio receiver is properly connected.

Check whether you have set the correct keyboard driver (country setting).

The program you have started does not allow any further entries.

Try to end the program, e. g. with the Task Manager.

If you have forgotten a BIOS password, contact our customer service center.

The PC cannot be switched off with the ON/OFF

switch

Cause: an audio or video CD is being played.

Shut down the player software before you turn off the PC.

Cause: System crash

Press the ON/OFF switch for at least four seconds, until the device switches off.

Error messages and their descriptions are listed in the Technical Manual of the system board or in

the "BIOS Setup" manual and in the documentation of the installed software.

When the JETSON is delivered the entire software is already preinstalled on the hard disk.

Use the Recovery CD to restore the software installation e.g if an error occurs.

All data on the C drive (PROG) will be overwritten during the recovery process. All data on

the second drive (DATA) are retained.

Back up important data from the C drive to the second drive or to an external storage

medium before the recovery.

If you have changed or deleted the name of the C drive (PROG) the recovery proccess will

be aborted.

Switch on the JETSON and insert the Recovery CD in the CD-ROM drive.

Follow the instructions on screen.

For systems without a Recovery CD, consult the documentation booklet for the "Drivers & Utilities"

CD.

A26361-K619-Z100-1-7619

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