IBM System x3800 Problem Determination And Service Manual page 84

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
035-278-001 Adapter NVSRAM test error.
035-279-001 Adapter Cache test error.
035-280-001 Adapter Drive test error.
035-281-001 Adapter Drive error.
035-282-001 Adapter Parameters set error.
035-283-001 Adapter Battery error.
035-xxx-cnn c = ServeRAID channel number, nn = SCSI
ID of failing fixed disk drive.
035-xxx-snn nn = SCSI ID of failing fixed disk.
075-xxx-000 Failed power supply test.
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IBM System x3800 Type 8866: Problem Determination and Service Guide
Action
1. Update the RAID controller firmware (see
"Updating the firmware" on page 157).
2. Reseat the RAID controller.
3. Replace the RAID controller.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 157).
2. Reseat the RAID controller.
3. Replace the RAID controller.
Replace the attached drive.
Replace the attached drive.
1. Update the RAID controller firmware (see
"Updating the firmware" on page 157).
2. Reseat the RAID controller.
3. Replace the RAID controller.
Replace the battery module on the RAID controller.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat the hard disk drive on channel C, SCSI ID
nn.
3. Replace the RAID controller.
1. Check the BMC log or system-error log before
replacing a FRU.
2. Reseat the SCSI disk with ID nn on adapter in
slot s.
3. Replace the RAID controller.
1. Reseat the following components:
a. Power supply
b. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Power supply
b. (Trained service technician only)
Microprocessor tray