IBM System x3800 Problem Determination And Service Manual page 78

000
195
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
001-198-000 Test aborted.
001-250-00x Test failed, where
v x of 0 = ECC logic on I/O board
v x of 1 = ECC logic on memory card
001-292-000 Core system: failed/CMOS checksum failed. Load the BIOS default settings by using the
001-xxx-000 Failed core tests.
001-xxx-001 Failed core tests.
005-xxx-000 Failed video test.
011-xxx-000 Failed COM1 serial port test.
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IBM System x3800 Type 8866: Problem Determination and Service Guide
The server passed the test. Do not replace a CRU or FRU.
The Esc key was pressed to end the test. Do not replace a CRU or FRU.
This is a warning error, but it does not indicate a hardware failure; do not
replace a CRU or FRU. Take the action that is indicated in the Action
column but do not replace a CRU or a FRU. See the description of
Warning in "Diagnostic text messages" on page 61 for more information.
Action
1. Check the system-error log and the BMC log for
messages that indicate the cause of the error,
and take the indicated action.
2. From the diagnostic programs, run Quick Memory
Test All Banks; then, if an error is detected, take
the indicated action.
3. Reinstall and, if necessary, update the BIOS code
on the server; then, rerun the test (see "Updating
the firmware" on page 157).
1. Check the system-error log and the BMC log for
messages that indicate the cause of the error,
and take the indicated action.
2. From the diagnostic programs, run Quick Memory
Test All Banks; then, if an error is detected, take
the indicated action.
3. From the diagnostic programs, run the ECC test
again; then, if an error is detected, take the
indicated action.
4. Reseat the following components:
a. Memory card
b. I/O board
5. Replace the components listed in step 4 one at a
time, in the order shown, restarting the server
each time.
Configuration/Setup Utility program and run the test
again (see "Configuration/Setup Utility menu choices"
on page 159).
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the I/O board.
2. Replace the I/O board.