IBM System x3800 Problem Determination And Service Manual page 80

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
030-265-001 Communication Error.
030-266-001 Eight SAS/SATA Channel Error.
030-267-001 Central Management Seq error.
030-268-001 Link m Cntrl 0 Sequencer error.
030-269-001 Link m Cntrl 1 Sequencer error.
030-270-001 On Chip Memory access error.
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IBM System x3800 Type 8866: Problem Determination and Service Guide
Action
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.