IBM System x3800 Problem Determination And Service Manual page 100

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8866," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System-error log message
Hard Drive X Fault
Hard drive X removal detected
Hostname set to <value> by user <USERID>
Hot plug card is not plugged in
SMI 1.2V Power Good Fault
Vtt MR 1.5V Power Good Fault
Hvtt IB 1.8V Power Good Fault
Hvtr IB 2.5V Power Good Fault
I/O Card Power Good Fault
IB MR Reg 1.8V Power Good Fault
Invalid CPU configuration
84
IBM System x3800 Type 8866: Problem Determination and Service Guide
Action
1. Run diagnostics.
2. Reseat the following components:
a. Hard disk drive
b. SAS backplane
3. Replace the components listed in step 1 one at a time, in the
order shown, restarting the server each time.
Reseat hard disk drive X and restart the server.
Information only
1. Make sure that the PCI cables are correctly connected.
2. Reseat the failing hot-plug cable or adapter.
3. Replace the failing hot-plug cable or adapter.
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the Remote Supervisor Adapter II SlimLine, if one is
present.
2. Reseat the I/O board.
3. Replace the I/O board.
4. (Trained service technician only) Replace the PCI board.
1. Reseat the memory cards.
2. Reseat the microprocessor tray.
3. (Trained service technician only) Replace the microprocessor
tray.
Make sure that the microprocessors have been installed in the
correct order (see "Removing and installing a microprocessor" on
page 146).