Steps To Take In An Emergency; If Your Vehicle Needs To Be Towed; Situations When It Is Necessary To Contact Dealers Before Towing; Towing With A Sling-Type Truck - Toyota RAV4 Hybrid 2018 Service Manual

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8-2. Steps to take in an emergency

If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (→P. 545, 548)

Situations when it is necessary to contact dealers before towing

The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is displayed on the multi-infor-
mation display and the vehicle does not move.
● The vehicle makes an abnormal sound.

Towing with a sling-type truck

Do not tow with a sling-type truck
to prevent body damage.
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