Toyota RAV4 HYBRID 2017 Manual

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RAV4-HV_OM_OM42B03U_(U)

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Troubleshooting

Summary of Contents for Toyota RAV4 HYBRID 2017

Page 1 Pictorial index Search by illustration For safety Make sure to read through them and security Instrument How to read the gauges and meters, the variety of cluster warning lights and indicators, etc. Operation of Opening and closing the doors and windows, each component adjustment before driving, etc.
Page 2: Table Of Contents
TABLE OF CONTENTS For your information....... 8 Instrument cluster Reading this manual ....14 How to search......15 Pictorial index ......16 Instrument cluster Warning lights For safety and security and indicators ....88 Gauges and meters ..... 93 Multi-information display..97 1-1.
Page 3 Opening the fuel tank cap........230 4-5. Using the driving support 4-1. Before driving systems Driving the vehicle..... 168 Toyota Safety Sense P..233 Cargo and luggage.... 178 PCS (Pre-Collision Vehicle load limits ..... 182 System) ......240 Trailer towing..... 183 LDA (Lane Departure Alert Dinghy towing....
Page 4 TABLE OF CONTENTS ® 5-7. Connecting Bluetooth Audio system Preparations to use wireless communication ....369 5-1. Basic Operations ® Registering a Bluetooth Audio system types ... 328 audio player for the Audio system..... 329 first time......372 Steering wheel audio ®...
Page 5 5-10. Phonebook 6-4. Using the other interior features Contact/Call History Settings ......400 Other interior features..453 • Sun visors ....453 ® 5-11. Bluetooth • Vanity mirrors ....453 What to do if... • Power outlets ....454 (Troubleshooting).... 410 •...
Page 6 TABLE OF CONTENTS 7-3. Do-it-yourself maintenance When trouble arises Do-it-yourself service precautions ..... 483 Hood........485 8-1. Essential information Positioning a floor jack ..487 Emergency flashers... 538 Engine compartment ..488 If your vehicle has to 12-volt battery ....496 be stopped in an emergency.......
Page 7 For vehicles with Entune Premium Audio with Navigation or Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL” for information regarding the equipment listed below. • Navigation system • Toyota parking assist monitor • Audio system • Panoramic view monitor • Rear view monitor system RAV4-HV_OM_OM42B03U_(U)
Page 8: For Your Information
Accessories, spare parts and modification of your Toyota A wide variety of non-genuine spare parts and accessories for Toyota vehi- cles are currently available on the market. You should know that Toyota does not warrant these products and is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.
Page 9 ● Seat belt pretensioner system Be sure to check with your Toyota dealer for precautionary measures or spe- cial instructions regarding installation of a mobile two-way radio system. High voltage parts and cables on the hybrid vehicles emit approximately the...
Page 10 These computers do not record conversations or sounds, and only record images outside of the vehicle in certain situations. ● Data Transmission Your vehicle may transmit the data recorded in these computers to Toyota without notification to you. ● Data usage Toyota may use the data recorded in these computers to diagnose malfunc- tions, conduct research and development, and improve quality.
Page 11 EDR. ● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except when: • An agreement from the vehicle’s owner (or the lessee for a leased vehi- cle) is obtained •...
Page 12 Be sure to have the systems of the SRS airbag and seat belt pretensioner removed and disposed of by a qualified service shop or by your Toyota dealer before you scrap your vehicle.
Page 13 RAV4-HV_OM_OM42B03U_(U)
Page 14: Reading This Manual
Reading this manual WARNING: Explains something that, if not obeyed, could cause death or serious injury to people. NOTICE: Explains something that, if not obeyed, could cause damage to or a malfunction in the vehicle or its equipment. 1 2 3 Indicates operating or working procedures.
Page 15: How To Search
How to search ■ Searching by name • Alphabetical index ..P. 661 ■ Searching installation position • Pictorial index....P. 16 ■ Searching by symptom or sound • What to do if... (Troubleshooting) ..P. 658 ■ Searching by title • Table of contents .....P. 2 RAV4-HV_OM_OM42B03U_(U)
Page 16: Pictorial Index
Pictorial index Pictorial index ■ Exterior Side doors ........P. 113 Locking/unlocking .
Page 17 Pictorial index Windshield wipers ....... . . P. 223 Precautions against winter season ..... P. 317 To prevent freezing (windshield wiper de-icer) .
Page 18 Pictorial index ■ Instrument panel Power switch ........P. 198 Starting the hybrid system/changing the modes .
Page 19 Pictorial index Turn signal lever ........P. 211 Headlight switch .
Page 20 Pictorial index ■ Switches Outside rear view mirror switches ....P. 158 Instrument panel light control dial ..... P. 94 LDA (Lane Departure Alert with steering control) switch .
Page 21 Pictorial index Audio remote control switches ..... P. 333 Telephone switches ......P. 397 Meter control switches .
Page 22 Pictorial index Emergency flasher switch ......P. 538 1, 2 Panoramic view monitor switch VSC OFF switch ........P. 310 EV drive mode switch .
Page 23 Pictorial index ■ Interior SRS airbags ........P. 38 Floor mats .
Page 24 Pictorial index Auxiliary box ........P. 442 Interior lights .
Page 25 For safety and security 1-1. For safe use Before driving...... 26 For safe driving ....28 Seat belts ......30 SRS airbags......38 Front passenger occupant classification system ..51 Safety information for children ......58 Child restraint systems..59 Installing child restraints..
Page 26: 1-1. For Safe Use
1-1. For safe use Before driving Floor mat Use only floor mats designed specifically for vehicles of the same model and model year as your vehicle. Fix them securely in place onto the carpet. Insert the retaining hooks (clips) into the floor mat eyelets. Turn the upper knob of each retaining hook (clip) to secure the floor mats in place.
Page 27 ■ Do not use floor mats designed for other models or different model year ● vehicles, even if they are Toyota Genuine floor mats. Only use floor mats designed for the driver’s seat. ● Always install the floor mat securely using the retaining hooks (clips) pro- ●...
Page 28: For Safe Driving
1-1. For safe use For safe driving For safe driving, adjust the seat and mirror to an appropriate position before driving. Correct driving posture Adjust the angle of the seat- back so that you are sitting straight up and so that you do not have to lean forward to steer.
Page 29 1-1. For safe use WARNING Observe the following precautions. Failure to do so may result in death or serious injury. Do not adjust the position of the driver’s seat while driving. ● Doing so could cause the driver to lose control of the vehicle. Do not place a cushion between the driver or passenger and the seatback.
Page 30: Seat Belts
1-1. For safe use Seat belts Make sure that all occupants are wearing their seat belts before driving the vehicle. Correct use of the seat belts ● Extend the shoulder belt so that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.
Page 31 1-1. For safe use Fastening the seat belt (for the rear center seat) Press plate “B” to release. Then Plate “B” pull the seat belt down toward the rear seat bottom cushion. Push plate “A” into buckle “A” Plate “A” until a clicking sound is heard.
Page 32 1-1. For safe use Releasing and stowing the seat belt (for the rear center seat) To release the hooked buckle “B”, push the release button. Release button To release the hooked plate “A”, insert the plate “B” or mechanical key (→P. 108) into the hole on the buckle.
Page 33 1-1. For safe use Adjusting the seat belt shoulder anchor height (front seats) Push the seat belt shoulder anchor down while pressing the release button. Push the seat belt shoulder anchor up. Move the height adjuster up and down as needed until you hear a click.
Page 34 ■ Seat belt extender If your seat belts cannot be fastened securely because they are not long enough, a personalized seat belt extender is available from your Toyota dealer free of charge. RAV4-HV_OM_OM42B03U_(U)
Page 35 Each seat belt should be used by one person only. Do not use a seat belt ● for more than one person at one time, including children. Toyota recommends that children be seated in the rear seat and always ● use a seat belt and/or an appropriate child restraint system.
Page 36 Ensure that the belt and plate are locked and the belt is not twisted. ● If the seat belt does not function correctly, immediately contact your Toyota dealer. Replace the seat assembly, including the belts, if your vehicle has been ●...
Page 37 1-1. For safe use WARNING When using the rear center seat belt ■ Do not use the rear center seat belt with either buckle released. Fastening only one of the buckles may result in death or serious injury in case of sudden braking, sudden swerving or an accident.
Page 38: Srs Airbags
1-1. For safe use SRS airbags The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce the risk of death or serious injury. RAV4-HV_OM_OM42B03U_(U)
Page 39 1-1. For safe use ◆ SRS front airbags SRS driver airbag/front passenger airbag Can help protect the head and chest of the driver and front pas- senger from impact with interior components SRS driver knee airbag Can help provide driver protection SRS seat cushion airbag Can help restrain the front passenger ◆...
Page 40 1-1. For safe use SRS airbag system components Side impact sensors (front Side impact sensors (rear) doors) Seat belt pretensioners and Front passenger airbag force limiters Curtain shield airbags Driver’s seat position sensor Front passenger’s seat cush- Driver’s seat belt buckle ion airbag switch...
Page 41 1-1. For safe use Your vehicle is equipped with ADVANCED AIRBAGS designed based on the US motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU) controls airbag deployment based on infor- mation obtained from the sensors etc. shown in the system compo- nents diagram above.
Page 42 An infant or child who is too small to use a seat belt should be properly secured using a child restraint sys- tem. Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained. The rear seats are safer for infants and children than the front passenger seat.
Page 43 1-1. For safe use WARNING SRS airbag precautions ■ Do not allow a child to stand in front of ● the SRS front passenger airbag unit or sit on the knees of a front passenger. Do not allow the front seat occupants to ●...
Page 44 If the areas where the SRS airbags are stored, such as the steering wheel ● pad and front and rear pillar garnishes, are damaged or cracked, have them replaced by your Toyota dealer. Do not place anything, such as a cushion, on the front passenger’s seat. ●...
Page 45 ■ Do not dispose of your vehicle or perform any of the following modifications without consulting your Toyota dealer. The SRS airbags may malfunction or deploy (inflate) accidentally, causing death or serious injury. Installation, removal, disassembly and repair of the SRS airbags ●...
Page 46 1-1. For safe use ■ SRS airbag deployment conditions (SRS front airbags) ● The SRS front airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to an approximately 12 - 18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or deform).
Page 47 1-1. For safe use ■ Conditions under which the SRS airbags may deploy (inflate), other than a collision The SRS front airbags and SRS side and curtain shield airbags may also deploy if a serious impact occurs to the underside of your vehicle. Some examples are shown in the illustration.
Page 48 1-1. For safe use ■ Types of collisions that may not deploy the SRS airbags (SRS side and curtain shield airbags) The SRS side and curtain shield airbags may not activate if the vehicle is subjected to a collision from the side at certain angles, or a collision to the side of the vehicle body other than the passenger compartment.
Page 49 1-1. For safe use ■ When to contact your Toyota dealer In the following cases, the vehicle will require inspection and/or repair. Con- tact your Toyota dealer as soon as possible. ● Any of the SRS airbags have been inflated. ●...
Page 50 1-1. For safe use ● The portion of the front pillars, rear pil- lars or roof side rail garnishes (padding) containing the curtain shield airbags inside is scratched, cracked or otherwise damaged. RAV4-HV_OM_OM42B03U_(U)
Page 51: Front Passenger Occupant Classification System
1-1. For safe use Front passenger occupant classification system Your vehicle is equipped with a front passenger occupant classi- fication system. This system detects the conditions of the front passenger seat and activates or deactivates the devices for the front passenger. Seat belt reminder light SRS warning light “AIR BAG OFF”...
Page 52 1-1. For safe use Condition and operation in the front passenger occupant classi- fication system ■ Adult “AIR BAG ON” and “AIR BAG OFF” “AIR BAG ON” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light flashing Front passenger airbag Side airbag Activated...
Page 53 1-1. For safe use ■ Child “AIR BAG OFF” “AIR BAG ON” and “AIR BAG OFF” indicator lights “AIR BAG ON” Indicator/ warning light SRS warning light Seat belt reminder light flashing Deactivated or Front passenger airbag activated Side airbag on the front passenger seat Activated Curtain shield airbag...
Page 54 1-1. For safe use ■ Unoccupied “AIR BAG ON” and “AIR BAG OFF” “AIR BAG OFF” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light Front passenger airbag Deactivated Side airbag on the front passenger seat Activated Curtain shield airbag Devices in the front passenger side...
Page 55 1-1. For safe use ■ There is a malfunction in the system “AIR BAG ON” and “AIR BAG OFF” “AIR BAG OFF” indicator lights Indicator/ SRS warning light warning light Seat belt reminder light Front passenger airbag Deactivated Side airbag on the front passenger seat Activated Curtain shield airbag...
Page 56 1-1. For safe use WARNING Front passenger occupant classification system precautions ■ Observe the following precautions regarding the front passenger occupant classification system. Failure to do so may cause death or serious injury. Wear the seat belt properly. ● Make sure the front passenger’s seat belt plate has not been left inserted ●...
Page 57 SRS warning light may come on to indicate a malfunction of the front passenger occupant classification system. In this case, contact your Toyota dealer immediately. Child restraint systems installed on the rear seat should not contact the ●...
Page 58: Safety Information For Children
1-1. For safe use Safety information for children Observe the following precautions when children are in the vehi- cle. Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt.
Page 59: Child Restraint Systems
1-1. For safe use Child restraint systems A child restraint system for a small child or baby must itself be properly restrained on the seat with the LATCH anchors or the lap portion of the lap/shoulder belt. The laws of all 50 states of the U.S.A. and Canada now require the use of child restraint systems.
Page 60 1-1. For safe use Types of child restraints Child restraint systems are classified into the following 3 types according to the age and size of the child: Rear facing ⎯ Infant seat/con- Forward facing ⎯ Convertible   vertible seat seat ...
Page 61 This may cause death or serious injury to the child in the event of a sud- den stop, sudden swerve or accident. Toyota strongly urges the use of a proper child restraint system that con- ● forms to the size of the child, installed on the rear seat. According to acci- dent statistics, the child is safer when properly restrained in the rear seat than in the front seat.
Page 62 1-1. For safe use WARNING Child restraint precautions ■ Do not allow the child to lean his/her head or any part of his/her body ● against the door or the area of the seat, front and rear pillars or roof side rails from which the SRS side airbags or SRS curtain shield airbags deploy even if the child is seated in the child restraint system.
Page 63: Installing Child Restraints
1-1. For safe use Installing child restraints Follow the child restraint system manufacturer’s instructions. Firmly secure child restraints to the seats using the LATCH anchors or a seat belt. Attach the top tether strap when installing a child restraint. The lap/shoulder belt can be used if your child restraint system is not compatible with the LATCH (Lower Anchors and Tethers for Children) system.
Page 64 1-1. For safe use Installation with LATCH system If the child restraint has a top tether strap, adjust the head restraint to the upmost position. (→P. 151) Widen the gap between the seat cushion and seatback slightly. Type A  Latch the hooks of the lower straps onto...
Page 65 1-1. For safe use  Type B Latch the buckles onto the LATCH anchors. If the child restraint has a top tether strap, the top tether strap should be latched onto the top tether strap anchor. When installing child restraint system with the head restraint being raised, be sure to have the top tether strap pass...
Page 66 1-1. For safe use Installing child restraints using a seat belt (child restraint lock function belt) Rear-facing ⎯ Infant seat/convertible seat ■ Adjust the seatback to the 3rd lock position from the most upright position. (→P. 146) Most upright position 3rd lock position If your child restraint system interferes with a head restraint and cannot be installed properly, install the child restraint system after...
Page 67 1-1. For safe use Fully extend the shoulder belt and allow it to retract to put it in lock mode. In lock mode, the belt cannot be extended. While pushing child restraint system down into the rear seat, allow the shoulder belt to retract until the child restraint system is securely in place.
Page 68 1-1. For safe use Forward-facing ⎯ Convertible seat ■ Adjust the seatback to the 3rd lock position from the most upright position. (→P. 146) Most upright position 3rd lock position If your child restraint system interferes with a head restraint and cannot be installed properly, install the child restraint system after removing the head restraint.
Page 69 1-1. For safe use Fully extend the shoulder belt and allow it to retract to put it in lock mode. In lock mode, the belt cannot be extended. While pushing child restraint system into the rear seat, allow the shoulder belt to retract until the child restraint system is securely in place.
Page 70 1-1. For safe use ■ Booster seat Adjust the seatback to the 3rd lock position from the most upright position. (→P. 146) Most upright position 3rd lock position If your child restraint system interferes with a head restraint and cannot be installed properly, install the child restraint system after removing the head restraint.
Page 71 1-1. For safe use Removing a child restraint installed with a seat belt Push the buckle release button and fully retract the seat belt. Child restraint systems with a top tether strap Secure the child restraint sys- tem using the seat belt or LATCH anchors.
Page 72 1-1. For safe use WARNING When installing a booster seat ■ To prevent the belt from going into ALR lock mode, do not fully extend the shoulder belt. ALR mode causes the belt to tighten only. This could cause injury or discomfort to the child. (→P. 34) When installing a child restraint system ■...
Page 73 1-1. For safe use WARNING When installing a child restraint system ■ When installing a child restraint system in the rear center seat, adjust both ● seatbacks at the same angle. Otherwise, the child restraint system cannot be securely restrained and this may cause death or serious injuries in the event of sudden braking, sudden swerving or an accident.
Page 74: Exhaust Gas Precautions
Keep the back door closed. ● If you smell exhaust gases in the vehicle even when the back door is ● closed, open the windows and have the vehicle inspected at your Toyota dealer as soon as possible. When parking ■...
Page 75: Hybrid System
1-2. Hybrid system Hybrid system features Your vehicle is a hybrid vehicle. It has characteristics different from conventional vehicles. Be sure you are closely familiar with the characteristics of your vehicle, and operate it with care. The hybrid system combines the use of a gasoline engine and an electric motor (traction motor) according to driving condi- tions, improving fuel efficiency and reducing exhaust emis- sions.
Page 76 1-2. Hybrid system ◆ When stopped/during start off The gasoline engine stops when the vehicle is stopped. During start off, the electric motor (traction motor) drives the vehicle. At slow speeds or when traveling down a gentle slope, the engine is stopped and the electric motor (traction motor) is used.
Page 77 30 minutes or 10 miles (16 km). If the hybrid battery (traction battery) becomes fully discharged and you are unable to start the hybrid system, contact your Toyota dealer. ■ Charging the 12-volt battery →P.
Page 78 ■ Maintenance, repair, recycling, and disposal Contact your Toyota dealer regarding maintenance, repair, recycling and dis- posal. Do not dispose of the vehicle yourself. ■ Customization Settings (e.g.
Page 79: Hybrid System Precautions
1-2. Hybrid system Hybrid system precautions Take care when handling the hybrid system, as it is a high volt- age system (about 650V at maximum) as well as contains parts that become extremely hot when the hybrid system is operating. Obey the warning labels attached to the vehicle.
Page 80 If the emergency shut off system activates, your vehicle will not restart. To restart the hybrid system, contact your Toyota dealer. Hybrid warning message A message is automatically displayed when a malfunction occurs in the hybrid system or an improper operation is attempted.
Page 81 ■ volt battery is disconnected The hybrid system may not start. In this case, try to start the system again. If the “READY” indicator does not come on, contact your Toyota dealer. Running out of fuel ■ When the vehicle has run out of fuel and the hybrid system cannot be started, refuel the vehicle with at least enough gasoline to make the low fuel level warning light (→P.
Page 82 1-2. Hybrid system WARNING Road accident cautions ■ Observe the following precautions to reduce the risk of death or serious injury: Pull your vehicle off the road, apply the parking brake, shift the shift lever ● to P, and turn the hybrid system off. Do not touch the high voltage parts, cables and connectors.
Page 83 Toyota dealer or a qualified service shop. If the hybrid battery is not dis- posed of properly, it may cause electric shock that can result in death or serious injury.
Page 84: 1-3. Theft Deterrent System
1-3. Theft deterrent system Immobilizer system The vehicle’s keys have built-in transponder chips that prevent the hybrid system from starting if a key has not been previously registered in the vehicle’s on-board computer. Never leave the keys inside the vehicle when you leave the vehi- cle.
Page 85 1-3. Theft deterrent system ■ Certifications for the immobilizer system  For vehicles sold in the U.S.A.  For vehicles sold in Canada RAV4-HV_OM_OM42B03U_(U)
Page 86 1-3. Theft deterrent system WARNING Certifications for the immobilizer system ■ Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTICE To ensure the system operates correctly ■ Do not modify or remove the system.
Page 87: Instrument Cluster
Instrument cluster Instrument cluster Warning lights and indicators ....88 Gauges and meters .... 93 Multi-information display ..97 Energy monitor/ consumption screen..101 RAV4-HV_OM_OM42B03U_(U)
Page 88: Instrument Cluster Warning Lights
2. Instrument cluster Warning lights and indicators The warning lights and indicators on the instrument cluster and center panel inform the driver of the status of the vehicle’s vari- ous systems. For the purpose of explanation, the following illustration dis- plays all warning lights and indicators illuminated.
Page 89 2. Instrument cluster Warning lights Warning lights inform the driver of malfunctions in the indicated vehi- cle’s systems. 1, 2 Brake system warning PCS warning light light (→P. 547) (→P. 548) (U.S.A.) (if equipped) Brake system warning Slip indicator (→P. 549) light (→P.
Page 90 There may be a malfunction in a system if the lights do not come on, or turn off. Have the vehicle inspected by your Toyota dealer. : The light flashes to indicate a malfunction.
Page 91 2. Instrument cluster Indicators The indicators inform the driver of the operating state of the vehicle’s various systems. Turn signal indicator VSC OFF indicator (→P. 211) (→P. 310) Headlight indicator “READY” indicator (→P. 213) (→P. 198) (U.S.A.) 1, 3 Tail light indicator PCS warning light (→P.
Page 92 Have the vehicle inspected by your Toyota dealer immediately if this occurs.
Page 93: Gauges And Meters
2. Instrument cluster Gauges and meters The units used on the meter and display may differ depending on the tar- get region. Hybrid System Indicator Displays hybrid system power output or regeneration level (→P. 95) Outside temperature display →P. 95 Shift position and shift range Displays the selected shift position or selected shift range (→P.
Page 94 2. Instrument cluster Changing the odometer and trip meter display Switches the items of the odome- ter and trip meter display by pressing the “TRIP” switch. When the trip meter is displayed, pressing and holding the “TRIP” switch will reset the trip meter. Instrument panel light control The brightness of the instrument panel lights can be adjusted by turn- ing the dial.
Page 95 • When the outside temperature has changed suddenly (at the entrance/ exit of a garage, tunnel, etc.) ● When “--” is displayed, the system may be malfunctioning. Take your vehicle to your Toyota dealer. ● The temperature range that can be displayed is from -40°F (-40°C) to 122°F (50°C).
Page 96 2. Instrument cluster WARNING The information display at low temperatures ■ Allow the interior of the vehicle to warm up before using the liquid crystal information display. At extremely low temperatures, the information display monitor may respond slowly, and display changes may be delayed. For example, there is a lag between the driver’s shifting and the new gear number appearing on the display.
Page 97: Multi-Information Display
2. Instrument cluster Multi-information display Display contents The multi-information display presents the driver with a variety of vehi- cle data. ● Menu icons Displays the following informa- tion when an icon is selected. (→P. 98) Some of the information may be displayed automatically depending on the situation.
Page 98 2. Instrument cluster Operating the meter control switches The multi-information display is operated using the meter control switches. Enter/Set Select an item/change pages Return to the previous screen Drive information Items displayed can be switched by pressing of the meter control switches to select and pressing ■...
Page 99 2. Instrument cluster ■ LDA (Lane Departure Alert with steering control) vehicle sway warning (if equipped) →P. 255 ■ Display off A blank screen is displayed : The function can be reset by pressing and holding the of the meter control switches when the reset item is displayed.
Page 100 2. Instrument cluster System check display ■ After turning the power switch to ON mode, opening image is displayed while system operation is checked. When the system check is complete, the nor- mal screen will return. Suspension of the settings display ■...
Page 101: Energy Monitor/Consumption Screen
2. Instrument cluster Energy monitor/consumption screen You can view the status of your vehicle on the multi-information display and the audio system screen (if equipped). Multi-information display Entune Audio screen/Entune Audio Plus screen/Entune Pre- mium Audio with Navigation screen. Meter control switches Energy monitor ...
Page 102 2. Instrument cluster Audio system screen Multi-information display When the vehicle is powered by the electric motor (traction motor) When the vehicle is powered by both the gasoline engine and the electric motor (traction motor) When the vehicle is powered by the gasoline engine RAV4-HV_OM_OM42B03U_(U)
Page 103 2. Instrument cluster Audio system screen Multi-information display When the vehicle is charging the hybrid battery (traction battery) When there is no energy flow Hybrid battery (traction battery) status Full Full These images are examples only, and may vary slightly from actual condi- tions.
Page 104 2. Instrument cluster Fuel consumption  Vehicles with Entune Audio Press the “CAR” button. If the “Energy Monitor” screen is displayed, select “Trip Information” or “Past Record” on the screen.  Vehicles with Entune Audio Plus or Entune Premium Audio with Navigation Press the “APPS”...
Page 105 2. Instrument cluster ■ Past record If the “Past Record” screen does not appear, select “Past Record”. Reset the past record data Best recorded fuel consump- tion Average fuel consumption (if equipped) Previous fuel consumption record Current fuel consumption Update the past record data “Energy Monitor”...
Page 106 2. Instrument cluster RAV4-HV_OM_OM42B03U_(U)
Page 107: Operation Of Each Component
Operation of each component 3-1. Key information Keys ........108 3-2. Opening, closing and locking the doors Side doors......113 Back door......119 Smart key system ..... 136 3-3. Adjusting the seats Front seats ......144 Rear seats......146 Driving position memory ... 149 Head restraints....
Page 108: 3-1. Key Information
3-1. Key information Keys The keys The following keys are provided with the vehicle. Electronic keys • Operating the smart key system (→P. 136) • Operating the wireless remote control function Mechanical keys Key number plate Wireless remote control Locks all the doors (→P. 113) Unlocks all the doors (→P.
Page 109 ■ If you lose your mechanical keys New genuine mechanical keys can be made by your Toyota dealer using the other mechanical key and the key number stamped on your key number plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
Page 110 3-1. Key information ■ Certification for wireless remote control  For vehicles sold in the U.S.A. RAV4-HV_OM_OM42B03U_(U)
Page 111 3-1. Key information  For vehicles sold in Canada RAV4-HV_OM_OM42B03U_(U)
Page 112 Toyota dealer. When an electronic key is lost ■ If the electronic key remains lost, the risk of vehicle theft increases signifi- cantly. Visit your Toyota dealer immediately with all remaining electronic keys that was provided with your vehicle. RAV4-HV_OM_OM42B03U_(U)
Page 113: Side Doors
3-2. Opening, closing and locking the doors Side doors Unlocking and locking the doors from the outside ◆ Smart key system Carry the electronic key to enable this function. Grip the driver’s door handle to unlock the door. Grip the front passenger’s door han- dle to unlock all the doors.
Page 114 3-2. Opening, closing and locking the doors ■ Operation signals A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: once; Unlocked: twice) ■ Security feature If a door is not opened within approximately 60 seconds after the vehicle is unlocked, the security feature automatically locks the vehicle again.
Page 115 3-2. Opening, closing and locking the doors Unlocking and locking the doors from the inside ◆ Door lock switch Locks all the doors Unlocks all the doors ◆ Inside lock buttons Locks the door Unlocks the door The front doors can be opened by pulling the inside handle even if the lock buttons are in the lock position.
Page 116 3-2. Opening, closing and locking the doors Rear door child-protector lock The door cannot be opened from inside the vehicle when the lock is set. Unlock Lock These locks can be set to prevent children from opening the rear doors. Push down on each rear door switch to lock both rear doors.
Page 117 3-2. Opening, closing and locking the doors ■ Switching the door unlock function It is possible to set which doors the entry function unlocks using the wireless remote control. Turn the power switch off. When the indicator light on the key surface is not on, press and hold for approximately 5 seconds while pressing and holding The setting changes each time an operation is performed, as shown below.
Page 118 3-2. Opening, closing and locking the doors WARNING To prevent an accident ■ Observe the following precautions while driving the vehicle. Failure to do so may result in a door opening and an occupant throwing out of the vehicle, resulting in death or serious injury. Ensure that all doors are properly closed and locked.
Page 119: Back Door
3-2. Opening, closing and locking the doors Back door The back door can be locked/unlocked and opened/closed by the following procedures. Locking and unlocking the back door ◆ Smart key system Carry the electronic key to enable this function. Press the button to unlock all the doors.
Page 120 3-2. Opening, closing and locking the doors Opening the back door from outside the vehicle ◆ Back door opener  Vehicles without power back door Raise the back door while pressing up the back door opener switch.  Vehicles with power back door When back...
Page 121 3-2. Opening, closing and locking the doors ◆ Touchless sensor (vehicles with touchless power back door) The touchless power back door enables automatic opening and closing of the power back door by putting your foot near the lower center part of the rear bumper and moving it away from the rear bumper.
Page 122 3-2. Opening, closing and locking the doors Power back door switch (vehicles with power back door) Pressing the switch closes the back door automatically. buzzer sounds.) Pressing the switch while the back door is opening/closing stops the operation. Pressing the switch again will reverse the operation.
Page 123 3-2. Opening, closing and locking the doors Canceling the power back door system (vehicles with power back door) The power back door system can be disabled by operating the multi- information display. Press of the meter control switches and select the multi-information display.
Page 124 3-2. Opening, closing and locking the doors Adjusting the open position of the back door (vehicles with power back door) The open position of the power back door can be adjusted. ■ Using the multi-information display Press of the meter control switches and select on the multi-information display.
Page 125 3-2. Opening, closing and locking the doors  Vehicles without power back door After loosening the screw, move the cover. Push the lever for the back door motor.  Vehicles with power back door After loosening the screw, move the cover.
Page 126 3-2. Opening, closing and locking the doors ■ Back door operation ● A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: once; Unlocked: twice) ● Power back door (if equipped): A buzzer sounds and the emergency flash- ers flash twice to indicate that the back door is opening/closing.
Page 127 3-2. Opening, closing and locking the doors ■ Back door closer (vehicles with power back door) In the event that the back door is left slightly open, the back door closer will automatically close it to the fully closed position. ■...
Page 128 3-2. Opening, closing and locking the doors ■ Situations in which the touchless sensor does not operate properly (vehicles with touchless power back door) If the touchless sensor does not operate in the following situations, use the back door opener switch or power back door switch or wireless remote con- trol to open the power back door.
Page 129 3-2. Opening, closing and locking the doors WARNING Observe the following precautions. Failure to do so may result in death or serious injury. Before driving ■ Make sure that the back door is fully closed. If the back door is not fully ●...
Page 130 When installing an accessory part to the back door, using a genu- ine Toyota part is recommended. RAV4-HV_OM_OM42B03U_(U)
Page 131 3-2. Opening, closing and locking the doors WARNING Back door closer (vehicles with power back door) ■ In the event that the back door is left ● slightly open, the back door closer will automatically close it to the fully closed position.
Page 132 When installing an accessory part to the back door, ask your Toyota dealer for details. RAV4-HV_OM_OM42B03U_(U)
Page 133 Do not touch the damper stay rod with ● gloves or other fabric items. Do not attach any accessories other ● than genuine Toyota parts to the back Damper stays door. Do not place your hand on the damper stay or apply lateral forces to it. ●...
Page 134 Do not attach heavy accessories to the ● back door. When attaching, ask your Spindles Toyota dealer for details. Do not place your hand on the spindle or apply lateral forces to it. ● To prevent back door closer malfunction (vehicles with power back ■...
Page 135 If it does not operate, have the vehicle inspected by your Toyota dealer. Do not apply coatings that have a rain clearing (hydrophilic) effect, or other ●...
Page 136: Smart Key System
3-2. Opening, closing and locking the doors Smart key system The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. The driver should always carry the electronic key. ● Locks and unlocks the side doors (→P. 113) ●...
Page 137 3-2. Opening, closing and locking the doors ■ Alarms and warning indicators A combination of exterior and interior alarms as well as warning messages shown on the multi-information display are used to prevent theft of the vehicle and accidents resulting from erroneous operation. Take appropriate mea- sures in response to any warning message on the multi-information display.
Page 138 3-2. Opening, closing and locking the doors ■ Electronic Key Battery-Saving Function When battery-saving mode is set, battery depletion is minimized by stopping the electronic key from receiving radio waves. Press twice while pressing and holding . Confirm that the electronic key indicator flashes 4 times.
Page 139 3-2. Opening, closing and locking the doors ■ Note for the entry function ● Even when the electronic key is within the effective range (detection areas), the system may not operate properly in the following cases: • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.
Page 140 To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2 m) of the vehicle. ● The smart key system can be deactivated in advance. Ask your Toyota dealer for details. ■ To operate the system properly Make sure to carry the electronic key when operating the system.
Page 141 3-2. Opening, closing and locking the doors ■ Electronic key battery depletion ● The standard battery life is 1 to 2 years. ● If the battery becomes low, an alarm will sound in the cabin when the hybrid system stops. (→P. 574) ●...
Page 142 3-2. Opening, closing and locking the doors  For vehicles sold in Canada RAV4-HV_OM_OM42B03U_(U)
Page 143 (→P. 136) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of the emitted radio waves.
Page 144: 3-3. Adjusting The Seats
3-3. Adjusting the seats Front seats Adjustment procedure  Manual seat Seat position adjustment lever Seatback angle adjustment lever Vertical height adjustment lever (driver’s side only)  Power seat (driver’s side only) Seat position adjustment switch Seatback angle adjustment switch Seat cushion (front) angle adjustment switch Vertical height adjustment switch Lumbar support adjustment switch...
Page 145 3-3. Adjusting the seats WARNING When adjusting the seat position ■ Take care when adjusting the seat position to ensure that other passen- ● gers are not injured by the moving seat. Do not put your hands under the seat or near the moving parts to avoid ●...
Page 146: Rear Seats
3-3. Adjusting the seats Rear seats Adjustment procedure Pull up the lever. Then lean back to the desired angle and release the lever. When a person sits in the rear center position, align all seatbacks at the same angle. RAV4-HV_OM_OM42B03U_(U)
Page 147 3-3. Adjusting the seats Folding down the rear seatbacks ■ Before folding down the rear seatbacks Stow the rear center seat belt. (→P. 32) Stow the rear seat belt buck- les. Lower the head restraint to the lowest position. (→P. 151) ■...
Page 148 3-3. Adjusting the seats WARNING When folding the rear seatbacks down ■ Observe the following precautions. Failure to do so may result in death or serious injury. Do not fold the seatbacks down while driving. ● Stop the vehicle on level ground, set the parking brake and shift the shift ●...
Page 149: Driving Position Memory
3-3. Adjusting the seats ∗ Driving position memory This feature automatically adjusts the driver’s seat to suit your preferences. Driving position memory Your preferred driving position (the position of the driver’s seat) can be recorded and recalled by pressing a button. Two different driving positions can be recorded into memory.
Page 150 3-3. Adjusting the seats Recall procedure ■ Check that the shift lever is in P. Turn the power switch to ON mode. Press one of the buttons for the driving position you want to recall until the buzzer sounds. To stop the position recall operation part-way through ■...
Page 151: Head Restraints
3-3. Adjusting the seats Head restraints Head restraints are provided for all seats. Front seats Pull the head restraint up. Down Push the head restraint down while pressing the lock release button. Lock release button Rear seats Pull the head restraints up. Down Push the head restraint down while pressing the lock release button.
Page 152 3-3. Adjusting the seats ■ Removing the head restraints  Front seats Pull the head restraint up while pressing the lock release button. Lock release button  Rear seats Pull the head restraint up while pressing the lock release button. Lock release button ■...
Page 153 3-3. Adjusting the seats Adjusting the height of the head restraints ■ Make sure that the head restraints are adjusted so that the center of the head restraint is closest to the top of your ears. Adjusting the rear center seat head restraint ■...
Page 154: Steering Wheel
3-4. Adjusting the steering wheel and mirrors Steering wheel Adjustment procedure Hold the steering wheel and press the lever down. Adjust to the ideal position by moving the steering wheel hori- zontally and vertically. After adjustment, pull the lever up to secure the steering wheel.
Page 155 3-4. Adjusting the steering wheel and mirrors WARNING Caution while driving ■ Do not adjust the steering wheel while driving. Doing so may cause the driver to mishandle the vehicle and an accident, resulting in death or serious injury. After adjusting the steering wheel ■...
Page 156: Inside Rear View Mirror
3-4. Adjusting the steering wheel and mirrors Inside rear view mirror The rear view mirror’s position can be adjusted to enable suffi- cient confirmation of the rear view. Adjusting the height of rear view mirror The height of the rear view mirror can be adjusted to suit your driving posture.
Page 157 3-4. Adjusting the steering wheel and mirrors Auto anti-glare inside rear view mirror  Responding to the level of brightness of the headlights of vehicles behind, the reflected light is automatically reduced. Changing automatic anti-glare function mode On/off When the automatic anti-glare function is in ON mode, the indica- tor illuminates.
Page 158: Outside Rear View Mirrors
3-4. Adjusting the steering wheel and mirrors Outside rear view mirrors Adjustment procedure To select a mirror to adjust, press the switch. Left Right To adjust the mirror, press the switch. Right Down Left Folding the mirrors Push the mirror back in the direc- tion of the vehicle’s rear.
Page 159 3-4. Adjusting the steering wheel and mirrors Blind Spot Mirrors (if equipped) The Blind Spot Mirrors increase the view of surrounding area to assist the driver when checking surrounding area before chang- ing lanes. Blind Spot Mirror field of view (range of the solid line) Main mirror field of view (range of the dotted line)
Page 160 3-4. Adjusting the steering wheel and mirrors WARNING Important points while driving ■ Observe the following precautions while driving. Failure to do so may result in loss of control of the vehicle and cause an accident, resulting in death or serious injury. Do not adjust the mirrors while driving.
Page 161: Power Windows
3-5. Opening, closing the windows and moon roof Power windows Opening and closing procedures The power windows can be opened and closed using the switches. Operating the switch moves the windows as follows: Closing One-touch closing (driver’s win- dow only) Opening One-touch opening...
Page 162 1 second or more. If you release the switch while the window is moving, start again from the beginning. If the window reverses and can not be closed or completely open, have the vehicle inspected by your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 163 3-5. Opening, closing the windows and moon roof WARNING Observe the following precautions. Failure to do so may result in death or serious injury. Closing the windows ■ The driver is responsible for all the power window operations, including the ●...
Page 164: Moon Roof
3-5. Opening, closing the windows and moon roof ∗ Moon roof Use the overhead switches to open and close the moon roof and tilt it up and down. Opening and closing Opens the moon roof The moon roof stops slightly before the fully open position to reduce wind noise.
Page 165 3-5. Opening, closing the windows and moon roof ■ The moon roof can be operated when The power switch is in ON mode. ■ Operating the moon roof after turning the hybrid system off The moon roof can be operated for approximately 45 seconds after the power switch is turned to ACCESSORY mode or turned off.
Page 166 3-5. Opening, closing the windows and moon roof WARNING Observe the following precautions. Failure to do so may cause death or serious injury. Opening the moon roof ■ Do not allow any passengers to put their hands or heads outside the vehi- ●...
Page 167: Driving
Cargo and luggage ... 178 4-5. Using the driving support Vehicle load limits ..... 182 systems Trailer towing..... 183 Toyota Safety Sense P ..233 Dinghy towing ....197 PCS (Pre-Collision 4-2. Driving procedures System)......240 Power (ignition) switch ..198 LDA (Lane Departure Alert EV drive mode ....
Page 168: 4-1. Before Driving
4-1. Before driving Driving the vehicle The following procedures should be observed to ensure safe driving: Starting the hybrid system →P. 198 Driving With the brake pedal depressed, shift the shift lever to D. (→P. 205) Release the parking brake. (→P. 212) Gradually release the brake pedal and gently depress the accelera- tor pedal to accelerate the vehicle.
Page 169 When the accelerator pedal is released ● When the brake pedal is depressed while sport mode is selected ■ Breaking in your new Toyota To extend the life of the vehicle, observing the following precautions is recom- mended: ● For the first 200 miles (300 km): Avoid sudden stops.
Page 170 Your vehicle has a drum-in-disc type parking brake system. This type of brake system needs bedding-down of the brake shoes periodically or whenever the parking brake shoes and/or drum are replaced. Have your Toyota dealer per- form the bedding down operation.
Page 171 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. When driving the vehicle ■ During normal driving, do not turn off the hybrid system. Turning the hybrid ● system off while driving will not cause loss of steering or braking control, however, power assist to the steering will be lost.
Page 172 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. When driving on slippery road surfaces ■ Sudden braking, acceleration and steering may cause tire slippage and ● reduce your ability to control the vehicle. Sudden acceleration, engine braking due to shifting, or changes in engine ●...
Page 173 If you hear a squealing or scraping noise (brake pad wear limit indica- ■ tors) Have the brake pads checked and replaced by your Toyota dealer as soon as possible. The rotor damage may result if the pads are not replaced when needed.
Page 174 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. When the vehicle is parked ■ Do not leave glasses, cigarette lighters, spray cans, or soft drink cans in ● the vehicle when it is in the sun. Doing so may result in the following: •...
Page 175 4-1. Before driving WARNING Observe the following precautions. Failure to do so may result in death or serious injury. When taking a nap in the vehicle ■ Always turn the hybrid system off. Otherwise, if you accidentally move the shift lever or depress the accelerator pedal, this could cause an accident or fire due to hybrid system overheating.
Page 176 4-1. Before driving NOTICE When driving the vehicle ■ Do not depress the accelerator and brake pedals at the same time during ● driving, as this may restrain driving torque. Do not use the accelerator pedal or depress the accelerator and brake ●...
Page 177 Engine damage caused by water immersion ● In the event that you drive on a flooded road and the vehicle is flooded, be sure to have your Toyota dealer check the following: Brake function ● Changes in quantity and quality of oil and fluid used for the engine, hybrid ●...
Page 178: Cargo And Luggage
Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle. (→P. 182) For vehicles with SE grade: Toyota does not recommend towing a trailer with your vehicle. Your vehicle is not designed for trailer towing. RAV4-HV_OM_OM42B03U_(U)
Page 179 4-1. Before driving Calculation formula for your vehicle Cargo capacity Total load capacity (vehicle capacity weight) (→P. 606) When 2 people with the combined weight of A lb. (kg) are riding in your vehicle, which has a total load capacity (vehicle capacity weight) of B lb.
Page 180 4-1. Before driving WARNING Things that must not be carried in the luggage compartment ■ The following things may cause a fire if loaded in the luggage compart- ment: Receptacles containing gasoline ● Aerosol cans ● Storage precautions ■ Observe the following precautions. Failure to do so may prevent the pedals from being depressed properly, may block the driver’s vision, or may result in items hitting the driver or passengers, possibly causing an accident.
Page 181 4-1. Before driving WARNING Capacity and distribution ■ Do not exceed the maximum axle weight rating or the total vehicle ● weight rating. Even if the total load of occupant’s weight and the cargo load is less ● than the total load capacity, do not apply the load unevenly. Improper loading may cause deterioration of steering or braking control which may cause death or serious injury.
Page 182: Vehicle Load Limits
4-1. Before driving Vehicle load limits Vehicle load limits include total load capacity, seating capacity, TWR (Trailer Weight Rating) and cargo capacity. ◆ Total load capacity (vehicle capacity weight): →P. 606 Total load capacity means the combined weight of occupants, cargo and luggage.
Page 183: Trailer Towing
To tow a trailer safely, use extreme care and drive the vehicle in accordance with your trailer’s characteristics and operating conditions. Toyota warranties do not apply to damage or malfunction caused by towing a trailer for commercial purposes. Contact your Toyota dealer for further information about additional requirements such as a towing kit, etc.
Page 184 4-1. Before driving Towing related terms ■ GCWR (Gross Combination Weight Rating) The maximum allowable gross combination weight. The gross combination weight is the sum of the total vehicle weight (including the occupants, cargo and any optional equipment installed on the vehicle) and the weight of the trailer being towed (including the cargo in the trailer).
Page 185 4-1. Before driving ■ GAWR (Gross Axle Weight Rating) The maximum allowable gross Front GAWR axle weight. The gross axle weight is the load placed on each axle (front and rear). Rear GAWR ■ TWR (Trailer Weight Rating) The maximum allowable gross (With brakes) trailer weight.
Page 186 4-1. Before driving ■ Unbraked TWR (Unbraked Trailer Weight Rating) The trailer weight rating for tow- (Without brakes) ing a trailer without a trailer ser- vice brake system. ■ Tongue Weight The load placed on the trailer hitch ball. (→P. 188) RAV4-HV_OM_OM42B03U_(U)
Page 187 4-1. Before driving Weight limits ● The gross trailer weight must never exceed 1750 lb. (795 kg). ● The gross combination weight must never exceed 6710 lb. (3045 kg). ● The gross vehicle weight must never exceed the GVWR indi- cated on the Certification Label.
Page 188 4-1. Before driving Trailer Tongue Weight ● A recommended tongue weight varies in accordance with the types of trailers or towing as described below. ● To ensure the recommended values shown below, the trailer must be loaded by referring to the following instructions. •...
Page 189 Toyota hitch/bracket for your vehicle. For details, contact your Toyota dealer. ● If you wish to install a trailer hitch, contact your Toyota dealer. ● Use only a hitch that conforms to the gross trailer weight require- ment of your vehicle.
Page 190 ● Speed limits for towing a trailer vary by state or province. Do not exceed the posted towing speed limit. ● Toyota recommends that the vehicle-trailer speed limit is 65 mph (104 km/h) on a flat, straight, dry road. Do not exceed this limit, the posted towing speed limit or the speed limit for your trailer as set forth in your trailer owner’s manual, whichever is lowest.
Page 191 4-1. Before driving ● As stopping distance is increased when towing a trailer, vehicle-to vehicle distance should be increased. For each 10 mph (16 km/h) of speed, allow at least one vehicle and trailer length. ● Avoid sudden braking as you may skid, resulting in the trailer jack- knifing and a loss of vehicle control.
Page 192 4-1. Before driving ● Due to the added load of the trailer, your vehicle’s engine may over- heat on hot days (at temperatures over 85°F [30°C]) when driving up a long or steep grade. If the engine coolant temperature gauge indicates overheating, immediately turn off the air conditioning (if in use), pull your vehicle off the road and stop in a safe spot.
Page 193 4-1. Before driving ■ Matching trailer ball height to trailer coupler height No matter which class of tow hitch applies, for a more safe trailer hookup, the trailer ball setup must be the proper height for the coupler on the trailer. Coupler Trailer ball ■...
Page 194 Break-in schedule If your vehicle is new or equipped with any new power train components (such as an engine, transmission, differential or wheel bearing), Toyota rec- ommends that you do not tow a trailer until the vehicle has been driven for over 500 miles (800 km).
Page 195 4-1. Before driving WARNING Trailer towing precautions ■ To tow a trailer safely, use extreme care and drive the vehicle in accordance with the trailer’s characteristics and operating conditions. Failure to do so could cause an accident resulting in death or serious injury. Vehicle stability and braking performance are affected by trailer stability, brake setting and performance, and the hitch.
Page 196 NOTICE When installing a trailer hitch ■ Use only the position recommended by your Toyota dealer. Do not install the trailer hitch on the bumper; this may cause body damage. Do not directly splice trailer lights ■...
Page 197: Dinghy Towing
4-1. Before driving Dinghy towing Your vehicle is not designed to be dinghy towed (with 4 wheels on the ground) behind a motor home. NOTICE To avoid serious damage to your vehicle ■ Do not tow your vehicle with 4 wheels on the ground.
Page 198: 4-2. Driving Procedures
4-2. Driving procedures Power (ignition) switch Performing the following operations when carrying the elec- tronic key on your person starts the hybrid system or changes power switch modes. Starting the hybrid system Check that the parking brake is set. Check that the shift lever is in P. Firmly depress the brake pedal.
Page 199 4-2. Driving procedures Stopping the hybrid system Stop the vehicle completely. Set the parking brake (→P. 212), and shift the shift lever to P. Press the power switch. Release the brake pedal and check that the display on the instru- ment cluster is off.
Page 200 If the hybrid system does not start ● The immobilizer system may not have been deactivated. (→P. 84) Contact your Toyota dealer. ● Check that the shift lever is securely set in P. The hybrid system may not start if the shift lever is displaced out of P. A message will be displayed on the multi-information display.
Page 201 If the “READY” indicator does not come on In the event that the “READY” indicator does not come on even after perform- ing the proper procedures for starting the vehicle, contact your Toyota dealer. ■ If the hybrid system is malfunctioning →P.
Page 202 When starting the hybrid system ■ If the hybrid system becomes difficult to start, have your vehicle checked by your Toyota dealer immediately. Symptoms indicating a malfunction with the power switch ■ If the power switch seems to be operating somewhat differently than usual, such as the switch sticking slightly, there may be a malfunction.
Page 203: Ev Drive Mode
4-2. Driving procedures EV drive mode In EV drive mode, electric power is supplied by the hybrid bat- tery (traction battery), and only the electric motor (traction motor) is used to drive the vehicle. This mode allows you to drive in residential areas late at night, or in indoor parking lots etc.
Page 204 4-2. Driving procedures Switching to EV drive mode when the gasoline engine is cold ■ If the hybrid system is started while the gasoline engine is cold, the gasoline engine will start automatically after a short period of time in order to warm up. In this case, you will become unable to switch to EV drive mode.
Page 205: Hybrid Transmission
4-2. Driving procedures Hybrid transmission Shifting the shift lever While the power switch is in ON mode, move the shift lever with the brake pedal depressed. When shifting the shift lever between P and D, make sure that the vehicle is completely stopped. Shift position purpose Shift position Purpose/function...
Page 206 4-2. Driving procedures Selecting the driving mode The following modes can be selected to suit driving conditions. ■ Eco drive mode Use Eco drive mode to help achieve low fuel consumption during trips that involve frequent accelerating. Press the “ECO MODE” button to select Eco drive mode.
Page 207 4-2. Driving procedures Selecting shift ranges in the S position To enter S mode, shift the shift lever to S. Shift ranges can be selected by operating the shift lever allowing you to drive in the shift range of your choosing. Upshifting Downshifting The selected shift range, from S1...
Page 208 4-2. Driving procedures ■ Downshifting restrictions warning buzzer To help ensure safety and driving performance, downshifting operation may sometimes be restricted. In some circumstances, downshifting may not be possible even when the shift lever is operated. (A buzzer will sound twice.) ■...
Page 209 If the shift lever cannot be shifted with your foot on the brake pedal, there may be a problem with the shift lock system. Have the vehicle inspected by your Toyota dealer immediately. The following steps may be used as an emergency measure to ensure that the shift lever can be shifted.
Page 210 4-2. Driving procedures WARNING When driving on slippery road surfaces ■ Be careful of downshifting and sudden acceleration, as this could result in the vehicle skidding to the side or spinning. To prevent an accident when releasing the shift lock ■...
Page 211: Turn Signal Lever
4-2. Driving procedures Turn signal lever Operating instructions Right turn Lane change to the right (move the lever partway and release The right hand signals will flash 3 times. Lane change to the left (move the lever partway and release The left hand signals will flash 3 times.
Page 212: Parking Brake
4-2. Driving procedures Parking brake Sets the parking brake Fully pull the parking brake while depressing the brake pedal. U.S.A. Canada Releases the parking brake Slightly raise the lever and lower it completely while pressing the but- ton. Parking the vehicle ■...
Page 213: Headlight Switch
4-3. Operating the lights and wipers Headlight switch The headlights can be operated manually or automatically. Operating instructions Turning the end of the lever turns on the lights as follows:  Type A The side marker, parking, tail, license plate, and instrument panel lights...
Page 214 4-3. Operating the lights and wipers  Type B The side marker, parking, tail, license plate, and instrument panel lights turn on. The headlights and all lights listed above turn on. The daytime running lights turn on. (→P. 215)  Type C The side marker, parking, tail, license plate, and...
Page 215 4-3. Operating the lights and wipers Turning on the high beam headlights With the headlights on, push the lever away from you to turn on the high beams. Pull the lever toward you to the center position to turn the high beams off.
Page 216 4-3. Operating the lights and wipers Headlight control sensor (if equipped) ■ The sensor may not function properly if an object is placed on the sensor, or anything that blocks the sensor is affixed to the windshield. Doing so interferes with the sensor detecting the level of ambient light and may cause the automatic headlight sys- tem to malfunction.
Page 217: Automatic High Beam
4-3. Operating the lights and wipers ∗ Automatic High Beam The Automatic High Beam uses an in-vehicle camera sensor to assess the brightness of streetlights, the lights of vehicles ahead etc., and automatically turns the high beam on or off as necessary.
Page 218 4-3. Operating the lights and wipers Turning the high beam on/off manually ■ Switching to low beam Pull the lever to the original position. The Automatic High Beam indi- cator will turn off. Push the lever away from you to activate the Automatic High...
Page 219 4-3. Operating the lights and wipers ■ Camera sensor detection information ● The high beam may not be automatically turned off in the following situa- tions: • When oncoming vehicles suddenly appear from a curve • When the vehicle is cut in front of by another vehicle •...
Page 220 4-3. Operating the lights and wipers ● In the situations shown below, the system may not be able to accurately detect surrounding brightness levels. This may cause the low beams to remain on or the high beams to cause problems for pedestrians, vehicles ahead or other parties.
Page 221 Automatic High Beam (headlights) may turn on even the vehicle is stopped. ■ If a warning message of the Automatic High Beam is displayed It may indicate a malfunction in the system. Contact your Toyota dealer. ■ Customization The Automatic High Beam can be turned off.
Page 222: Fog Light Switch
4-3. Operating the lights and wipers Fog light switch The fog lights secure excellent visibility in difficult driving con- ditions, such as in rain and fog. (U.S.A.) (Canada) Turns the fog lights off Turns the fog lights on ■ Fog lights can be used when The headlights are on in low beam.
Page 223: Windshield Wipers And Washer
4-3. Operating the lights and wipers Windshield wipers and washer Operating the wiper lever The wiper operation is selected by moving the lever as follows.  Intermittent windshield wipers For the U.S.A.: Intermittent operation Low speed operation High speed operation Temporary operation For Canada: Intermittent operation...
Page 224 4-3. Operating the lights and wipers Washer/wiper dual operation The wipers will automatically oper- ate a couple of times after the washer squirts. Rain-sensing windshield wipers  Rain-sensing operation Low speed operation High speed operation Temporary operation When “AUTO” is selected, the wip- ers will operate automatically when the sensor detects falling rain.
Page 225 4-3. Operating the lights and wipers Washer/wiper dual operation The wipers will automatically oper- ate a couple of times after the washer squirts. ■ The windshield wipers and washer can be operated when The power switch is in ON mode. ■...
Page 226 Do not operate the switch continually as the washer fluid pump may over- heat. When a nozzle becomes blocked ■ In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged. To prevent 12-volt battery discharge ■...
Page 227: Rear Window Wiper And Washer
4-3. Operating the lights and wipers Rear window wiper and washer Turning the end of the lever turns on the rear window wiper, and push- ing the lever away from you turns on the rear window wiper and washer.  For the U.S.A.
Page 228 4-3. Operating the lights and wipers  For Canada Intermittent operation Normal operation Washer/wiper dual operation RAV4-HV_OM_OM42B03U_(U)
Page 229 4-3. Operating the lights and wipers The rear window wiper and washer can be operated when ■ The power switch is in ON mode. If no washer fluid sprays ■ Check that the washer nozzle is not blocked if there is washer fluid in the washer fluid reservoir.
Page 230: Refueling Opening The Fuel Tank Cap
4-4. Refueling Opening the fuel tank cap Perform the following steps to open the fuel tank cap: Before refueling the vehicle ● Close all the doors and windows, and turn the power switch off. ● Confirm the type of fuel. ■...
Page 231 4-4. Refueling WARNING When refueling the vehicle ■ Observe the following precautions while refueling the vehicle. Failure to do so may result in death or serious injury. After exiting the vehicle and before opening the fuel door, touch an ● unpainted metal surface to discharge any static electricity.
Page 232 WARNING When replacing the fuel tank cap ■ Do not use anything but a genuine Toyota fuel tank cap designed for your vehicle. Doing so may cause a fire or other incident which may result in death or serious injury.
Page 233: Using The Driving Support
Toyota Safety Sense P ■ The Toyota Safety Sense P is designed to operate under the assumption that the driver will drive safely, and is designed to help reduce the impact to the occupants and the vehicle in the case of a collision or assist the driver in normal driving conditions.
Page 234 Toyota will not disclose the recorded data to a third party except: • With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased •...
Page 235 4-5. Using the driving support systems Sensors Two types of sensors, located behind the front grille and windshield, detect information necessary to operate the drive assist systems. Radar sensor Camera sensor RAV4-HV_OM_OM42B03U_(U)
Page 236 Do not subject the radar sensor or surrounding area to a strong impact. ● If the radar sensor, front grille, or front bumper has been subjected to a strong impact, have the vehicle inspected by your Toyota dealer. Do not disassemble the radar sensor. ●...
Page 237 ● Replace the windshield if it is damaged or cracked. ● If the windshield needs to be replaced, contact your Toyota dealer. Do not get the camera sensor wet. ● Do not allow bright lights to shine into the camera sensor.
Page 238 Do not attach any accessories that may obstruct the camera sensor to the ● hood, front grille or front bumper. Contact your Toyota dealer for details. If a surfboard or other long object is to be mounted on the roof, make sure ●...
Page 239 4-5. Using the driving support systems RAV4-HV_OM_OM42B03U_(U)
Page 240: Pcs (Pre-Collision System)
4-5. Using the driving support systems ∗ PCS (Pre-Collision System) The pre-collision system uses a radar sensor and camera sen- sor to detect vehicles and pedestrians in front of your vehicle. When the system determines that the possibility of a frontal col- lision with a vehicle or pedestrian is high, a warning operates to urge the driver to take evasive action and the potential brake pressure is increased to help the driver avoid the collision.
Page 241 4-5. Using the driving support systems ◆ Pre-collision warning When the system determines that the possibility of a frontal collision is high, a buzzer will sound and a warning message will be displayed on the multi- information display to urge the driver to take evasive action.
Page 242 4-5. Using the driving support systems WARNING Limitations of the pre-collision system ■ The driver is solely responsible for safe driving. Always drive safely, taking ● care to observe your surroundings. Do not use the pre-collision system instead of normal braking operations under any circumstances.
Page 243 4-5. Using the driving support systems WARNING Pre-Collision braking ■ When the pre-collision braking function is operating, a large amount of ● braking force will be applied. If the vehicle is stopped by the operation of the pre-collision braking func- ●...
Page 244 4-5. Using the driving support systems WARNING When to disable the pre-collision system ■ In the following situations, disable the system, as it may not operate prop- erly, possibly leading to an accident resulting in death or serious injury: When the vehicle is being towed ●...
Page 245 4-5. Using the driving support systems Changing settings of the pre-collision system ■ Enabling/disabling the pre-collision system Press of the meter control switches and select on the multi-information display. Press of the meter control switches and select and then press Select and then press Each time...
Page 246 4-5. Using the driving support systems ■ Changing the pre-collision warning timing Press of the meter control switches and select on the multi-information display. Press of the meter control switches and select and then press Select “Sensitivity” and then press Each time is pressed, the operation timing of the warning will be changed.
Page 247 4-5. Using the driving support systems ■ Operational conditions Availability of the pedestrian detection function and pre-collision braking func- tion depend on the region in which the vehicle was sold. (For specific coun- tries/areas: →P. 240) Read the following for details: ...
Page 248 4-5. Using the driving support systems  Region B (The pedestrian detection function is not available) The pre-collision system is enabled and the system determines that the pos- sibility of a frontal collision with a vehicle is high. Each function is operational at the following speeds: ●...
Page 249 4-5. Using the driving support systems ■ Cancelation of the pre-collision braking If either of the following occur while the pre-collision braking function is oper- ating, it will be canceled: ● The accelerator pedal is depressed strongly. ● The steering wheel is turned sharply or abruptly. ■...
Page 250 4-5. Using the driving support systems • When rapidly closing on a vehicle ahead • If the front of the vehicle is raised or lowered, such as when the road sur- face is uneven or undulating • When approaching objects on the roadside, such as guardrails, utility poles, trees, or walls •...
Page 251 4-5. Using the driving support systems • When rapidly closing on an electric toll gate barrier, parking area barrier, or other barrier that opens and closes • When using an automatic car wash • When driving through under objects that may contact the vehicle, such as thick grass, tree branches, or a banner •...
Page 252 4-5. Using the driving support systems • If a vehicle ahead has extremely high ground clearance • If a vehicle ahead is irregularly shaped, such as a tractor or side car • If the sun or other light is shining directly on a vehicle ahead •...
Page 253 4-5. Using the driving support systems • If a wiper blade is blocking the camera sensor • The vehicle is wobbling. • The vehicle is being driven at extremely high speeds. • When driving on a hill • If the radar sensor or camera sensor is misaligned ●...
Page 254 ● If the PCS warning light continues to flash or the warning message does not disappear, the system may be malfunctioning. Have the vehicle inspected by your Toyota dealer immediately. ■ If VSC is disabled ●...
Page 255: Lda (Lane Departure Alert With Steering Control)
4-5. Using the driving support systems LDA (Lane Departure Alert with steering ∗ control) Summary of functions When driving on highways and freeways with white (yellow) lines, this function alerts the driver when the vehicle might depart from its lane and provides assistance by operating the steering wheel to keep the vehicle in its lane.
Page 256 4-5. Using the driving support systems ◆ Steering control function When the system determines that the vehicle might depart from its lane, the system pro- vides assistance as necessary by operating the steering wheel in small amounts for a short period of time to keep the vehi- cle in its lane.
Page 257 4-5. Using the driving support systems WARNING Before using LDA system ■ Do not rely solely upon the LDA system. The LDA system does not auto- matically drive the vehicle or reduce the amount of attention that must be paid to the area in front of the vehicle. The driver must always assume full responsibility for driving safely by paying careful attention to the surround- ing conditions and operating the steering wheel to correct the path of the vehicle.
Page 258 Do not install or place anything on the hood or grille. Also, do not install a ● grille guard (bull bars, kangaroo bar, etc.). If your windshield needs repairs, contact your Toyota dealer. ● Turning LDA system on Press the LDA switch to turn the LDA system on.
Page 259 4-5. Using the driving support systems Indications on multi-information display LDA indicator The illumination condition of the indicator informs the driver of the system operation status. Illuminated in white: LDA system is operating. Illuminated in green: Steering wheel assistance of the steering control function is operat- ing.
Page 260 4-5. Using the driving support systems ■ Operation conditions of each function ● Lane departure alert function This function operates when all of the following conditions are met. • LDA is turned on. • Vehicle speed is approximately 32 mph (50 km/h) or more. •...
Page 261 4-5. Using the driving support systems ■ Temporary cancellation of functions When operation conditions are no longer met, a function may be temporarily canceled. However, when the operation conditions are met again, operation of the function is automatically restored. (→P. 260) ■...
Page 262 4-5. Using the driving support systems ■ Conditions in which functions may not operate properly In the following situations, the camera sensor may not detect white (yellow) lines and various functions may not operate normally. ● There are shadows on the road that run parallel with, or cover, the white (yellow) lines.
Page 263 4-5. Using the driving support systems ■ Warning messages Warning messages are used to indicate a system malfunction or to inform the driver of the need for caution while driving. (→P. 557) ■ Customization The following settings can be changed. Function Setting details Lane departure alert function...
Page 264: Dynamic Radar Cruise Control
4-5. Using the driving support systems ∗ Dynamic radar cruise control Summary of functions In vehicle-to-vehicle distance control mode, the vehicle automatically accelerates and decelerates to match the speed changes of the pre- ceding vehicle even if the accelerator pedal is not depressed. In con- stant speed control mode, the vehicle runs at a fixed speed.
Page 265 4-5. Using the driving support systems WARNING Before using dynamic radar cruise control ■ Driving safely is the sole responsibility of the driver. Do not rely solely on the system, and drive safely by always paying careful attention to your sur- roundings.
Page 266 4-5. Using the driving support systems WARNING Situations unsuitable for dynamic radar cruise control ■ Do not use dynamic radar cruise control in any of the following situations. Doing so may result in inappropriate speed control and could cause an acci- dent resulting in death or serious injury.
Page 267 4-5. Using the driving support systems Driving in vehicle-to-vehicle distance control mode This mode employs a radar sensor to detect the presence of vehicles up to approximately 328ft. (100m) ahead, determines the current vehi- cle-to-vehicle following distance, and operates to maintain a suitable following distance from the vehicle ahead.
Page 268 4-5. Using the driving support systems Setting the vehicle speed (vehicle-to-vehicle distance control mode) Press the “ON-OFF” button to activate the cruise control. Radar cruise control indicator will come on and a message will be displayed on the multi-information display. Press the button again to deacti- vate the cruise control.
Page 269 4-5. Using the driving support systems Adjusting the set speed To change the set speed, operate the lever until the desired set speed is displayed. Increases the speed Decreases the speed Fine adjustment: Momentarily move the lever in the desired direction.
Page 270 4-5. Using the driving support systems Changing the vehicle-to-vehicle distance (vehicle-to-vehicle dis- tance control mode) Pressing the button changes the Preceding vehicle-to-vehicle distance as fol- vehicle mark lows: Long Medium Short The vehicle-to-vehicle distance is set automatically to long mode when the power switch is turned to ON mode.
Page 271 4-5. Using the driving support systems Canceling and resuming the speed control Pulling the lever toward you cancels the speed control. The speed control is also canceled when brake pedal depressed. Pushing the lever up resumes the cruise control and returns vehicle speed to the set speed.
Page 272 4-5. Using the driving support systems Selecting constant speed control mode When constant speed control mode is selected, your vehicle will main- tain a set speed without controlling the vehicle-to-vehicle distance. Select this mode only when vehicle-to-vehicle distance control mode does not function correctly due to a dirty radar sensor, etc.
Page 273 ● Pre-collision braking is activated. If constant speed control mode is automatically canceled for any other rea- son, there may be a malfunction in the system. Contact your Toyota dealer. ■ Warning messages and buzzers for dynamic radar cruise control Warning messages and buzzers are used to indicate a system malfunction or to inform the driver of the need for caution while driving.
Page 274 4-5. Using the driving support systems ■ When the sensor may not be correctly detecting the vehicle ahead In the case of the following and depending on the conditions, operate the brake pedal when deceleration of the system is insufficient or operate the accelerator pedal when acceleration is required.
Page 275 4-5. Using the driving support systems ■ Conditions under which the vehicle-to-vehicle distance control mode may not function correctly In the case of the following conditions, operate the brake pedal (or accelera- tor pedal, depending on the situation) as necessary. As the sensor may not be able to correctly detect vehicles ahead, the system may not operate properly.
Page 276: Cruise Control
4-5. Using the driving support systems ∗ Cruise control Summary of functions Use the cruise control to maintain a set speed without depressing the accelerator pedal. Indicators Set speed Cruise control switch Setting the vehicle speed Press the “ON-OFF” button to activate the cruise control.
Page 277 4-5. Using the driving support systems Adjusting the set speed To change the set speed, operate the lever until the desired set speed is obtained. Increases the speed Decreases the speed Fine adjustment: Momentarily move the lever in the desired direc- tion.
Page 278 If the cruise control speed cannot be set or if the cruise control cancels imme- diately after being activated, there may be a malfunction in the cruise control system. Have the vehicle inspected by your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 279 4-5. Using the driving support systems WARNING To avoid operating the cruise control by mistake ■ Switch the cruise control off using the “ON-OFF” button when not in use. Situations unsuitable for cruise control ■ Do not use cruise control in any of the following situations. Doing so may result in loss of control and could cause an accident resulting in death or serious injury.
Page 280: Intuitive Parking Assist
4-5. Using the driving support systems ∗ Intuitive parking assist The distance from your vehicle to nearby obstacles when paral- lel parking or maneuvering into a garage is measured by the sensors and communicated via the multi-information display, the audio system screen and a buzzer.
Page 281 Audio system screen (vehicles with navigation system, Entune Audio Plus or Entune Audio) Intuitive parking assist dis- play When the rear view monitor Toyota parking assist monitor or panoramic view monitor not displayed. A graphic is automatically dis- played when an obstacle is detected.
Page 282 4-5. Using the driving support systems Sensor detection display, obstacle distance ■ Distance display Sensors that detect an obstacle will illuminate continuously or blink. Approximate distance to obstacle Insert Display Front corner sensor/ Rear corner sensor/ display front center sensor rear center sensor Front center sensor: Rear center sensor:...
Page 283 4-5. Using the driving support systems ■ Buzzer operation and distance to an obstacle A buzzer sounds when the sensors are operating. ● The buzzer sounds faster as the vehicle approaches an obstacle. When the vehicle comes within the following distance of the obstacle, the buzzer sounds continuously.
Page 284  Vehicles with an Entune Audio Press the “SETUP” button. Select “Vehicle” on the screen. Select “TOYOTA Park Assist Settings” on the screen. Select the desired item.  Vehicles with an Entune Audio Plus or Entune Premium Audio with Navigation Press the “APPS”...
Page 285 • The area directly under the bumpers is not detected. • If obstacles draw too close to the sensor. • A non-genuine Toyota suspension (lowered suspension etc.) is installed. • People may not be detected if they are wearing certain types of clothing.
Page 286 4-5. Using the driving support systems The shape of the obstacle may prevent the sensor from detecting it. Pay ● particular attention to the following obstacles: • Wires, fences, ropes, etc. • Cotton, snow and other materials that absorb sound waves •...
Page 287 When using intuitive parking assist ■ In the following situations, the system may not function correctly due to a sensor malfunction etc. Have the vehicle checked by your Toyota dealer. The intuitive parking assist operation display flashes, and a beep sounds ●...
Page 288: Rear View Monitor System
4-5. Using the driving support systems ∗ Rear view monitor system The rear view monitor system assists the driver by displaying an image of the view behind the vehicle and fixation guide lines while backing up, for example while parking. The screen illustrations used in this text are intended as examples, and may differ from the image that is actually displayed on the screen.
Page 289 4-5. Using the driving support systems Using the rear view monitor system ■ Screen description The rear view monitor system screen will be displayed if the shift lever is shifted to R while the power switch is in ON mode. Vehicle width guide lines The line indicates a guide path when the vehicle is being backed straight The displayed width is wider than the actual vehicle width.
Page 290 4-5. Using the driving support systems Rear view monitor system precautions ■ Area displayed on screen The rear view monitor system displays an image of the view from the bumper of the rear area of the vehicle. The image on the rear view monitor system adjusted: refer to P.
Page 291 4-5. Using the driving support systems ■ Rear view monitor system camera The camera for the rear view monitor system located above the license plate. ● Using the camera If dirt or foreign matter (such as water droplets, snow, mud etc.) is adhering to the camera, it cannot transmit a clear image.
Page 292 4-5. Using the driving support systems ● When the ground behind the vehicle slopes up sharply The distance guide lines will appear to be closer to the vehicle than the actual dis- tance. Because this, objects will appear to be far- ther away than they actually are.
Page 293 4-5. Using the driving support systems ● When any part of the vehicle sags When any part of the vehicle sags due to the number of passengers or the distribu- tion of the load, there is a margin of error between the fixation guide lines on the screen and the actual dis- A margin of error...
Page 294 4-5. Using the driving support systems ● Distance guide lines Visually check the surround- ings and the area behind the vehicle. On the screen, it appears that a truck is park- ing at point . However, in reality if you back up to point , you will hit the truck.
Page 295 If you notice any of the following symptoms, refer to the likely cause and the solution, and re-check. If the symptom is not resolved by the solution, have the vehicle inspected by your Toyota dealer. Likely cause Solution  The image is difficult to see •...
Page 296 4-5. Using the driving support systems WARNING When using the rear view monitor system ■ The rear view monitor system is a supplemental device intended to assist the driver when backing up. When backing up, be sure to check visually behind and all around the vehicle before proceeding.
Page 297 Doing so may result in the camera malfunc- tioning. Do not expose the camera to strong impact as this could cause a malfunc- ● tion. If this happens, have the vehicle inspected by your Toyota dealer as soon as possible. RAV4-HV_OM_OM42B03U_(U)
Page 298: (Blind Spot Monitor)
4-5. Using the driving support systems ∗ BSM (Blind Spot Monitor) Summary of the Blind Spot Monitor The Blind Spot Monitor is a system that has 2 functions; ● The Blind Spot Monitor function Assists the driver in making the decision when changing lanes ●...
Page 299 4-5. Using the driving support systems Outside rear view mirror indicators Blind Spot Monitor function: When a vehicle is detected in the blind spot, the outside rear view mirror indicator comes on while the turn signal lever is not operated. If the turn signal lever is operated toward the detected side, the outside rear view mirror indicator flashes.
Page 300 4-5. Using the driving support systems ■ Certification for the Blind Spot Monitor system  For vehicles sold in the U.S.A.  For vehicles sold in Canada RAV4-HV_OM_OM42B03U_(U)
Page 301 Do not attach accessories or stickers to the sensor or surrounding area on ● the bumper. Do not modify the sensor or surrounding area on the bumper. ● Do not paint the rear bumper any color other than an official Toyota color. ● RAV4-HV_OM_OM42B03U_(U)
Page 302: The Blind Spot Monitor Function
4-5. Using the driving support systems The Blind Spot Monitor function The Blind Spot Monitor function uses radar sensors to detect vehicles that are traveling in an adjacent lane in the area that is not reflected in the outside rear view mirror (the blind spot), and advises the driver of the vehicles existence via the outside rear view mirror indicator.
Page 303 4-5. Using the driving support systems WARNING Cautions regarding the use of the system ■ The driver is solely responsible for safe driving. Always drive safely, taking care to observe your surroundings. The Blind Spot Monitor function is a supplementary function which alerts the driver that a vehicle is present in the blind spot.
Page 304 4-5. Using the driving support systems ■ Conditions under which the Blind Spot Monitor function may not func- tion correctly ● The Blind Spot Monitor function may not detect vehicles correctly in the fol- lowing conditions: • During bad weather such as heavy rain, fog, snow, etc. •...
Page 305: The Rear Cross Traffic Alert Function
4-5. Using the driving support systems The Rear Cross Traffic Alert function The Rear Cross Traffic Alert functions when your vehicle is in reverse. It can detect other vehicles approaching from the right or left rear of the vehicle. It uses radar sensors to alert the driver of the other vehi- cle’s existence through flashing the outside rear view mirror indicators and sounding a buzzer.
Page 306 4-5. Using the driving support systems The Rear Cross Traffic Alert function detection areas The areas that vehicles can be detected in are outlined below. To give the driver a more consistent time to react, the buzzer can alert for faster vehicles from farther away. Example: Approximate Approaching vehicle...
Page 307 4-5. Using the driving support systems ■ Conditions under which the Rear Cross Traffic Alert function will not detect a vehicle The Rear Cross Traffic Alert function is not designed to detect the following types of vehicles and/or objects. ● Small motorcycles, bicycles, pedestrians, etc.
Page 308: Driving Assist Systems
4-5. Using the driving support systems Driving assist systems To help enhance driving safety and performance, the following systems operate automatically in response to various driving situations. Be aware, however, that these systems are supple- mentary and should not be relied upon too heavily when operat- ing the vehicle.
Page 309 4-5. Using the driving support systems ◆ E-Four (Electronic On-Demand AWD system) Automatically switches from front wheel drive to four-wheel drive (AWD) according to the driving conditions, helping to ensure reliable handling and stability. Examples of conditions where the system will switch to AWD are when cornering, going uphill, starting off or accelerating, and when the road surface is slippery due to snow, rain, etc.
Page 310 ■ When the message is displayed on the multi-information display show- ing that TRAC has been disabled even if the VSC OFF switch has not been pressed TRAC and hill-start assist control cannot be operated. Contact your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 311 4-5. Using the driving support systems ■ Sounds and vibrations caused by the ABS, brake assist, VSC, Trailer Sway Control, TRAC and the hill-start assist control systems Any of the following conditions may occur when the above systems are oper- ating.
Page 312 4-5. Using the driving support systems Automatic system cancelation of hill-start assist control ■ The hill-start assist control will turn off in any of the following situations: The shift lever is moved to P or N. ● The accelerator pedal is depressed. ●...
Page 313 The ABS, TRAC, VSC and Trailer Sway Control systems will not function correctly if different tires are installed on the vehicle. Contact your Toyota dealer for further information when replacing tires or wheels. Handling of tires and the suspension ■...
Page 314: 4-6. Driving Tips
4-6. Driving tips Hybrid vehicle driving tips For economical and ecological driving, pay attention to the fol- lowing points: ◆ Using Eco drive mode When using Eco drive mode, the torque corresponding to the accel- erator pedal depression amount can be generated more smoothly than it is in normal conditions.
Page 315 4-6. Driving tips ◆ When braking Make sure to operate the brakes gently and in a timely manner. A greater amount of electrical energy can be regenerated when slow- ing down. ◆ Delays Repeated acceleration and deceleration, as well as long waits at traffic lights, will lead to bad fuel economy.
Page 316 4-6. Driving tips ◆ Luggage Carrying heavy luggage will lead to poor fuel economy. Avoid carry- ing unnecessary luggage. Installing a large roof rack will also cause poor fuel economy. ◆ Warming up before driving Since the gasoline engine starts up and cuts out automatically when cold, warming up the engine is unnecessary.
Page 317: Winter Driving Tips
4-6. Driving tips Winter driving tips Carry out the necessary preparations and inspections before driving the vehicle in winter. Always drive the vehicle in a man- ner appropriate to the prevailing weather conditions. Preparation for winter ● Use fluids that are appropriate to the prevailing outside tempera- tures.
Page 318 If the shift lever can be shifted from P, there may be a problem with the shift lock system. Have the vehicle inspected by your Toyota dealer immediately. Selecting tire chains Use the correct tire chain size when mounting the tire chains.
Page 319 4-6. Driving tips Tire chain installation ■ Observe the following precautions when installing and removing chains: Install and remove tire chains in a safe location. ● Install tire chains on the front tires only. Do not install tire chains on the rear ●...
Page 320 Repairing or replacing snow tires (vehicles with the tire pressure warn- ■ ing system) Request repairs or replacement of snow tires from Toyota dealers or legiti- mate tire retailers. This is because the removal and attachment of snow tires affects the opera- tion of the tire pressure warning valves and transmitters.
Page 321: Utility Vehicle Precautions
4-6. Driving tips Utility vehicle precautions This vehicle belongs to the utility vehicle class, which has higher ground clearance and narrower tread in relation to the height of its center of gravity to make it capable of performing in a wide variety of off-road applications. Utility vehicle feature ●...
Page 322 4-6. Driving tips Off-road driving When driving your vehicle off-road, please observe the following pre- cautions to ensure your driving enjoyment and to help prevent the clo- sure of areas to off-road vehicles: ● Drive your vehicle only in areas where off-road vehicles are permit- ted to travel.
Page 323 4-6. Driving tips WARNING Off-road driving precautions ■ Always observe the following precautions to minimize the risk of death, seri- ous injury or damage to your vehicle: Drive carefully when off the road. Do not take unnecessary risks by driving ●...
Page 324 4-6. Driving tips NOTICE To prevent the water damage ■ Take all necessary safety measures to ensure that water damage to the hybrid battery (traction battery), hybrid system or other components does not occur. Water entering the engine compartment may cause severe damage to the ●...
Page 325 4-6. Driving tips RAV4-HV_OM_OM42B03U_(U)
Page 326: Audio System
Audio system 5-1. Basic Operations Audio system types... 328 Audio system ....329 Steering wheel audio switches ......333 AUX port/USB port.... 334 Basic audio operations..335 5-2. Setup Setup menu....... 337 General settings....338 Audio settings ....341 Display settings....342 Voice settings....
Page 327 Audio system ® 5-6. Using an external device 5-9. Bluetooth Phone ® iPod player operation ..358 Using a Bluetooth Phone ......383 USB memory device player operation ....363 Making a call ..... 385 Using the AUX port ... 368 Receiving a call....
Page 328: Basic Operations
5-1. Basic Operations Audio system types Entune Audio  →P. 329 Entune Audio Plus/Entune Premium Audio with Navigation  Owners of models equipped with a navigation system should refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”. WARNING Certification for the disc player ■...
Page 329: Audio System
5-1. Basic Operations ∗ Audio system Audio system functions Setup (→P. 337, 338, 342) ® Audio system and Bluetooth settings can be adjusted. Audio system (→P. 345, 349, 351, 358, 363, 368, 381) ® Radio, CD, iPod, USB, AUX and Bluetooth audio can be played.
Page 330 5-1. Basic Operations Audio system operation buttons Operations such as listening to audio, using the hands-free phone, confirming vehicle information and changing audio system settings are started by using the following buttons. “AUDIO” button Display the “Select Audio Source” screen or audio top screen. (→P.
Page 331 5-1. Basic Operations Touch screen gestures Operations are performed by touching the screen directly with your finger. Operation method Outline Main use Touch Changing and selecting Quickly touch various settings. release once. Drag Touch screen Scrolling the lists, using with your finger, and scroll bar in lists, etc.
Page 332 5-1. Basic Operations NOTICE To avoid damaging the touch screen ■ To prevent damaging the screen, lightly touch the screen buttons with your ● finger. Do not use objects other than your finger to touch the screen. ● Wipe off fingerprints using a glass cleaning cloth. Do not use chemical ●...
Page 333: Steering Wheel Audio Switches
5-1. Basic Operations Steering wheel audio switches Some audio features can be controlled using the switches on the steering wheel. Operation may differ depending on the type of audio system or navigation system. For details, refer to the manual provided with the audio system or navigation system.
Page 334: Aux Port/Usb Port
5-1. Basic Operations AUX port/USB port Connect an iPod, USB memory device or portable audio player to the AUX port/USB port as indicated below. Select “iPod”, “USB” or “AUX” on the audio source selection screen and the device can be operated via audio system. Connecting using the AUX port/USB port iPod ■...
Page 335: Basic Audio Operations
5-1. Basic Operations Basic audio operations Basic audio operations and functions common to each mode are explained in this section. Operating the audio system Press this knob to turn the audio system on and off, and turn it to adjust the volume. Press this button to eject a disc Insert a disc into the disc slot Press to pause or resume playing music.
Page 336 5-1. Basic Operations Random playback Select to change on/off. Repeat play Select to change on/off. Using cellular phones ■ Interference may be heard through the audio system’s speakers if a cellular phone is being used inside or close to the vehicle while the audio system is operating.
Page 337: Setup
5-2. Setup Setup menu You can adjust the audio system to your desired settings. Display “Setup” screen Press the “SETUP” button to display the “Setup” screen. Select to adjust the settings for operation sounds, screen ani- mation, etc. (→P. 338) Select to display the voice set- tings screen.
Page 338: General Settings
The animation effect for the screen can be set to on/off. Select to delete personal data (→P. 340) Select to update program versions. For details, contact your Toyota dealer. Select to display the software information. Notices related to third party software used in this product are enlisted. (This includes instructions for obtaining such software, where applicable.)
Page 339 5-2. Setup Clock The clock on the Entune Audio can be adjusted by the following pro- cedure. For vehicles with a navigation system or Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN- UAL”. Press the “SETUP” button and select “General” and then select “Clock”.
Page 340 5-2. Setup Deleting personal data Select “Delete Personal Data” on the “General Settings” screen. Select “Delete”. Check carefully beforehand, as data cannot be retrieved once deleted. A confirmation screen will be displayed. Select “Yes”. The following personal data will be deleted or changed to its default settings.
Page 341: Audio Settings
5-2. Setup Audio settings Settings are available for adjusting the radio operation, cover art, etc. Screen for audio settings Press the “SETUP” button. Select “Audio” on the “Setup” screen. Number of Radio Presets Select the number of radio preset stations. Display Cover Art on/off Automatic Sound Levelizer Automatic sound leveliser (ASL)
Page 342: Display Settings
5-2. Setup Display settings Settings are available for adjusting the contrast and brightness of the screen. Screen for display settings Press the “SETUP” button. Select “Display” on the “Setup” screen. Adjust the screen display Adjust the camera display Changes to day mode. : If equipped Day mode When the headlights are turned on, the screen dims.
Page 343 5-2. Setup Adjusting the screen brightness/contrast Select “General” or “Camera” on the “Display Settings” screen. Select the desired item. “-” “+” “Brightness” Darker Brighter “Contrast” Weaker Stronger RAV4-HV_OM_OM42B03U_(U)
Page 344: Voice Settings
5-2. Setup Voice settings This screen is used for setting the voice command guidance system. Adjust the voice guidance vol- ume setting. voice recognition prompts “High”, “Low” or “Off”. Set the train voice recognition. Set the voice prompt interrupt on/off. Set the voice recognition tuto- rial.
Page 345: Using The Audio System
5-3. Using the audio system Selecting the audio source Switching between audio sources such as radio and CD are explained in this section. Changing audio source Press the “AUDIO” button to display the audio source selection screen. If the audio source selection screen is not displayed, press the “AUDIO” button again.
Page 346: List Screen Operation
5-3. Using the audio system List screen operation When a list screen is displayed, use the appropriate buttons to scroll through the list. How to scroll : Select to scroll to the next or previous page. : If appears to the right of titles, the complete titles are too long for the display.
Page 347 5-3. Using the audio system Selecting, fast-forwarding and reversing tracks/files/songs ■ Selecting a track/file/song Press the “SEEK >” button or “< TRACK” button, or turn the “TUNE•SCROLL” knob to select the desired track/file/song number. To fast-forward or reverse, press and hold the “SEEK >” button or “<...
Page 348: Optimal Use Of The Audio System
5-3. Using the audio system Optimal use of the audio system On the “Sound Settings” screen, sound quality (Treble/Mid/ Bass), volume balance can be adjusted. How to adjust the sound settings and sound quality 1 2 3 Select “-” or “+” to adjust the treble, mid or bass to a level between -5 and 5.
Page 349: Using The Radio
5-4. Using the radio Radio operation Select “AM” or “FM” on the audio source selection screen to begin listening to the radio. Audio control screen Pressing the “AUDIO” button displays the audio control screen from any screens of the selected source. Audio source selection screen appears Preset stations...
Page 350 5-4. Using the radio Setting station presets Search for desired stations by turning the “TUNE•SCROLL” knob or pressing the “SEEK >” button or “< TRACK” button. Select “(add new)”. To change the preset station to a different one, select and hold the preset station.
Page 351: Cd Player Operation
5-5. Playing an audio CD and MP3/WMA/AAC discs CD player operation Insert disc or select “CD” on the audio source selection screen with a disc inserted to begin listening to a CD. Audio control screen Pressing the “AUDIO” button displays the audio control screen from any screens of the selected source.
Page 352: Cd Player And Disc Information
Error messages If the following error messages appear on the screen, refer to the table and take the appropriate measures. If the problem is not recti- fied, take the vehicle to your Toyota dealer. Message Cause/Correction procedures • The disc is dirty or damaged. Clean the disc.
Page 353 5-5. Playing an audio CD and MP3/WMA/AAC discs ■ MP3, WMA and AAC files MP3 (MPEG Audio LAYER3) is a standard audio compression for- mat. Files can be compressed to approximately 1/10 of their original size by using MP3 compression. WMA (Windows Media Audio) is a Microsoft audio compression for- mat.
Page 354 5-5. Playing an audio CD and MP3/WMA/AAC discs ● AAC file compatibility • Compatible standards MPEG4/AAC-LC • Compatible sampling frequencies 11.025/12/16/22.05/24/32/44.1/48 (kHz) • Compatible bit rates 16-320 (kbps) ● Compatible media Media that can be used for MP3, WMA and AAC playback are CD-Rs and CD-RWs.
Page 355 5-5. Playing an audio CD and MP3/WMA/AAC discs ● ID3, WMA and AAC tags ID3 tags can be added to MP3 files, making it possible to record the track title, artist name, etc. The system is compatible with ID3 Ver. 1.0, 1.1, and Ver. 2.2, 2.3 ID3 tags.
Page 356 5-5. Playing an audio CD and MP3/WMA/AAC discs ● Playback • To play MP3 files with steady sound quality, we recommend a fixed bit rate of at least 128 kbps and a sampling frequency of 44.1 kHz. • CD-R or CD-RW playback may not be possible in some instances, depending on the characteristics of the disc.
Page 357 5-5. Playing an audio CD and MP3/WMA/AAC discs NOTICE Discs and adapters that cannot be used ■ Do not use the following types of CDs. Also, do not use 3 in. (8 cm) CD adapters, DualDiscs or printable discs. Doing so may damage the CD player and/or the CD insert/eject function. Discs that have a diameter that is not 4.7 in.
Page 358: 5-6. Using An External Device
5-6. Using an external device iPod player operation Connecting an iPod enables you to enjoy music from the vehicle speakers. Select “iPod” on the audio source selection screen. When the iPod connected to the system includes iPod video, the system can only output the sound by selecting the browse screen.
Page 359 5-6. Using an external device Selecting a play mode Select “Browse” on the screen. Select the desired play mode by selecting the “Playlists”, “Artists”, “Albums”, “Songs”, “Podcasts”, “Audio books”, “Genres”, “Compos- ers” or “Videos” tab. Then select a song to begin using the selected play mode.
Page 360 5-6. Using an external device ■ About iPod ● “Made for iPod” and “Made for iPhone” mean that an electronic accessory has been designed to connect specifically to iPod or iPhone, respectively, and has been certified by the developer to meet Apple performance stan- dards.
Page 361 ■ Error messages If the following error messages appear on the screen, refer to the table and take the appropriate measures. If the problem is not rectified, take the vehicle to your Toyota dealer. Message Cause/Correction procedures “Connection error. Please consult your Owner’s Man-...
Page 362 5-6. Using an external device Compatible models ■ ® ® ® ® ® The following iPod , iPod nano , iPod classic , iPod touch and iPhone devices can be used with this system. Made for ● • iPod touch (5th generation) •...
Page 363: Usb Memory Device Player Operation
5-6. Using an external device USB memory device player operation Connecting a USB memory device enables you to enjoy music from the vehicle speakers. Touch “USB” on the audio source selection screen. Connecting a USB memory device →P. 334 Audio control screen Pressing the “AUDIO”...
Page 364 Error messages for USB memory If the following error messages appear on the screen, refer to the table and take the appropriate measures. If the problem is not rectified, take the vehicle to your Toyota dealer. Message Cause/Correction procedures “Connection error. Please consult your Owner’s Man-...
Page 365 5-6. Using an external device ■ USB memory ● Compatible devices USB memory device that can be used for MP3, WMA and AAC playback. ● Compatible device formats The following device format can be used: • USB communication format: USB2.0 HS (480Mbps) and FS (12 Mbps) •...
Page 366 5-6. Using an external device ● MP3 file compatibility • Compatible standards MP3 (MPEG1 AUDIO LAYERII, III, MPEG2 AUDIO LAYERII, III, MPEG2.5) • Compatible sampling frequencies MPEG1 AUDIO LAYERII, III: 32, 44.1, 48 (kHz) MPEG2 AUDIO LAYERII, III: 16, 22.05, 24 (kHz) •...
Page 367 5-6. Using an external device MP3, WMA and AAC playback ● • When a device containing MP3, WMA and AAC files is connected, all files in the USB memory device are checked. Once the file check is fin- ished, the first MP3, WMA and AAC file is played. To make the file check finish more quickly, we recommend that you do not include any files other than MP3, WMA and AAC files or create any unnecessary folders.
Page 368: Using The Aux Port
5-6. Using an external device Using the AUX port This port can be used to connect a portable audio device and lis- ten to it through the vehicle’s speakers. Connecting a portable audio player →P. 334 Audio control screen Press the “AUDIO” button to display the audio control screen, then select “AUX”.
Page 369: Connecting Bluetooth
® 5-7. Connecting Bluetooth Preparations to use wireless communication ® The following can be performed using Bluetooth wireless com- munication: ■ A portable audio player can be operated and listened to via audio system ■ Hands-free phone calls can be made via a cellular phone In order to use wireless communication, register and connect a ®...
Page 370 ® 5-7. Connecting Bluetooth Device registration/connection flow ® 1. Register the Bluetooth device to be used with audio sys- tem (→P. 372, 373, 374) ® 2. Connect the Bluetooth device to be used (→P. 376) To be used for audio To be used for hands-free phone ®...
Page 371 ® 5-7. Connecting Bluetooth Registering and connecting from the “Bluetooth* Setup” screen To display the screen shown below, press the “SETUP” button and select “Bluetooth ” on the “Setup” screen. Select to connect the device to be used with audio system. (→P.
Page 372: Registering A Bluetooth ® Audio Player For The First Time
® 5-7. Connecting Bluetooth ® Registering a Bluetooth audio player for the first time ® To use the Bluetooth Audio, it is necessary to register an audio player with the system. Once the player has been registered, it is possible to use the ®...
Page 373: Registering A Bluetooth ® Phone For The First Time
® 5-7. Connecting Bluetooth ® Registering a Bluetooth phone for the first time To use the hands-free system, it is necessary to register a ® Bluetooth phone with the system. Once the phone has been registered, it is possible to use the hands-free system.
Page 374: Registering A Bluetooth ® Device
® 5-7. Connecting Bluetooth ® Registering a Bluetooth device ® Bluetooth compatible phones (HFP) and portable audio players (AVP) can be registered simultaneously. You can register up to 5 ® Bluetooth devices. ® How to register a Bluetooth device Display the “Bluetooth* Setup” screen. (→P. 371) : Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Page 375 ® 5-7. Connecting Bluetooth Check that this screen is dis- played when registration is complete. Select “OK” when the connection status changes from “Connect- ing...” to “Connected”. If an error message is displayed, follow the guidance on the screen to try again.
Page 376: Connecting A Bluetooth ® Device
® 5-7. Connecting Bluetooth ® Connecting a Bluetooth device ® Up to 5 Bluetooth devices (Phones (HFP) and audio players (AVP)) can be registered. ® If more than 1 Bluetooth device has been registered, select which device to connect to. ®...
Page 377 ® 5-7. Connecting Bluetooth Auto connection To turn auto connection mode on, set “Bluetooth* Power” to on. (→P. 379) When you register a phone, auto connection will be activated. Always ® set it to this mode and leave the Bluetooth phone in a place where a connection can be established.
Page 378: Displaying A Bluetooth ® Device Details
® 5-7. Connecting Bluetooth ® Displaying a Bluetooth device details You can confirm and change the registered device details. ® Bluetooth device registration status Display the “Bluetooth* Setup” screen. (→P. 371) : Bluetooth is a registered trademark of Bluetooth SIG, Inc. Select the device.
Page 379: Detailed Bluetooth ® Settings
® 5-7. Connecting Bluetooth ® Detailed Bluetooth settings ® You can confirm and change the detailed Bluetooth settings. ® How to check and change detailed Bluetooth settings Display the “Bluetooth* Setup” screen. (→P. 371) Select “System Settings”. The following screen is displayed: Bluetooth Power on/off You can change Bluetooth...
Page 380 ® 5-7. Connecting Bluetooth Editing the Bluetooth* PIN ® You can change the PIN-code that is used to register your Bluetooth devices in the system. Select “Bluetooth* PIN”. Input a PIN-code, and select “OK”. : Bluetooth is a registered trademark of Bluetooth SIG, Inc. RAV4-HV_OM_OM42B03U_(U)
Page 381: Bluetooth ® Audio
® 5-8. Bluetooth Audio ® Listening to Bluetooth Audio ® The Bluetooth audio system enables the user to enjoy music played on a portable player from the vehicle speakers via wire- less communication. ® When a Bluetooth device cannot be connected, check the connec- tion status on the “Bluetooth* Audio”...
Page 382 ® 5-8. Bluetooth Audio ® Playing Bluetooth audio Select to Play/Pause. For details on “Bluetooth Audio” screen operation methods, refer to Basic Audio Operations. (→P. 335) For details on how to select a track or album, refer to selecting, fast- forwarding and reversing tracks/files/songs.
Page 383: Bluetooth ® Phone
® 5-9. Bluetooth Phone ® Using a Bluetooth Phone The hands-free system is a function that allows you to use your cellular phone without touching it. ® ® This system supports Bluetooth . Bluetooth is a wireless data system that allows the cellular phone to wirelessly connect to the hands-free system and make/receive calls.
Page 384 ® 5-9. Bluetooth Phone ■ Telephone switch (→P. 397) ■ Microphone The vehicle’s built in micro- phone is used when talking on the phone. The person you are speaking to can be heard from the front speakers. To use the hands-free system, must register your...
Page 385: Making A Call
® 5-9. Bluetooth Phone Making a call ® Once a Bluetooth phone is registered, you can make a call using the following procedure: Dialing Display the phone screen. (→P. 383) Select the “Dial Pad” tab and enter a phone number. To delete the input phone number, select For the first digit, you can enter “+”...
Page 386 ® 5-9. Bluetooth Phone ® ■ For PBAP compatible Bluetooth phones When “Automatic Contact/History Transfer” is set to off  Select the desired item. Select to transfer new con- tacts from a cellular phone, select “Always” and then enable “Automatic Con- tact/History Transfer”.
Page 387 ® 5-9. Bluetooth Phone Calling using favorites list You can make a call using numbers registered in the contact. Display the phone screen. (→P. 383) Select “Favorites” tab. Select the desired number to make a call. Dialing from call history You can make a call using the call history, which has the 3 functions below.
Page 388: Receiving A Call
® 5-9. Bluetooth Phone Receiving a call When a call is received, the following screen is displayed together with a sound. To answer the phone Press the switch on the steer- ing wheel or select To refuse a call Press the switch on the steering wheel or select To adjust the incoming call volume Turn the “PWR VOL”...
Page 389: Speaking On The Phone
® 5-9. Bluetooth Phone Speaking on the phone The following screen is displayed when speaking on the phone. To adjust the call volume Select “-” or “+”. You can also adjust the volume using the steering switches or the volume knob. To prevent the other party from hearing your voice Select “Mute”.
Page 390 ® 5-9. Bluetooth Phone ■ Release Tones ● A continuous tone signal is a character string that consists of numbers and the characters p or w. (e.g.056133w0123p#1∗) ● When the “p” pause tone is used, the tone data up until the next pause tone will be automatically sent after 2 seconds have elapsed.
Page 391 ® 5-9. Bluetooth Phone Call waiting When a call is interrupted by a third party while talking, an incoming call message will be displayed. To talk with the other party: • Press the switch on the steering wheel. • Select To refuse the call: •...
Page 392: Bluetooth ® Phone Message Function
® 5-9. Bluetooth Phone ® Bluetooth phone message function Received messages can be forwarded from the connected ® Bluetooth phone, enabling checking and replying using the audio system. ® Depending on the type of Bluetooth phone connected, received messages may not be transferred to the message inbox. If the phone does not support the message function, this func- tion cannot be used.
Page 393 ® 5-9. Bluetooth Phone ■ Receiving a message ● Depending on the cellular phone used for receiving messages, or its regis- tration status with the navigation system, some information may not be dis- played. ● The pop up screen is separately available for incoming e-mail and SMS/ MMS messages under the following conditions: E-mail: •...
Page 394 ® 5-9. Bluetooth Phone Checking the messages Display the “Message Inbox” screen. (→P. 392) Select the desired message from the list. Check that the message is displayed. E-mails: Select “Mark Unread” or “Mark Read” to mark mail unread or read on the message inbox screen.
Page 395 ® 5-9. Bluetooth Phone ■ Check the messages ® ● Depending on the type of Bluetooth phone being connected, it may be nec- essary to perform additional steps on the phone. ● ® Messages are displayed in the appropriate connected Bluetooth phone’s registered mail address folder.
Page 396 ® 5-9. Bluetooth Phone Calling the message sender Calls can be made to an e-mail/SMS/MMS message sender’s phone number. Display the “Message Inbox” screen. (→P. 392) Select the desired message. Select Check that the “Call” screen is displayed. ■ Calling from a number within a message Calls can be made to a number identified in a message’s text area.
Page 397: Using The Steering Wheel Switches
® 5-9. Bluetooth Phone Using the steering wheel switches The steering wheel switches can be used to operate a connected cellular phone. Operating a telephone using the steering wheel switches Volume switch • Increase/Decrease the vol- • Press and hold: Continuously increase/ decrease the volume...
Page 398: Bluetooth ® Phone Settings
® 5-9. Bluetooth Phone ® Bluetooth phone settings You can adjust the hands-free system to your desired settings. “Phone/Message Settings” screen To display the screen shown below, press the “SETUP” button, and select “Phone” on the “Setup” screen. Set the phone connection (→P.
Page 399 ® 5-9. Bluetooth Phone Sound setting Display the “Phone/Message Settings” screen. (→P. 398) Select “Sound Settings” on the “Phone/Message Settings” screen. Set the desired ringtone. Adjust the ringtone volume. Adjust the message readout volume. Set the desired incoming SMS/MMS tone. Adjust the incoming SMS/ MMS tone volume.
Page 400: 5-10. Phonebook
5-10. Phonebook Contact/Call History Settings ® The contact can be transferred from a Bluetooth phone to the system. The contact also can be added, edited and deleted. The call history can be deleted and contact and favorites can be changed. “Contact/Call History Settings”...
Page 401 5-10. Phonebook Update contacts from phone Operation methods differ between PBAP compatible and PBAP ® incompatible but OPP compatible Bluetooth phones. If your cellular phone is neither PBAP nor OPP compatible, the con- tacts cannot be transferred. ® ■ For PBAP compatible Bluetooth Phones Select “Update Contacts from Phone”.
Page 402 5-10. Phonebook ® ■ For PBAP incompatible but OPP compatible Bluetooth Phones Select “Update Contacts from Phone”. ® Transfer the contact data to the system using a Bluetooth phone. This operation may be unnecessary depending on the type of cellular phone.
Page 403 5-10. Phonebook Registering a new contact to the contact list New contact data can be registered. Up to 4 numbers per person can ® be registered. For PBAP compatible Bluetooth phones, this function is available when “Automatic Contact/History Transfer” is set to off. (→P.
Page 404 5-10. Phonebook Editing the contact data ® For PBAP compatible Bluetooth phones, this function is available when “Automatic Contact/History Transfer” is set to off. (→P. 400) Select “Edit Contact”. Select the desired contact. Select corresponding to the desired name or number. ...
Page 405 5-10. Phonebook Deleting the contact data ® For PBAP compatible Bluetooth phones, this function is available when “Automatic Contact/History Transfer” is set to off. (→P. 400) Select “Delete Contacts”. Select the desired contact and select “Delete”. Select “Yes” when the confirmation screen appears. ■...
Page 406 5-10. Phonebook  When 15 contacts have already been registered to the favorites list When 15 contacts have already been registered to the favorites list, a registered contact needs to be replaced. Select “Yes” when the confirmation screen appears to replace a contact.
Page 407 5-10. Phonebook ■ Deleting the contacts in the favorites list Select “Remove Favorite”. Select the desired contacts and select “Remove”. Select “Yes” when the confirmation screen appears. Check that a confirmation screen is displayed when the opera- tion is complete. ...
Page 408 5-10. Phonebook Message Settings Display the “Phone/Message Settings” screen. (→P. 398) Select “Messaging Settings”. Select the desired item to be set. automatic message transfer on/off. automatic message readout on/off. Set the SMS/MMS notifica- tion popup on/off. Set the e-mail notification popup on/off.
Page 409 5-10. Phonebook ■ Displaying the “Messaging Settings” screen in a different way Display the phone screen. (→P. 383) Select Select “Settings”. Select “Message Settings”. Phone Display Settings Display the “Phone/Message Settings” screen. (→P. 398) Select “Phone Display Settings”. Select the desired item to be set. Change the incoming call display.
Page 410: Bluetooth ® What To Do If
→ For a list of specific devices which operation has been confirmed on this system, check with your Toyota dealer or the following web- site: http://www.toyota.com/entune/ The Bluetooth version of the connected cellular phone may be older than the specified version.
Page 411 ® 5-11. Bluetooth  When registering/connecting a cellular phone A cellular phone cannot be registered. An incorrect passcode was entered on the cellular phone. → Enter the correct passcode on the cellular phone. The registration operation has not been completed on the cellular phone side.
Page 412 → For a list of specific devices which operation has been confirmed on this system, check with your Toyota dealer or the following web- site: http://www.toyota.com/entune/ Automatic contact transfer function on this system is set to off.
Page 413 ® 5-11. Bluetooth  In other situations ® The Bluetooth connection status is displayed at the top of the screen each time the power switch is turned to ON mode. Connection confirmation display on this system is set to on. →...
Page 414: Bluetooth
® 5-11. Bluetooth ® Bluetooth ® ■ When using the Bluetooth audio system ● In the following conditions, the system may not function. • If the portable audio player is turned off • If the portable audio player is not connected •...
Page 415 ® 5-11. Bluetooth ■ ® Bluetooth antenna The antenna is built into the display. If the portable audio player is behind the seat or in the glove box or console box, or is touching or covered by metal objects, the connection status may deteriorate.
Page 416 ® 5-11. Bluetooth ■ Compatible models ® The Bluetooth audio system supports portable audio players with the follow- ing specifications ● ® Bluetooth specifications: Ver. 2.0, or higher (Recommended: Ver. 3.0+EDR or higher) ● Profiles: • A2DP (Advanced Audio Distribution Profile) Ver. 1.0, or higher (Recommended: Ver.
Page 417 ® 5-11. Bluetooth ■ Reconnecting the portable audio player If the portable audio player is disconnected due to poor reception when the power switch is in ON mode, the system automatically reconnects the porta- ble audio player. If you have switched off the portable audio player yourself, follow the instruc- tions below to reconnect: ●...
Page 418 ® 5-11. Bluetooth RAV4-HV_OM_OM42B03U_(U)
Page 419 ® 5-11. Bluetooth WARNING While driving ■ Do not operate the portable audio player, cellular phone or connect a device ® to the Bluetooth system. Caution regarding interference with electronic devices ■ ® Your audio unit is fitted with Bluetooth antennas.
Page 420: System
5-12. Other function Voice command system The voice command system enables the hands-free system to be operated using voice commands. Using the voice command system Press the talk switch. Select to train voice recogni- tion. Select to start the voice rec- ognition tutorial.
Page 421 5-12. Other function ■ Microphone →P. 384 ■ When using the microphone ● It is unnecessary to speak directly into the microphone when giving a com- mand. ● When “Voice Prompt Interrupt” is set on, it is not necessary to wait for the confirmation beep before speaking a command.
Page 422 5-12. Other function Command list Some recognizable voice commands and their actions are shown below as examples.  Basic Command Action Prompts voice guidance to offer examples of com- “Help” mands or operation methods “Go Back” Returns to the previous screen ...
Page 423 5-12. Other function Mobile Assistant ® The Mobile Assistant feature will activate Apple’s Siri Eyes Free mode via the steering wheel switches. To operate the Mobile Assis- tant, a compatible cellular phone must be registered and connected to ® this system via Bluetooth .
Page 424 5-12. Other function ■ Notes about Mobile Assistant ● The available features and functions may vary based on the iOS version installed on the connected device. ● ® Some Siri features are limited in Eyes Free mode. If you attempt to use an ®...
Page 425: Interior Features
Interior features 6-1. Using the air conditioning 6-2. Using the interior lights system and defogger Interior lights list ....436 Automatic air conditioning • Interior lights ....437 system......426 • Personal lights ....437 Heated steering 6-3. Using the storage features wheel/seat heaters..
Page 426: Automatic Air Conditioning
6-1. Using the air conditioning system and defogger Automatic air conditioning system Air outlets and fan speed are automatically adjusted according to the temperature setting. Control panel ■ Adjusting the temperature setting Turn clockwise to increase the temperature and turn the knob counterclockwise to decrease the temperature.
Page 427 6-1. Using the air conditioning system and defogger ■ Adjusting the fan speed setting Press “∧”on to increase the fan speed and “∨” to decrease the fan speed. Press to turn the fan off. ■ Changing the airflow mode To change the air outlets, press “∧”or “∨”on The air outlets used are switched each time either side of the button is pressed.
Page 428 6-1. Using the air conditioning system and defogger Other functions ■ Switching between outside air and recirculated air modes Press The mode switches between outside air mode (the indicator is off) and recirculated air mode (the indicator is on) each time is pressed.
Page 429 6-1. Using the air conditioning system and defogger ■ Defogging the rear window and outside rear view mirrors Defoggers are used to defog the rear window and to remove rain- drops, dew and frost from the outside rear view mirrors. Press The defoggers will automatically turn off after a period of time.
Page 430 6-1. Using the air conditioning system and defogger Air outlets ■ Location of air outlets The air outlets and air volume changes according selected air flow mode. ■ Adjusting the position of and opening and closing the air out- lets ...
Page 431 6-1. Using the air conditioning system and defogger  Front side outlets Direct air flow to the left or right, up or down. Open the vent. Close the vent. ■ Operation of the air conditioning system in Eco drive mode In Eco drive mode, the air conditioning system is controlled as follows to pri- oritize fuel efficiency: ●...
Page 432 6-1. Using the air conditioning system and defogger ■ Outside/recirculated air mode ● When driving on dusty roads such as tunnels or in heavy traffic, set the out- side/recirculated air mode button to the recirculated air mode. This is effec- tive in preventing outside air from entering the vehicle interior.
Page 433 6-1. Using the air conditioning system and defogger Air conditioning filter ■ →P. 516 Customization ■ Settings (e.g. outside/recirculated air mode) can be changed. (Customizable features →P. 639) WARNING To prevent the windshield from fogging up ■ Do not use during cool air operation in extremely humid weather.
Page 434: Heated Steering Wheel/Seat Heaters
6-1. Using the air conditioning system and defogger ∗ ∗ Heated steering wheel /seat heaters Heated steering wheel and seat heaters heat the side grips of the steering wheel and seats, respectively. WARNING Care should be taken to prevent injury if anyone in the following categories ●...
Page 435: Heated Steering Wheel
6-1. Using the air conditioning system and defogger Heated steering wheel Turns the heated steering wheel on/off The indicator light comes on when the heated steering wheel is oper- ating. The heated steering wheel can be used when the power switch is in ON mode.
Page 436: 6-2. Using The Interior Lights
6-2. Using the interior lights Interior lights list Interior lights (→P. 437) Interior/personal lights (→P. 437) Instrument panel center illumination RAV4-HV_OM_OM42B03U_(U)
Page 437: Interior Lights
6-2. Using the interior lights Interior lights ■ Front Door position The interior lights come on when a door is opened. They turn off when the doors are closed. ■ Rear Door position The interior light comes on when a door is opened. It turns off when the doors are closed.
Page 438 6-2. Using the interior lights ● Illuminated entry system: The lights automatically turn on/off according to power switch mode, the presence of the electronic key, whether the doors are locked/unlocked, and whether the doors are opened/closed. ● If the interior lights remain on when the door is not fully closed and the inte- rior light main switch is in the door position, the interior lights will go off auto- matically after 20 minutes.
Page 439: Using The Storage Features
6-3. Using the storage features List of storage features Auxiliary box (→P. 442) Console box (→P. 440) Glove box (→P. 440) Cup holders (→P. 441) Bottle holders (→P. 442) Storage boxes (→P. 444) WARNING Do not leave glasses, lighters or spray cans in the storage spaces, as this ●...
Page 440: Glove Box
6-3. Using the storage features Glove box Pull up the lever to open the glove box. Console box Lift the lid while pulling up the knob to release the lock. Lower box Upper box Vehicles with slide function: When using the console box lid as an armrest, slide the console box lid forward as needed.
Page 441: Cup Holders
6-3. Using the storage features WARNING Do not adjust the position of the console box while the vehicle is moving. ● This may cause the driver to mishandle the vehicle and may lead to an accident that results in death or serious injury. Be careful not to get hands or feet pinched between the front console box ●...
Page 442: Bottle Holders
6-3. Using the storage features Bottle holders Front Rear   WARNING Do not place anything other than a bottle in the bottle holders. Other items may be thrown out of the holders in the event of an accident or sudden braking and cause injury.
Page 443: Luggage Compartment Features
6-3. Using the storage features Luggage compartment features Cargo hooks Raise the hooks to use. The cargo hooks are provided for securing loose items. WARNING To avoid injury, always return the cargo hooks to their stowed positions when not in use. Grocery bag hooks NOTICE Do not hang any object heavier than 8.8 lb.
Page 444 6-3. Using the storage features Storage boxes Open the deck board by pulling up the strap. Warning reflector etc. can be stowed. WARNING Do not drive with any of the deck boards opened. Items may fall out and cause injury. Luggage cover (if equipped) Installing the luggage cover ■...
Page 445 6-3. Using the storage features Pull out the luggage cover and hook it onto the anchors. ■ Removing the luggage cover Release the cover from the left and right anchors and allow it to retract. Compress the end of the lug- gage cover and lift the lug- gage cover up.
Page 446 6-3. Using the storage features Stowing the luggage cover (vehicles with the luggage cover ■ holders) Open the rear deck board and remove the side deck covers. Insert the right end of the lug- gage cover into the recess, then compress the left end of the luggage cover and insert it into the recess.
Page 447 6-3. Using the storage features Rear cargo net (If equipped) The fixed position of the poles can be changed to accommodate the size and type of luggage being stored. Also, the cargo net can be used to prevent luggage from spilling out by installing one of the poles at a lower level.
Page 448 6-3. Using the storage features ■ Installing to the upper level and changing the fixed position ● Installing the rear cargo net Except for vehicles with full-size spare tire: Take out the rear cargo net. Push the right or left end of the pole into the slide rail.
Page 449 6-3. Using the storage features Slide the pole to the desired fixed position, and push down. Move the pole so that its left and right ends line up and the pole is straight. After changing the position, check that both ends of the pole are firmly inserted into their fixed positions.
Page 450 6-3. Using the storage features ● Changing the fixed position of the pole Push one end of the pole into its fixed position to shorten the pole, and then remove the rear cargo net. Perform the steps in “Installing the rear cargo net”. (→P.
Page 451 6-3. Using the storage features WARNING Make sure to observe the following precautions. Failure to observe these precautions may result in death or serious injury. Do not allow children to climb or ride on the rear cargo net. ● Do not load any luggage into the rear cargo net that extends beyond the ●...
Page 452 6-3. Using the storage features Deck board (vehicles without full-size spare tire) When loading long luggage, the deck board can be laid flat over the space between the deck board and separator. Folding down the rear seatbacks. (→P. 147) Lift the nearest side of the deck board up and pull the deck board forward.
Page 453: Other Interior Features
6-4. Using the other interior features Other interior features Sun visors Forward position: Flip down. Side position: Flip down, unhook, and swing to the side. Side extender: Place in side position then slide backwards. Vanity mirrors Slide the cover to open. The light turns on when the cover is opened.
Page 454: Power Outlets
6-4. Using the other interior features Power outlets Please use a power supply for electronic goods that use less than 12 VDC/10 A (power consumption of 120 W). When using electronic goods, make sure that the power consumption of all the connected power outlets is less than 120 W. Open the lid.
Page 455: Armrest
6-4. Using the other interior features Armrest Fold down the armrest for use. NOTICE To prevent damage to the armrest, do not apply too much load on the arm- rest. Coat hooks The coat hooks are provided with the rear assist grips. WARNING Do not hang coat hangers or other hard or sharp objects on the hook.
Page 456: Assist Grips
6-4. Using the other interior features Assist grips An assist grip installed on the ceil- ing can be used to support your body while sitting on the seat. WARNING Do not use the assist grip when getting in or out of the vehicle or rising from your seat.
Page 457: Garage Door Opener
6-4. Using the other interior features ∗ Garage door opener The garage door opener can be programmed to operate garage doors, gates, entry doors, door locks, home lighting systems, security systems, and other devices. ® Programming the HomeLink ® The HomeLink wireless control system in your vehicle has 3 buttons which can be programmed to operate 3 different devices.
Page 458 6-4. Using the other interior features ® ■ Programming HomeLink ® Press and release the HomeLink button you want to program ® and check that the HomeLink indicator light flashes (orange). Perform within 60 seconds of , or the indicator light will stop flashing and programming will not be able to be completed.
Page 459 6-4. Using the other interior features ● Device with rolling code: If the indicator light flashes rapidly, your garage door opener motor (or other device) is equipped with a rolling code. Complete the programming process by ® firmly pressing and holding the programmed HomeLink but- ton for 2 seconds and then release the button.
Page 460 6-4. Using the other interior features Press and hold the desired ® HomeLink button (inside the vehicle) for 2 seconds and release Repeat this sequence (press/hold/ release) up to 3 times to complete programming. If the garage door opener motor ®...
Page 461 6-4. Using the other interior features ® ■ Reprogramming a single HomeLink button When the following procedure is performed, buttons which already have devices registered to them can be overwritten: ® With one hand, press and hold the desired HomeLink button.
Page 462 6-4. Using the other interior features ® Erasing the entire HomeLink memory (all three codes) Press and hold the 2 outside but- tons for 10 seconds until the ® HomeLink indicator light changes from continuously lit (orange) rapidly flashing (green). If you sell your vehicle, be sure to erase the programs stored in the ®...
Page 463 6-4. Using the other interior features When support is necessary ■ Visit on the web at www.homelink.com or call 1-800-355-3515. WARNING When programming a garage door or other remote control device ■ The garage door or other device may operate, so ensure people and objects are out of danger to prevent potential harm.
Page 464: Compass
6-4. Using the other interior features ∗ Compass The compass on the inside rear view mirror indicates the direc- tion in which the vehicle is heading. Operation To turn the compass on or off, press and hold the switch for 3 seconds.
Page 465 6-4. Using the other interior features Calibrating the compass The direction display deviates from the true direction determined by the earth’s magnetic field. The amount of deviation varies according to the geographic position of the vehicle. If you cross over a map boundary shown in illustration, the compass will deviate.
Page 466 6-4. Using the other interior features ■ Circling calibration Stop the vehicle in a place where it is safe to drive in a circle. Press and hold the switch for 9 seconds. “C” appears on the compass display. Drive the vehicle at 5 mph (8 km/h) or less in a circle until a direction is displayed.
Page 467 6-4. Using the other interior features WARNING While driving the vehicle ■ Do not adjust the display. Adjust the display only when the vehicle is stopped. When doing the circling calibration ■ Secure a wide space, and watch out for people and vehicles in the neigh- borhood.
Page 468 6-4. Using the other interior features RAV4-HV_OM_OM42B03U_(U)
Page 469: Maintenance And Care
Maintenance and care 7-1. Maintenance and care Cleaning and protecting the vehicle exterior..470 Cleaning and protecting the vehicle interior... 473 7-2. Maintenance Maintenance requirements ....476 General maintenance..479 Emission inspection and maintenance (I/M) programs......482 7-3. Do-it-yourself maintenance Do-it-yourself service precautions .....
Page 470: Maintenance And Care
7-1. Maintenance and care Cleaning and protecting the vehicle exterior Perform the following to protect the vehicle and maintain it in prime condition: ● Working from top to bottom, liberally apply water to the vehicle body, wheel wells and underside of the vehicle to remove any dirt and dust.
Page 471 Precautions regarding the Blind Spot Monitor (if equipped) ■ If the paint of the rear bumper is chipped or scratched, the system may mal- function. If this occurs, consult your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 472 7-1. Maintenance and care NOTICE To prevent paint deterioration and corrosion on the body and compo- ■ nents (aluminum wheels etc.) Wash the vehicle immediately in the following cases: ● • After driving near the sea coast • After driving on salted roads •...
Page 473: Cleaning And Protecting The Vehicle Interior
7-1. Maintenance and care Cleaning and protecting the vehicle interior The following procedures will help protect your vehicle’s interior and keep it in top condition: Protecting the vehicle interior ● Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces with a cloth dampened with lukewarm water.
Page 474 7-1. Maintenance and care Caring for leather areas ■ Toyota recommends cleaning the interior of the vehicle at least twice a year to maintain the quality of the vehicle’s interior. Shampooing the carpets ■ There are several commercial foaming-type cleaners available. Use a sponge or brush to apply the foam.
Page 475 Water may also cause the body to rust. When cleaning the inside of the windshield (vehicles with Toyota ■ Safety Sense P) Do not allow glass cleaner to contact the lens.
Page 476: 7-2. Maintenance
Toyota recommends the following main- tenance: General maintenance General maintenance should be performed on a daily basis. This can be done by yourself or by a Toyota dealer. Scheduled maintenance Scheduled maintenance should be performed at specified intervals according to the maintenance schedule.
Page 477: Maintenance
■ Repair and replacement It is recommended that genuine Toyota parts be used for repairs to ensure performance of each system. If non-Toyota parts are used in replacement or if a repair shop other than a Toyota dealer performs repairs, confirm the war- ranty coverage.
Page 478: 7-2. Maintenance
7-2. Maintenance WARNING If your vehicle is not properly maintained ■ Improper maintenance could result in serious damage to the vehicle and possible death or serious injury. Handling of the 12-volt battery ■ Engine exhaust, some of its constituents, and a wide variety of automobile ●...
Page 479: General Maintenance
“Owner’s Warranty Information Booklet” or “Owner’s Manual Supplement/Sched- uled Maintenance Guide”. It is recommended that any problem you notice should be brought to the attention of your Toyota dealer or qualified service shop for advice. Engine compartment...
Page 480 7-2. Maintenance Vehicle interior Items Check points • The accelerator pedal should move smoothly Accelerator pedal (without uneven pedal effort or catching). Hybrid transmission • When parked on a slope and the shift lever is “Park” mechanism in P, is the vehicle securely stopped? •...
Page 481 7-2. Maintenance Vehicle exterior Items Check points Doors • Do the doors operate smoothly? • Does the engine hood lock system work prop- Engine hood erly? • There should not be any signs of fluid leakage Fluid leaks after the vehicle has been parked. •...
Page 482: Emission Inspection And Maintenance (I/M) Programs
The OBD system determines that a problem exists somewhere in the emission control system. Your vehicle may not pass the I/M test and may need to be repaired. Contact your Toyota dealer to service the vehicle. Your vehicle may not pass the I/M test in the following situations: ●...
Page 483: Precautions
• Rag or paper towel (→P. 494) • Funnel (used only for adding brake fluid) • “Toyota Super Long Life Coolant” or a similar high quality ethylene glycol-based non-silicate, non- amine, non-nitrite and non-borate coolant with long- life hybrid organic acid technology Engine/power For the U.S.A.:...
Page 484: 7-3. Do-It-Yourself Maintenance
7-3. Do-it-yourself maintenance WARNING The engine compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe the following precautions. When working on the engine compartment ■ Make sure that the “POWER ON” on the multi-information display and the ●...
Page 485: Hood
7-3. Do-it-yourself maintenance Hood Release the lock from the inside of the vehicle to open the hood. Pull the hood lock release lever. The hood will pop up slightly. Push the auxiliary catch lever to the left and lift the hood. Hold the hood open by inserting the supporting rod into the slot.
Page 486 7-3. Do-it-yourself maintenance WARNING Pre-driving check ■ Check that the hood is fully closed and locked. If the hood is not locked properly, it may open while the vehicle is in motion and cause an accident, which may result in death or serious injury. After installing the support rod into the slot ■...
Page 487: Positioning A Floor Jack
7-3. Do-it-yourself maintenance Positioning a floor jack When using a floor jack, follow the instructions in the manual provided with the jack and perform the operation safely. When raising your vehicle with a floor jack, position the jack cor- rectly. Improper placement may damage your vehicle or cause injury.
Page 488: Engine Compartment
7-3. Do-it-yourself maintenance Engine compartment Fuse box (→P. 520) Radiator (→P. 493) Engine coolant reservoir Condenser (→P. 493) (→P. 492) Electric cooling fans Engine oil filler cap (→P. 490) Engine oil level dipstick Power control unit coolant (→P. 489) reservoir (→P.
Page 489 7-3. Do-it-yourself maintenance Engine oil With the engine at operating temperature and turned off, check the oil level on the dipstick. ■ Checking the engine oil Park the vehicle on level ground. After warming up the engine and turning it off, wait more than 5 minutes for the oil to drain back into the bottom of the engine.
Page 490 7-3. Do-it-yourself maintenance Holding a rag under the end, pull the dipstick out and check the oil level. Normal Excessive  Flat dipstick  Non-flat dipstick Measuring side The shape of the dipstick may differ depending on the type of vehicle or engine.
Page 491 Call your Toyota dealer, service station or auto parts store for information concerning recycling or disposal. Do not leave used engine oil within the reach of children.
Page 492 If the coolant level drops within a short time of replenishing Visually check the radiator, hoses, engine/power control unit coolant reservoir cap, drain cock and water pump. If you cannot find a leak, have your Toyota dealer test the cap and check for leaks in the cooling system. RAV4-HV_OM_OM42B03U_(U)
Page 493 Check the radiator and condenser and clear away any foreign objects. If either of the above parts is extremely dirty or you are not sure of their condition, have your vehicle inspected by your Toyota dealer. WARNING When the hybrid system is hot ■...
Page 494 7-3. Do-it-yourself maintenance Brake fluid Checking fluid level ■ The brake fluid level should be between the “MAX” and “MIN” lines on the tank. Adding fluid ■ Make sure to check the fluid type and prepare the necessary item. Fluid type FMVSS No.116 DOT 3 or SAE J1703 brake fluid Items Clean funnel...
Page 495 7-3. Do-it-yourself maintenance Washer fluid If any washer does not work or the warning message appears on the multi-information display, washer tank may be empty. Add washer fluid. WARNING When adding washer fluid ■ Do not add washer fluid when the hybrid system is hot or operating as washer fluid contains alcohol and may catch fire if spilled on the engine etc.
Page 496: 12-Volt Battery
7-3. Do-it-yourself maintenance 12-volt battery Location The 12-volt battery is located in the left-hand side of luggage com- partment. Removing the 12-volt battery cover Vehicles with full-size spare tire: Turn the knob of each clip on the rear deck board to unlock.
Page 497 7-3. Do-it-yourself maintenance Remove the upper cover with a flathead screwdriver or equiva- lent tool. To prevent damage to the cover, cover the tip of the screwdriver with a rag. When inspecting or replacing the 12-volt battery  Remove the rear deck board and left side deck cover.
Page 498 12-volt battery. Take extra care when connecting the 12-volt battery if the power switch mode prior to dis- charge is unknown. If the hybrid system will not start even after multiple attempts, contact your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 499 7-3. Do-it-yourself maintenance WARNING Chemicals in the 12-volt battery ■ The 12-volt battery contains poisonous and corrosive sulfuric acid and may produce hydrogen gas which is flammable and explosive. To reduce the risk of death or serious injury, take the following precautions while working on or near the 12-volt battery: Do not cause sparks by touching the 12-volt battery terminals with tools.
Page 500 Use a 12-volt battery designed for this vehicle. Failure to do so may cause gas (hydrogen) to enter the passenger compartment, causing a fire or explosion. For replacement of the 12-volt battery, contact your Toyota dealer. When disconnecting the 12-volt battery ■...
Page 501: Tires
7-3. Do-it-yourself maintenance Tires Replace or rotate tires in accordance with maintenance sched- ules and treadwear. Checking tires Check if the treadwear indicators are showing on the tires. Also check the tires for uneven wear, such as excessive wear on one side of the tread.
Page 502 Do not fail to initialize the tire pressure warning system after tire rota- tion. To equalize tire wear and extend tire life, Toyota recommends that tire rotation is carried out at the same interval as tire inspection. Tire pressure warning system (if equipped)
Page 503 7-3. Do-it-yourself maintenance ◆ Initializing the tire pressure warning system When the tire size is changed, the tire pressure warning system must be initialized. When the tire pressure warning system is initialized, the current tire inflation pressure is set as the benchmark pressure. ■...
Page 504 A tire goes flat repeatedly or cannot be properly repaired due to the size or location of a cut or other damage If you are not sure, consult with your Toyota dealer. ■ Replacing tires and wheels (vehicles with the tire pressure warning...
Page 505 7-3. Do-it-yourself maintenance ■ Maximum load of tire Check that the number given by dividing the maximum load by 1.10 of the replacement tire is greater than 1/2 of the Gross Axle Weight Ratings (GAWR) of either the front axle or the rear axle, whichever is greater. For the GAWR, see the Certification Label.
Page 506 ● In the following cases, the tire pressure warning system may not operate properly. • If non-genuine Toyota wheels are used. • A tire has been replaced with a tire that is not an OE (Original Equip- ment) tire. • A tire has been replaced with a tire that is not of the specified size.
Page 507 If repeated attempts to record tire inflation pressure settings are unsuccessful, have the vehicle inspected by your Toyota dealer. ● When operating the tire pressure warning reset switch, the tire pressure warning light does not blink 3 times.
Page 508 Do not mix tires of different makes, models or tread patterns. ● Also, do not mix tires of remarkably different treadwear. Do not use tire sizes other than those recommended by Toyota. ● Do not mix differently constructed tires (radial, bias-belted or bias-ply ●...
Page 509 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and transmitter when repairing or replacing the tire.
Page 510: Tire Inflation Pressure
7-3. Do-it-yourself maintenance Tire inflation pressure Tire inflation pressure The recommended cold tire infla- tion pressure and tire size are dis- played on the tire and loading information label. (→P. 613) RAV4-HV_OM_OM42B03U_(U)
Page 511 Reduced fuel economy ● Reduced driving comfort and poor handling ● Reduced tire life due to wear ● Reduced safety ● Damage to the drive train If a tire needs frequent inflating, have it checked by your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 512 7-3. Do-it-yourself maintenance Instructions for checking tire inflation pressure ■ When checking tire inflation pressure, observe the following: Check only when the tires are cold. ● If your vehicle has been parked for at least 3 hours or has not been driven for more than 1 mile or 1.5 km, you will get an accurate cold tire inflation pressure reading.
Page 513: Wheels
● Used wheels ● Bent wheels that have been straightened Aluminum wheel precautions ● Use only Toyota wheel nuts and wrenches designed for use with your aluminum wheels. ● When rotating, repairing or changing your tires, check that the wheel nuts are still tight after driving 1000 miles (1600 km).
Page 514 7-3. Do-it-yourself maintenance When replacing wheels (vehicles with the tire pressure warning sys- ■ tem) The wheels of your vehicle are equipped with tire pressure warning valves and transmitters that allow the tire pressure warning system to provide advance warning in the event of a loss in tire inflation pressure. Whenever wheels are replaced, tire pressure warning valves and trans- mitters must be installed.
Page 515 Because tire repair or replacement may affect the tire pressure warn- ● ing valves and transmitters, make sure to have tires serviced by your Toyota dealer or other qualified service shop. In addition, make sure to purchase your tire pressure warning valves and transmitters at your Toyota dealer.
Page 516: Air Conditioning Filter
7-3. Do-it-yourself maintenance Air conditioning filter The air conditioning filter must be changed regularly to maintain air conditioning efficiency. Removal method Turn the power switch off. Open the glove box. Slide off the damper. Push in each side of the glove box to disconnect the claws.
Page 517 7-3. Do-it-yourself maintenance Remove the air conditioning fil- ter and replace it with a new one. The “↑UP” marks shown on the fil- ter should be pointing up. Changing interval ■ Inspect and replace the air conditioning filter according to the maintenance schedule.
Page 518: Electronic Key Battery
7-3. Do-it-yourself maintenance Electronic key battery Replace the battery with a new one if it is depleted. You will need the following items: ● Flathead screwdriver ● Small flathead screwdriver ● Lithium battery CR2032 Replacing the battery Take out the mechanical key. Remove the cover.
Page 519 7-3. Do-it-yourself maintenance Use a CR2032 lithium battery ■ Batteries can be purchased at your Toyota dealer, local electrical appliance ● shops or camera stores. Replace only with the same or equivalent type recommended by the manu- ● facturer. Dispose of used batteries according to local laws.
Page 520: Checking And Replacing Fuses
7-3. Do-it-yourself maintenance Checking and replacing fuses If any of the electrical components do not operate, a fuse may have blown. If this happens, check and replace the fuses as nec- essary. Turn the power switch off. Open the fuse box cover or instrument panel. ...
Page 521 Type A and B: Replace the blown fuse with a new fuse of an appropriate amperage rat- ing. The amperage rating can be found on the fuse box lid. Type C and D: Contact your Toyota dealer.  Type A ...
Page 522 If the lights do not turn on even after the fuse has been replaced, a bulb may ● need replacement. (→P. 523) If the replaced fuse blows again, have the vehicle inspected by your Toyota ● dealer. If there is an overload in a circuit ■...
Page 523: Light Bulbs
Toyota dealer. For more information about replacing other light bulbs, contact your Toyota dealer. Preparing for light bulb replacement Check the wattage of the light bulb to be replaced. (→P. 614) Bulb locations ■...
Page 524 7-3. Do-it-yourself maintenance ■ Rear Tail light (bulb type) Stop/tail light and rear side marker light (bulb type) Back-up light License plate lights Rear turn signal light Replacing light bulbs ■ Headlights/daytime running lights (halogen headlights) Turn the bulb base counter- clockwise.
Page 525 7-3. Do-it-yourself maintenance Replace the light bulb. Align the 3 tabs on the light bulb with the mounting, and insert. Turn and secure the bulb base. Install the bulb base. Shake the bulb base gently to check that it is not loose, turn the headlights on once and visu- ally confirm that no light is leak- ing through the mounting.
Page 526 7-3. Do-it-yourself maintenance ■ Front turn signal lights/parking lights (halogen headlights) or front turn signal lights (LED headlights) Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. RAV4-HV_OM_OM42B03U_(U)
Page 527 7-3. Do-it-yourself maintenance ■ Front side maker lights Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. ■ Fog lights To allow enough working space, turn steering wheel to the opposite side of the bulb to be replaced.
Page 528 7-3. Do-it-yourself maintenance Remove the fender liner clip and open the fender liner. Unplug the connector while pressing the lock release. Turn the bulb base counter- clockwise. Set the new light bulb. Align the 3 tabs on the light bulb with the mounting, and insert.
Page 529 7-3. Do-it-yourself maintenance Set the connector. After installing the connector, shake the bulb base gently to check that it is not loose, turn the fog lights on once and visu- ally confirm that no light is leak- ing through the mounting. Reinstall the fender liner and install the clip.
Page 530 7-3. Do-it-yourself maintenance ■ Stop/tail lights, rear side marker lights (bulb type) and rear turn signal lights Open the back door and remove bolts, remove the lamp assembly by pulling it directly backward from the rear of the vehicle. Turn the bulb base counterclockwise. Stop/tail lights and rear side Rear turn signal lights ...
Page 531 7-3. Do-it-yourself maintenance ■ Tail lights (bulb type) Open the back door and remove the cover. To prevent damage, cover the tip of the screwdriver with rag. Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. RAV4-HV_OM_OM42B03U_(U)
Page 532 7-3. Do-it-yourself maintenance ■ Back-up lights Turn the bulb base counter- clockwise. Remove the light bulb. When installing, reverse the steps listed. After installing the bulb base, make sure that the rubber cover is installed securely. Rubber cover RAV4-HV_OM_OM42B03U_(U)
Page 533 7-3. Do-it-yourself maintenance ■ License plate lights Open the back door and remove the cover. To prevent damage, cover the tip of the screwdriver with rag. Turn the bulb base counterclockwise.  Left side  Right side Remove the light bulb. When installing, reverse the steps listed.
Page 534 Temporary condensation build-up on the inside of the headlight lens does not indicate a malfunction. Contact your Toyota dealer for more information in the following situations: ● Large drops of water have built up on the inside of the lens.
Page 535 7-3. Do-it-yourself maintenance WARNING Replacing light bulbs ■ Turn off the lights. Do not attempt to replace the bulb immediately after ● turning off the lights. The bulbs become very hot and may cause burns. Do not touch the glass portion of the light bulb with bare hands. When it is ●...
Page 536 7-3. Do-it-yourself maintenance RAV4-HV_OM_OM42B03U_(U)
Page 537: When Trouble Arises
When trouble arises 8-1. Essential information Emergency flashers ..538 If your vehicle has to be stopped in an emergency ...... 539 8-2. Steps to take in an emergency If your vehicle needs to be towed ..... 540 If you think something is wrong ..
Page 538: Emergency Flashers
8-1. Essential information Emergency flashers The emergency flashers are used to warn other drivers when the vehicle has to be stopped in the road to a breakdown, etc. Press the switch. All the turn signals will flash. To turn them off, press the switch once again.
Page 539: If Your Vehicle Has To Be Stopped In An Emergency
8-1. Essential information If your vehicle has to be stopped in an emergency Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the follow- ing procedure: Steadily step on the brake pedal with both feet and firmly depress it. Do not pump the brake pedal repeatedly as this will increase the effort required to slow the vehicle.
Page 540: Steps To Take In An Emergency If Your Vehicle Needs To Be Towed
If your vehicle needs to be towed If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service, using a wheel-lift type truck or flatbed truck. Use a safety chain system for all towing, and abide by all state/ provincial and local laws.
Page 541 8-2. Steps to take in an emergency Towing with a wheel-lift type truck  From the front  From the rear Use a towing dolly under the rear Use a towing dolly under the wheels. front wheels. Using a flatbed truck If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45°.
Page 542 8-2. Steps to take in an emergency Emergency towing If a tow truck is not available in an emergency, your vehicle may be temporarily towed using cables or chains secured to the emergency towing eyelets. This should only be attempted on hard surfaced roads for at most short distance at under 18 mph (30 km/h).
Page 543 8-2. Steps to take in an emergency Tighten down the towing eyelet securely using a wheel nut wrench or hard metal bar. Securely attach cables and chains to the towing eyelet. Take care not to damage the vehicle body. Enter the vehicle being towed and start the hybrid system. If the hybrid system does not start, turn the power switch to ON mode.
Page 544 8-2. Steps to take in an emergency WARNING Observe the following precautions. Failure to do so may result in death or serious injury. When towing the vehicle ■ Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the vehicle may fly off...
Page 545 8-2. Steps to take in an emergency NOTICE To prevent damage to the vehicle when towing using a wheel-lift type ■ truck Do not tow the vehicle from the rear when the power switch is off. The ● steering lock mechanism is not strong enough to hold the front wheels straight.
Page 546: If You Think Something Is Wrong
8-2. Steps to take in an emergency If you think something is wrong If you notice any of the following symptoms, your vehicle proba- bly needs adjustment or repair. Contact your Toyota dealer as soon as possible. Visible symptoms ● Fluid leaks under the vehicle (Water dripping from the air conditioning after use is normal.)
Page 547: If A Warning Light Turns On Or A Warning Buzzer Sounds
→ Immediately stop the vehicle in a safe place and con- (Red) (Canada) tact your Toyota dealer. Continuing to drive the vehi- cle may be dangerous. Brake system warning light Indicates a malfunction in: •...
Page 548 ABS warning light Indicates a malfunction in: • The ABS; or (U.S.A.) • The brake assist system → Have the vehicle inspected by your Toyota dealer immediately. (Canada) Electric power steering system warning light (warning buzzer) Indicates a malfunction in the EPS (Electric Power Steer- ing) system →...
Page 549 • The hill-start assist control system The light will flash when the TRAC, VSC, ABS or Trailer Sway Control system is operating. → Have the vehicle inspected by your Toyota dealer immediately. Low fuel level warning light Indicates that remaining fuel is approximately 2.2 gal.
Page 550 8-2. Steps to take in an emergency Warning light Warning light/Details/Actions LDA warning light (if equipped) The warning light comes on and a warning message is displayed to indicate that the LDA (Lane Departure Alert with steering control) system is not available temporarily (Amber) or has detected a malfunction.
Page 551 Is the fuel tank cap loose? If it is, tighten it securely. The light will go off after several driving trips. If the light does not go off even after several trips, contact your Toyota dealer as soon as possible. ■...
Page 552 If there is a lot of snow or ice on the vehicle, particularly around the wheels or wheel housings ● If non-genuine Toyota wheels are used (Even if you use Toyota wheels, the tire pressure warning system may not work properly with some types of tires.) ●...
Page 553 If both the ABS and the brake system warning lights remain on ■ Stop your vehicle in a safe place immediately and contact your Toyota dealer. The vehicle will become extremely unstable during braking, and the ABS system may fail, which could cause an accident resulting in death or serious injury.
Page 554 8-2. Steps to take in an emergency WARNING Maintenance of the tires (vehicles with the tire pressure warning ■ system) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label (tire and load information label).
Page 555 8-2. Steps to take in an emergency NOTICE To ensure the tire pressure warning system operates properly ■ (vehicles with the tire pressure warning system) Do not install tires with different specifications or makers, as the tire pressure warning system may not operate properly. RAV4-HV_OM_OM42B03U_(U)
Page 556: If A Warning Message Is Displayed
Multi-information display If any of the warning messages are shown again after the following actions have been performed, contact your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 557 (Amber) (Flashes) (If equipped) Indicates a malfunction in the brake system A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer immediately. Continuing to drive the vehicle may be dan- gerous. (Red) (U.S.A.)
Page 558 → Make sure that all the doors are closed. Indicates a malfunction in the intuitive parking assist All the sensor lights flash. A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. (If equipped) RAV4-HV_OM_OM42B03U_(U)
Page 559 8-2. Steps to take in an emergency Warning message Details/Actions Indicates that an intuitive parking assist is dirty or covered with ice All the sensor lights flash. A buzzer also sounds. → Clean the sensor. (If equipped) Indicates that the accelerator pedal is depressed while the shift position is in N A buzzer also sounds.
Page 560 Depending on the malfunction, troubleshooting methods may also be displayed. A buzzer also sounds. → Immediately stop the vehicle in a safe place and contact your Toyota dealer. Indicates that the hybrid battery (traction battery) is low A buzzer also sounds.
Page 561 Indicates a malfunction in: • The SRS airbag system; or • The seat belt pretensioner system A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. Indicates a malfunction in: • The ABS; or • The brake assist system A buzzer also sounds.
Page 562 Indicates a malfunction in the vehicle’s charging system → Immediately stop the vehicle in a safe place and contact your Toyota dealer. Continuing to drive the vehicle may be dangerous. Indicates that the radar sensor is dirty or covered with ice A buzzer also sounds.
Page 563 Details/Actions Indicates a malfunction in the smart key system A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. Indicates that a Blind Spot Monitor sensor or the surrounding area on the bumper is dirty or cov- ered with ice A buzzer also sounds.
Page 564 (Amber) vehicle for a short time, and then turn the (If equipped) LDA system back on. Indicates a malfunction in the pre-collision sys- A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. (Flashes) (If equipped) RAV4-HV_OM_OM42B03U_(U)
Page 565 Warning message Details/Actions Indicates a malfunction in the BSM (Blind Spot Monitor) system A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. (If equipped) Indicates abnormal engine oil pressure A buzzer also sounds. → Immediately stop the vehicle in a safe place and contact your Toyota dealer.
Page 566 8-2. Steps to take in an emergency Warning message Details/Actions Indicates that the LDA (Lane Departure Alert with steering control) system cannot be used as the vehicle speed is approximately 32 mph (50 km/h) or less → Drive the vehicle at approximately 32 mph (50 km/h) or more.
Page 567 Beam system equipped); or • The LED headlight system (if equipped) A buzzer also sounds. → Have the vehicle inspected by your Toyota dealer. (If equipped) Indicates that maintenance of the hybrid battery (traction battery) cooling component is required The filter may be clogged, the air intake vents may be blocked or there may be a gap in the duct.
Page 568 → Please wait until the system returns. If the warning message does not disappear, the system may be malfunctioning. Have the vehicle inspected by your Toyota dealer (Flashes) immediately. (If equipped) Indicates that part of the PCS (Pre-Collision Sys- tem) sensor is dirty, covered with ice, etc.
Page 569 Please wait until the power supply returns to normal. If this item is frequently displayed, have the vehicle inspected at your Toyota dealer immediately. Indicates that the EV drive mode is not avail- able The reason the EV drive mode is not available...
Page 570 8-2. Steps to take in an emergency Warning message Details/Actions Indicates that the EV drive mode has been auto- matically canceled The reason the EV drive mode is not available (the battery charge is low, speed is higher than the EV drive mode operating speed range, accelerator pedal is depressed too much) may be displayed.
Page 571 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer electronic detected when an attempt is made to start the hybrid sys- ⎯ Once tem. → Start the hybrid system with the electronic key present. (Flashes) The electronic key was carried outside the vehicle and a door other than the driver’s door was...
Page 572 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer An attempt was made to drive when the regular key was not inside the vehicle. ⎯ → Confirm times that elec- tronic key is inside the vehicle.
Page 573 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer An attempt was made to lock either front door by opening a door and putting the inside lock Contin- button into the lock position, uous then closing the door with the Once (5 sec- electronic key still inside the...
Page 574 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer The electronic key has a low battery. ⎯ Once → Replace the electronic key battery. (→P. 518) The driver’s door was opened and closed with the power switch turned off and then the power switch...
Page 575 8-2. Steps to take in an emergency Interior Exterior Warning message Details/Actions buzzer buzzer After the power switch has been turned off with the shift lever in a position other than P, ⎯ Once the shift lever has been shifted to P.
Page 576: If You Have A Flat Tire
8-2. Steps to take in an emergency If you have a flat tire Your vehicle is equipped with a spare tire. The flat tire can be replaced with the spare tire. For details about tires: →P. 501 WARNING If you have a flat tire ■...
Page 577 8-2. Steps to take in an emergency Location of the spare tire, jack and tools Tool bag Spare tire Jack RAV4-HV_OM_OM42B03U_(U)
Page 578 8-2. Steps to take in an emergency WARNING Using the tire jack ■ Observe the following precautions. Improper use of the tire jack may cause the vehicle to suddenly fall off the jack, leading to death or serious injury. Do not use the tire jack for any purpose other than replacing tires or ●...
Page 579 8-2. Steps to take in an emergency Taking out the jack Vehicles with full-size spare tire: Turn the knob of each clip on the rear deck board to unlock. Remove the rear deck board. Take out the jack. Unclasp the hook and remove the jack.
Page 580 8-2. Steps to take in an emergency Taking out the spare tire Loosen the center fastener that secures the spare tire. WARNING When storing the spare tire ■ Be careful not to catch fingers or other body parts between the spare tire and the body of the vehicle.
Page 581 8-2. Steps to take in an emergency Slightly loosen the wheel nuts (one turn). Turn the tire jack portion hand until the notch of the jack is in contact with the jack point. The jack point guides are located under the rocker panel. They indicate the jack point positions.
Page 582 • If there are any cracks or deformations in the bolt screws, nut threads or bolt holes of the wheel, have the vehicle inspected by your Toyota dealer. • When installing the wheel nuts, be sure to install them with the tapered ends facing inward.
Page 583 8-2. Steps to take in an emergency Installing the spare tire Remove any dirt or foreign mat- ter from the wheel contact sur- face. If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
Page 584 8-2. Steps to take in an emergency Lower the vehicle. Firmly tighten each wheel nut two or three times in the order shown in the illustration. Tightening torque: 76 ft•lbf (103 N•m, 10.5 kgf•m) Stow the flat tire, tire jack and all tools. RAV4-HV_OM_OM42B03U_(U)
Page 585 8-2. Steps to take in an emergency ■ The compact spare tire (if equipped) ● The compact spare tire is identified by the label “TEMPORARY USE ONLY” on the tire sidewall. Use the compact spare tire temporarily, and only in an emergency. ●...
Page 586 • ABS & Brake assist • Rear view monitor system (if • VSC equipped) • TRAC • Toyota parking assist monitor (if • Cruise control (if equipped) equipped) • Dynamic radar cruise control (if • Intuitive parking...
Page 587 When replacing the tires (vehicles with the tire pressure warning ■ system) When removing or fitting the wheels, tires or the tire pressure warning valve and transmitter, contact your Toyota dealer as the tire pressure warning valve and transmitter may be damaged if not handled correctly. RAV4-HV_OM_OM42B03U_(U)
Page 588: If The Hybrid System Will Not Start
8-2. Steps to take in an emergency If the hybrid system will not start Reasons for the hybrid system not starting vary depending on the situation. Check the following and perform the appropriate procedure: The hybrid system will not start even though the correct starting procedure is being followed.
Page 589 ● The 12-volt battery may be discharged. (→P. 592) ● One or both of the 12-volt battery terminals may be disconnected. (→P. 496) Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown. Emergency start function...
Page 590: If The Electronic Key Does Not Operate Properly
8-2. Steps to take in an emergency If the electronic key does not operate properly If communication between the electronic key and vehicle is interrupted (→P. 141) or the electronic key cannot be used because the battery is depleted, the smart key system and wire- less remote control cannot be used.
Page 591 8-2. Steps to take in an emergency Starting the hybrid system Ensure that the shift lever is in P and depress the brake pedal. Touch the Toyota emblem side of the electronic key to the power switch. When electronic detected, a buzzer sounds and the power switch will turn to ON mode.
Page 592: If The 12-Volt Battery Is Discharged
The following procedures may be used to start the hybrid sys- tem if the vehicle’s 12-volt battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehicle with a 12-volt battery, you can jump start your vehicle by following the steps below.
Page 593 8-2. Steps to take in an emergency Connect the jumper cables according to the following procedure: Connect a positive jumper cable clamp to the exclusive jump starting terminal on your vehicle. Connect the clamp on the other end of the positive cable to the positive (+) battery terminal on the second vehicle.
Page 594 8-2. Steps to take in an emergency Make sure the “READY” indicator comes on. If the indicator light does not come on, contact your Toyota dealer. Once the hybrid system has started, remove the jumper cables in the exact reverse order from which they were connected.
Page 595 ● After recharging the 12-volt battery ■ Have the 12-volt battery inspected at your Toyota dealer as soon as possi- ble. If the 12-volt battery is deteriorating, continued use may cause the 12-volt battery to emit a malodorous gas, which may be detrimental to the health of passengers.
Page 596 8-2. Steps to take in an emergency NOTICE When handling jumper cables ■ When connecting the jumper cables, ensure that they do not become entan- gled in the cooling fans, etc. To prevent damaging the vehicle ■ The exclusive jump starting terminal is to be used when charging the 12-volt battery from another vehicle in an emergency.
Page 597: If Your Vehicle Overheats
If you do not see steam: Carefully lift the hood. After the hybrid system has cooled down sufficiently, inspect the hoses and radiator core (radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer. RAV4-HV_OM_OM42B03U_(U)
Page 598 (The fans may not operate in freezing temperatures.) If the fans are not operating: Stop the hybrid system immediately and contact your Toyota dealer. If the fans are operating: Have the vehicle inspected at the nearest Toyota dealer.
Page 599 (radiator) for any leaks. Radiator Cooling fans If a large amount of coolant leaks, immediately contact your Toyota dealer. The coolant level is satisfactory if it is between the “FULL” and “LOW” lines on the reservoir. Reservoir “FULL” line “LOW”...
Page 600 If the message does not disappear: Stop the hybrid system and contact your Toyota dealer. If the message is not displayed: Have the vehicle inspected at the nearest your Toyota dealer. WARNING When inspecting under the hood of your vehicle ■...
Page 601 8-2. Steps to take in an emergency NOTICE When adding engine/power control unit coolant ■ Add coolant slowly after the hybrid system has cooled down sufficiently. Adding cool coolant to a hot hybrid system too quickly can cause damage to the hybrid system.
Page 602: If The Vehicle Becomes Stuck
8-2. Steps to take in an emergency If the vehicle becomes stuck Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt or snow: Stop the hybrid system. Set the parking brake and shift the shift lever to P.
Page 603 8-2. Steps to take in an emergency WARNING When attempting to free a stuck vehicle ■ If you choose to push the vehicle back and forth to free it, make sure the surrounding area is clear to avoid striking other vehicles, objects or people. The vehicle may also lunge forward or lunge back suddenly as it becomes free.
Page 604 8-2. Steps to take in an emergency RAV4-HV_OM_OM42B03U_(U)
Page 605: Vehicle Specifications
Vehicle specifications 9-1. Specifications Maintenance data (fuel, oil level, etc.) ..606 Fuel information ....615 Tire information ....618 9-2. Customization Customizable features ..631 9-3. Initialization Items to initialize ....641 RAV4-HV_OM_OM42B03U_(U)
Page 606: Maintenance Data (Fuel, Oil Level, Etc.)
9-1. Specifications Maintenance data (fuel, oil level, etc.) Dimensions and weights Vehicles without front license plate 181.1 in. (4600 mm) garnish Overall length Vehicles with front license plate gar- 181.3 in. (4605 mm) nish Overall width 72.6 in. (1845 mm) 65.9 in.
Page 607 The vehicle identification number (VIN) is the legal identifier for your vehicle. This is the primary identification number for your Toyota. It is used in registering the ownership of your vehicle. This number is stamped on the top left of the instrument panel.
Page 608 9-1. Specifications ■ Engine number The engine number is stamped on the engine block as shown. Engine Model 2.5 L 4-cylinder (2AR-FXE) Type 4-cylinder in line, 4-cycle, gasoline 3.54 × 3.86 in. (90.0 × 98.0 mm) Bore and stroke Displacement 152.2 cu.in.
Page 609 ■ Engine oil selection “Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use Toyota approved “Toyota Genuine Motor Oil” or equivalent to satisfy the following grade and viscosity. Oil grade: ILSAC GF-5 multigrade engine oil...
Page 610 Capacity Power 1.6 qt. (1.5 L, 1.3 Imp.qt.) control unit Use either of the following: • “Toyota Super Long Life Coolant” • Similar high-quality ethylene glycol-based Coolant type non-silicate, non-amine, non-nitrite, and non-borate coolant with long-life hybrid organic acid technology Do not use plain water alone.
Page 611 NOTICE Hybrid transaxle fluid type ■ Using transaxle fluid other than “Toyota Genuine ATF WS” may cause dete- rioration in shift quality, locking up of your transaxle accompanied by vibra- tion, and ultimately damage the transaxle of your vehicle. RAV4-HV_OM_OM42B03U_(U)
Page 612 9-1. Specifications Brakes Pedal clearance 4.13 in. (105 mm) Min. 0.04 ⎯ 0.24 in. (1 ⎯ 6 mm) Pedal free play Brake pad wear limit 0.04 in. (1.0 mm) 7 ⎯ 10 clicks Parking brake lever travel Parking brake lining wear limit 0.04 in.
Page 613 9-1. Specifications Tires and wheels  Type A Tire size 225/65R17 102H, T165/80R17 104M (spare) Tire inflation pressure Front: 33 psi (230 kPa, 2.3 kgf/cm or bar) (Recommended cold Rear: 33 psi (230 kPa, 2.3 kgf/cm or bar) tire inflation pressure) Spare: 60 psi (420 kPa, 4.2 kgf/cm or bar) 17 ×...
Page 614 9-1. Specifications Light bulbs Light bulbs Bulb No. Type Headlights/daytime running 9012 lights (halogen headlights) ⎯ Fog lights Front turn signal lights/parking 7444NA 28/8 lights (halogen headlights) Front turn signal lights 7444NA (LED headlights) Exterior ⎯ Front side marker lights Stop/tail lights and rear side 7443 21/5...
Page 615: Fuel Information
In very few cases, driveability problems may be caused by the brand of gaso- line you are using. If driveability problems persist, try changing the brand of gasoline. If this does not correct the problem, consult your Toyota dealer. ■...
Page 616 ■ Recommendation of the use of gasoline containing detergent additives ● Toyota recommends the use of gasoline that contains detergent additives to avoid the build-up of engine deposits. ● All gasoline sold in the U.S.A. contains minimum detergent additives to clean and/or keep clean intake systems, per EPA’s lowest additives concen-...
Page 617 ■ Some gasoline contains an octane enhancing additive called MMT (Methylcy- clopentadienyl Manganese Tricarbonyl). Toyota does not recommend the use of gasoline that contains MMT. If fuel containing MMT is used, your emission control system may be adversely affected. The malfunction indicator lamp on the instrument cluster may come on. If this happens, contact your Toyota dealer for service.
Page 618: Tire Information
9-1. Specifications Tire information Typical tire symbols  Full-size tire Compact spare tire  RAV4-HV_OM_OM42B03U_(U)
Page 619 9-1. Specifications Tire size (→P. 621) DOT and Tire Identification Number (TIN) (→P. 620) Location of treadwear indicators (→P. 501) Tire ply composition and materials Plies are layers of rubber-coated parallel cords. Cords are the strands which form the plies in a tire. Radial tires or bias-ply tires A radial tire has “RADIAL”...
Page 620 9-1. Specifications Typical DOT and Tire Identification Number (TIN)  Type A  Type B DOT symbol Tire Identification Number (TIN) Tire manufacturer’s identification mark Tire size code Manufacturer’s optional tire type code (3 or 4 letters) Manufacturing week Manufacturing year Manufacturer’s code : The DOT symbol certifies that the tire conforms to applicable Federal Motor Vehicle Safety Standards.
Page 621 9-1. Specifications Tire size ■ Typical tire size information The illustration indicates typical tire size. Tire use (P = Passenger car, T = Temporary use) Section width (millimeters) Aspect ratio (tire height to section width) Tire construction code (R = Radial, D = Diagonal) Wheel diameter (inches) Load index (2 digits or 3 digits) Speed symbol (alphabet with one letter)
Page 622 9-1. Specifications Tire section names Bead Sidewall Shoulder Tread Belt Inner liner Reinforcing rubber Carcass Rim lines Bead wires Chafer RAV4-HV_OM_OM42B03U_(U)
Page 623 U.S. Department of Transportation. It provides the purchasers and/or prospective purchasers of Toyota vehicles with information on uniform tire quality grading. Your Toyota dealer will help answer any questions you may have as you read this information. ■ DOT quality grades All passenger vehicle tires must conform to Federal Safety Require- ments in addition to these grades.
Page 624 9-1. Specifications ■ Temperature A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissi- pate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Page 625 9-1. Specifications Glossary of tire terminology Tire related term Meaning Tire pressure when the vehicle has been Cold tire inflation pres- parked for three hours or more, or has not sure been driven more than 1 mile or 1.5 km under that condition The maximum cold inflated pressure to which Maximum...
Page 626 9-1. Specifications Tire related term Meaning The combined weight of installed regular pro- duction options weighing over 5 lb. (2.3 kg) in excess of the standard items which they Production options replace, not previously considered in curb weight weight or accessory weight, including heavy duty brakes, ride levelers, roof rack, heavy duty 12-volt battery, and special trim A metal support for a tire or a tire and tube...
Page 627 9-1. Specifications Tire related term Meaning A pneumatic tire in which the ply cords that extend to the beads are laid at alternate Bias ply tire angles substantially less than 90 degrees to the centerline of the tread The tire structure, except tread and sidewall Carcass rubber which, when inflated, bears the load The breaking away of pieces of the tread or...
Page 628 9-1. Specifications Tire related term Meaning A tire designated by its manufacturer as pri- Light truck (LT) tire marily intended for use on lightweight trucks or multipurpose passenger vehicles The maximum load that a tire is rated to carry Load rating for a given inflation pressure The load rating for a tire at the maximum per- Maximum load rating...
Page 629 9-1. Specifications Tire related term Meaning The linear distance between the exteriors of the sidewalls of an inflated tire, excluding ele- Section width vations due to labeling, decoration, or protec- tive bands That portion of a tire between the tread and Sidewall bead The parting of the rubber compound from the...
Page 630 9-1. Specifications Designated seating Occupant distribution Vehicle normal load, capacity, Number of in a normally loaded Number of occupants occupants vehicle 2 through 4 2 in front 2 in front, 1 in second 5 through 10 seat 2 in front, 1 in second 11 through 15 seat, 1 in third seat, 1 in fourth seat...
Page 631: Customization
Premium Audio with Navigation or Entune Audio, or at your Toyota dealer. Some function settings are changed simultaneously with other func- tions being customized. Contact your Toyota dealer for further details. Customizing vehicle features When customizing vehicle features, ensure that the vehicle is parked in a safe place with the shift lever in P and the parking brake set.
Page 632 Audio: Settings that can be changed using Entune Premium Audio with Navigation or Entune Audio Settings that can be changed using the multi-information display Settings that can be changed by your Toyota dealer Definition of symbols: O = Available, — = Not available ■...
Page 633 9-2. Customization ■ LDA (Lane Departure Alert with steering control) (if equipped) (→P. 255) Default Customized Function setting setting Steering Assist — O — Alert sensitivity Standard High — O — Vehicle sway warning — O — Vehicle sway warning sensitiv- Standard —...
Page 634 9-2. Customization ■ Power back door (→P. 119) Default Customized Function setting setting 1, 2 — O O Touchless Sensor 1 to 4 Opening angle — O — User setting Operation buzzer volume — O — All on When the All off back door When the...
Page 635 9-2. Customization ■ Door lock (→P. 113, 590) Default Customized Function setting setting On (Driver’s door unlocked Off (All doors Unlocking using a mechanical in one step, all unlocked — — O doors in one step) unlocked in two steps) Speed linked door locking O —...
Page 636 9-2. Customization ■ Smart key system (→P. 108) and wireless remote control (→P. 113, 119, 136) Default Customized Function setting setting Operation signal (buzzer) Level 5 O — O Level 1 to 7 Operation signal (emergency O — O flashers) 30 seconds Time elapsed before the auto- matic door lock function is...
Page 637 9-2. Customization ■ Wireless remote control (→P. 108, 113, 119) Default Customized Function setting setting Wireless remote control — — O Opening operation of power Press and One short — — O back door hold press Press twice : If equipped ■...
Page 638 9-2. Customization ■ Automatic light control system (→P. 213, 217) Default Customized Function setting setting Light sensor sensitivity -2 to 2 O — O Automatic High Beam — — O Time elapsed before headlights automatically turn 30 seconds 60 seconds O —...
Page 639 9-2. Customization ■ Illumination (→P. 436) Default Customized Function setting setting Interior lights illumination con- — — O trol Time elapsed before the inte- 15 seconds 7.5 seconds — O rior lights turn off 30 seconds Operation after the power —...
Page 640 9-2. Customization Vehicle customization ■ When the speed linked door locking function and shift position linked door ● locking function are both on, the door lock operates as follows. • When shifting the shift lever to any position other than P, all the doors will be locked.
Page 641: Initialization
P. 477 formed required (U.S.A. only) Tire pressure warning system • When changing the tire size P. 503 (If equipped) Toyota parking assist Refer to monitor (if equipped) “NAVIGATION • After reconnecting or chang- ing the 12-volt battery MULTIMEDIA Panoramic view •...
Page 642 9-3. Initialization RAV4-HV_OM_OM42B03U_(U)
Page 643: For Owners
For owners Reporting safety defects for U.S. owners......644 Seat belt instructions for Canadian owners (in French) ....... 645 SRS airbag instructions for Canadian owners (in French) ....... 647 RAV4-HV_OM_OM42B03U_(U)
Page 644: Reporting Safety Defects For U.s. Owners
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-331-4331). If NHTSA receives similar complaints, it may open an investiga- tion, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
Page 645: Seat Belt Instructions For Canadian Owners (In French)
Seat belt instructions for Canadian owners (in French) The following is a French explanation of seat belt instructions extracted from the seat belt section in this manual. See the seat belt section for more detailed seat belt instructions in English. Utilisation adéquate des ceintures de sécurité...
Page 646 Entretien et soin Ceintures de sécurité ■ Avec un chiffon ou une éponge, nettoyez à l’aide d’un savon doux et de l’eau tiède. Vérifiez aussi les ceintures régulièrement pour vous assurer qu’elles ne présentent pas d’usure excessive, d’effilo- chage ou de coupures. AVERTISSEMENT Dommages et usure de la ceinture de sécurité...
Page 647: Srs Airbag Instructions For Canadian Owners (In French)
SRS airbag instructions for Canadian own- ers (in French) The following is a French explanation of SRS airbag instructions extracted from the SRS airbag section in this manual. See the SRS airbag section for more detailed SRS airbag instruc- tions in English. RAV4-HV_OM_OM42B03U_(U)
Page 648 ◆ Coussins gonflables SRS avant Coussin gonflable SRS du conducteur/coussin gonflable SRS du passager avant Peuvent aider à protéger la tête et la poitrine du conducteur et du passager avant contre les impacts avec des composants inté- rieurs Coussin gonflable SRS de protection des genoux du conducteur Peut aider à...
Page 649 Composants du système de coussins gonflables SRS Capteurs d’impact latéral (por- Capteurs d’impact latéral tières avant) (arrière) Coussin gonflable du passa- Limiteurs de force et disposi- ger avant tifs de tension des ceintures de sécurité Coussins gonflables en rideau Capteur de position du siège Coussin gonflable du coussin du conducteur de siège du passager avant...
Page 650 Votre véhicule est doté de COUSSINS GONFLABLES ÉVOLUÉS dont la conception s’appuie sur les normes de sécurité des véhicules à moteur américains (FMVSS208). Le module de capteur de coussin gonflable (ECU) contrôle le déploiement des coussins gonflables en fonction des informations obtenues des capteurs et d’autres éléments affichés dans le diagramme des composants du système ci-dessus.
Page 651 AVERTISSEMENT Précautions relatives aux coussins gonflables SRS ■ Observez les précautions suivantes en ce qui concerne les coussins gon- flables SRS. Les négliger pourrait occasionner des blessures graves, voire mortelles. Le conducteur et tous les passagers du véhicule doivent porter leur cein- ●...
Page 652 Un bébé ou un enfant trop petit pour utiliser une ceinture de sécurité doit être correctement retenu à l’aide d’un dispositif de retenue pour enfants. Toyota recommande vivement de placer et d’attacher correcte- ment tous les bébés et tous les enfants sur les sièges arrière du véhicule à...
Page 653 AVERTISSEMENT Précautions relatives aux coussins gonflables SRS ■ Ne vous asseyez pas sur le bord du ● siège et ne vous appuyez pas sur la planche de bord. Ne laissez pas un enfant se tenir face ● au coussin gonflable SRS du passager avant ni s’asseoir sur les genoux d’un passager avant.
Page 654 ● le tampon de volant et les garnitures des montants avant et arrière, sont endommagés ou fissurés, faites-les remplacer par votre concessionnaire Toyota. Ne placez aucun objet, par exemple un coussin, sur le siège du passager ● avant. Cela disperserait le poids du passager, ce qui empêcherait le cap- teur de le détecter correctement.
Page 655 SRS Ne mettez pas votre véhicule au rebut et n’effectuez aucune des modifica- tions suivantes sans d’abord consulter votre concessionnaire Toyota. Les coussins gonflables SRS pourraient fonctionner de manière incorrecte ou se déployer (gonfler) accidentellement, ce qui serait susceptible d’occasion- ner des blessures graves, voire mortelles.
Page 656 RAV4-HV_OM_OM42B03U_(U)
Page 657: Index
Entune Audio Plus, refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL” for information regarding the equipment listed below. • Navigation system • Audio system • Rear view monitor system • Toyota parking assist monitor • Panoramic view monitor RAV4-HV_OM_OM42B03U_(U)
Page 658 Toyota dealer. (→P. 109) ● If you lose your electronic keys, the risk of vehicle theft increases signifi- cantly. Contact your Toyota dealer immediately. (→P. 112) The doors cannot be locked or unlocked ● Is the electronic key battery weak or depleted? (→P. 518) ●...
Page 659 What to do if... (Troubleshooting) If you think something is wrong The hybrid system does not start ● Did you press the power switch while firmly depressing the brake pedal? (→P. 198) ● Is the shift lever in P? (→P. 198) ●...
Page 660 What to do if... (Troubleshooting) A warning buzzer sounds during driving ● The seat belt reminder light is flashing Are the driver and the front passenger wearing the seat belts? (→P. 549) ● The brake system warning light is on Is the parking brake released? (→P.
Page 661: Alphabetical Index
Alphabetical index Alphabetical index SRS airbag instructions for Canadian owners ....647 A/C ..........426 SRS airbags ......38 Air conditioning filter ..... 516 All-wheel drive system.... 309 Automatic air conditioning Anchor brackets ......64 system ........ 426 Antenna Micro dust and pollen filter..428 Radio ........
Page 662 Alphabetical index Brake Fluid........494 Back door Parking brake ....... 212 Back door......119 Warning light/ Jam protection function..126 message..... 547, 557 Power back door....122 Brake assist ......308 Touchless power back Break-in tips......169 door ........121 Brightness control Wireless remote control ..
Page 663 LDA (Lane Departure Alert Radar sensor ....301, 567 with steering control) ..259 Seat belts......474 Multi-information display..97 Clock........... 99 Toyota parking assist Coat hooks ....... 455 monitor ......281 Compass ........464 Warning message....556 Condenser........ 493 Do-it-yourself maintenance ..
Page 664 Alphabetical index Doors Electric Power Steering Automatic door locking (EPS) ........308 and unlocking system..116 Function........ 308 Back door......119 Warning light......548 Door glasses......161 Electronically Controlled Door lock....... 113, 119 Brake System (ECB) ..... 308 Open door warning Electronic key ......
Page 665 Alphabetical index Engine Entune Audio Plus Accessory mode ....199 EPS (Electric Power Compartment ......488 Steering) ........ 308 Engine switch Function........ 308 (power switch) ....198 Warning light......548 Hood ........485 EV drive mode ......203 How to start the hybrid Event data recorder (EDR)..
Page 666 Alphabetical index Fuel ........... 608 Hooks Capacity........ 608 Cargo hooks ......443 Fuel gauge......93 Coat hooks ......455 Information......615 Grocery bag hooks ....443 Refueling....... 230 Retaining hooks Type........608 (floor mat)......26 Warning light......549 Horn .......... 154 Fuel consumption Hybrid battery (traction battery) information ......
Page 667 Alphabetical index I/M test ........482 Keyless entry ....108, 136 Identification ......607 Smart key system ....136 Engine........608 Wireless remote control..108 Vehicle ........607 Keys.......... 108 Ignition switch Battery-saving function ..137 (power switch) ....... 198 Electronic key .......
Page 668 Alphabetical index Light Mirrors Automatic High Beam Inside rear view mirror ..156 system ........ 217 Outside rear view mirror Fog light switch ..... 222 defoggers ......429 Headlight switch....213 Outside rear view mirrors ..158 Illuminated entry system ..438 Vanity mirrors .......
Page 669 Alphabetical index Pre-Collision System (PCS) Enabling/disabling the Parking assist sensors system........ 245 (intuitive parking assist)..280 Function........ 240 Parking brake......212 Warning light......548 Operation ......212 Warning message....564 Parking brake engaged warning buzzer ....547 Warning message....561 Parking lights......
Page 670 Alphabetical index Replacing Seats......... 144, 146 Electronic key battery ... 518 Adjustment......144 Fuses ........520 Adjustment precautions ..145 Light bulbs ......523 Child seats/child restraint Tires........576 system installation....63 Wireless remote control Cleaning ....... 473 battery ........ 518 Driving position memory ..
Page 671 Alphabetical index Smart key system ....136 Emergency flashers Antenna location ....136 switch ......... 538 Entry functions ....113, 119 Engine switch Starting the hybrid system ..198 (power switch) ....198 Snow tires ........ 319 EV drive mode switch ... 203 Spare tire ........
Page 672 Installing tire pressure Trailer Sway Control ..... 309 warning valves and Trailer towing ......183 transmitters......502 Toyota Safety Sense P.... 233 Registering ID codes .... 504 TRAC (Traction Control) ..308 Tire pressure warning Trailer Sway Control ....309 reset switch ......
Page 673 Alphabetical index Warning messages....556 Washer ........223 USB port ........334 Checking....... 495 Utility vehicle precautions ..321 Preparing and checking before winter ...... 317 Switch ........223 Vanity lights ......453 Washing and waxing....470 Vanity lights ......453 Weights Wattage ........
Page 674 Alphabetical index RAV4-HV_OM_OM42B03U_(U)
Page 675 Alphabetical index RAV4-HV_OM_OM42B03U_(U)
Page 676 (L, Imp.qt.) (Drain and refill — With filter 4.6 (4.4, 3.9) reference) Without filter 4.2 (4.0, 3.5) “Toyota Genuine Motor Oil” or equivalent Oil grade: ILSAC GF-5 multigrade engine oil Engine oil type Recommended viscosity: SAE 0W-20 P. 609 RAV4-HV_OM_OM42B03U_(U)

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