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DRAFT March 24th-2005
2
Getting technical manuals and support
How to get technical manuals
You can print selected technical manuals and release notes free, directly from the
Internet.
1
Go to the
2
Find the product for which you need documentation.
3
Locate the specific category and model or version for your hardware or
software product.
4
Use Adobe* Acrobat Reader* to open the manuals and release notes, search
for the sections you need, and print them on most standard printers.
Go to Adobe Systems at
Adobe Acrobat Reader.
How to get support
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact Nortel Networks
Technical Support. To obtain contact information online, go to
www.nortelnetworks.com/cgi-bin/comments/comments.cgi, then click on
Technical Support.
From the Technical Support page, you can open a Customer Service Request
online or find the telephone number for the nearest Technical Solutions Center.
If you are not connected to the Internet, you can call 1-800-4NORTEL
(1-800-466-7835) to learn the telephone number for the nearest Technical
Solutions Center.
318527-A Rev 01
www.nortelnetworks.com/documentation
www.adobe.com
URL.
to download a free copy of the
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