Auto-Attendant; Setting Up Auto-Attendant Greeting - Polycom VVX 300 Series User Manual

First Communications Cloud IP PBX User Guide (Polycom)

Auto-Attendant

Setting up Auto-Attendant Greeting

1. Make sure voicemail to email (with wave file attachment) is set up on your phone
2. Go to any phone within your facility (preferably a quiet office that you can close the door)
3. From other user's phone, extension dial your own extension
4. Leave yourself a voicemail of the exact recording which you want
to load as your automated attendant
TIP: If you mess recording up, or simply would just like to listen to it before sending, if you
-
press the # key before hanging up, you will be prompted through various alternative
options.
Press 1 to delete message and rerecord
o
Press 2 to listen to the message
o
Press 3 or hang up to send the message
o
You can press re-record as many times as you would like to before
-
sending the message, as long as you press the # key after each recording
attempt
5. Once you have successfully sent the voicemail/recording (by simply hanging up, or pressing
# then 3), you will get that message to your voicemail and your email, as you normally would
with any other voicemail.
6. From the email, you will right click on the wave file (the recording of the message) and save
anywhere on your network.
7. Once you have saved your greeting, login to your administrative portal and scroll down to
the "Auto Attendants" section of your Dashboard
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