Polycom VVX 300 Quick Reference Manual

V V X ® 3 0 0 P O L Y C O M S E T
Handset
Softkeys
Dialpad
Transfer
Messages
Hold
B A S I C F U N C T I O N S
M A K I N G A C A L L
1. Pick up the handset or press the Speakerphone
Headset keys.
2. Dial the 10-digit number for a local call, 1 plus the
10-digit number for long distance, or the 2- to 6-digit
extension number.
A N S W E R I N G A C A L L
1. Pick up the handset, or press the Speakerphone
Headset keys.
P L A C I N G A C A L L O N H O L D
1. Press the Hold key.
2. To return to the call, press the Hold key again, or
press the red, flashing Line key.
Lines Display
M A N A G I N G C A L L S
I N I T I A T I N G 3 - W A Y C O N F E R E N C I N G
or
1. While on an active call, press the More softkey.
2. Press the Confrnc softkey, which will place the active call on hold.
3. Dial the third party and press the Send softkey.
4. When the third party answers, press the More and Confrnc softkeys
again to join all parties together.
T R A N S F E R R I N G A C A L L
or
Blind - Transfer a call without announcing it first. The ID of the
transferred party will be displayed to the person receiving the transfer.
Consultative - Announce the call prior to transferring. Your ID will be
displayed to the person receiving the transfer. This is the default setting.
Performing a transfer using Consultative
1. While on an active call, press the Transfer
2. Dial the number or extension. The caller is placed on hold.
3. When the receiving party answers, announce the call.
4. Press the Transfer
LINES VIEW
Message
Waiting
Indicator
Home
HOME VIEW
Navigation
Arrows
Headset
Speaker
Phone
Mute
Volume Keys
key.
key again, and hang up.
V I E W S
Your phone has two main views.
L I N E S ( D E F A U L T ) V I E W
This is your phone's default display. Here, you can access phone lines and
on-screen softkeys.
H O M E V I E W
To access this screen, press the Home key.
From this view, you can initiate new calls, check voice mail messages, and access
directories, settings, and applications.
The features in this view can be accessed using multiple methods. For example, your
Messages can be accessed from the Home View screen or by pressing the Envelope
key on the left side.
Performing a transfer using Blind
1. While on an active call, press the Transfer
2. Dial the number or extension, and press send. The caller is placed on hold.
3. Hang up.
NOTE: To use a transfer type that is not your default setting, press and hold the
Transfer Key and select the transfer type to use, OR change your default.
Changing your Default Transfer Type
1. Press the Home key.
2. Select Settings, Basic, Preferences, then Default Transfer Type.
3. Choose your default type.
Performing a transfer directly to Voice Mail
1. While on an active call, press the Transfer
2. Dial *98 then the extension or number. If there is a 3 second delay, the transfer
will go to your own mailbox. Use consultative transfer to avoid this.
3. Press #.
4. After you hear the confirmation message, hang up.
key.
key.