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Polycom VVX 300 Quick User Manual
Polycom VVX 300 Quick User Manual

Polycom VVX 300 Quick User Manual

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Polycom Instructions
This guide is intended to help you understand how to use various
Polycom VVX and Soundstation models. For any additional
questions that could not be answered from this guide, our customer
service team is more than happy to help. Call us at 877-965-7800!

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Summary of Contents for Polycom VVX 300

  • Page 1 Polycom Instructions This guide is intended to help you understand how to use various Polycom VVX and Soundstation models. For any additional questions that could not be answered from this guide, our customer service team is more than happy to help. Call us at 877-965-7800!
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Polycom VVX 300 & 301 Quick Use Guide Polycom VVX 400 & 401 Quick Use Guide Polycom VVX 600 & 601 Quick Use Guide Polycom Soundstations 5000 and 7000 Quick Use Guide Polycom VVX USB Camera Polycom VVX Expansion Module...
  • Page 3: Polycom Vvx 300 & 301 Quick Use Guide

    Polycom VVX 300 & 301 Quick-Use Guide Soft-Keys Soft-keys are the four buttons below the display of your Polycom phone. The function of a ‘Soft-Key’ changes, depending on the state of the phone. Dialing • You will need to dial a 1 followed by the area code before dialing a telephone number •...
  • Page 4 • You can use a soft key or the button in the center of the navigation arrows to select menu items. • You can use the soft keys or left and right arrows to move forwards and backwards between menu items. Voicemail To retrieve your voicemail press the “Envelope”...
  • Page 5 You may also send callers directly to an extension’s voicemail box. This can only be done, using extensions of the phones in your business group. To send a call directly to voicemail, precede the transferred extension with a 7: 1. Press the Transfer soft-key. 2.
  • Page 6 Pressing up will bring up the Favorites menu o Pressing down will bring up the Missed Calls menu Soft Keys Soft-keys are the four buttons below the display of your Polycom phone. The function of a ‘Soft-Key’ changes, depending on the state of the phone.
  • Page 7 Dialing • You will need to dial a 1 followed by the area code before dialing a telephone number • You do not need to dial a 9 or choose an outside line to make a phone call. • After dialing a telephone number or extension push the “Send” soft key to begin the call.
  • Page 8 Local Hold Local Hold allows you to keep calls held to your phone. This will keep the call on your phone and not allow others to pick it up as they can with Park. This can be useful for answering multiple calls quickly and in succession, or for keeping a phone call on your phone only when you need to step away.
  • Page 9 1. Press the Transfer soft-key. 2. Press the Blind soft-key 3. Dial 7 followed by the extension you’re transferring to. 4. Press the Send soft-key. Directed Call Pickup Directed call pickup allows you to answer another phone in the office from your own telephone.
  • Page 10: Polycom Vvx 600 & 601 Quick Use Guide

    Polycom VVX 600 & 601 Quick-Use Guide Navigation The large color display screen has multiple screen interfaces that accommodate to however you are using the phone. • The Home Screen is available at any time and will display messages, settings, and information.
  • Page 11 How to Place Calls: To place a call, use one of the following methods: • Pick up the handset, and press the “Speaker” or “Headset” keys. Then enter the phone number and tap on the green “Phone” button. • Enter the phone number, tap on the green “Phone” button, pick up the handset and press the “Speaker”...
  • Page 12 To Transfer a Call: 1. Press Transfer key 2. Press More > Blind or More > Consultative and choose Blind or Consultative 3. Dial a number or choose a contact. If you chose Blind, the call is transferred immediately 4. If you chose Consultative, tap Transfer after the call is established to complete the transfer To Forward An Incoming Call: 1.
  • Page 13 Hold a Conference Call When you hold a conference call, you can hold all or individual conference partici- pants: • To hold all conference participants: tap Hold • To hold individual participants: highlight a participant and select Hold View Recent Calls You can view placed, received, and missed calls.
  • Page 14 Enable Do Not Disturb You can enable Do Not Disturb when you don’t want to receive calls. On the home screen, tap DND. The DND icon is the blue circle with a phone and red dot on it, it displays on the line key and in the status bar. Handle Video Calls If video is enabled, you can receive video during calls.
  • Page 15: Polycom Soundstations

    Polycom Soundstation 5000 & 7000 Quick-Use Guide Soft-Keys Soft-keys are the four buttons below the display of your Polycom phone. The function of a ‘Soft-Key’ changes, depending on the state of the phone. Dialing • Long distance numbers require a 1 followed by the area code and telephone number.
  • Page 16: Polycom Vvx Usb Camera

    The Polycom VVX Camera is a plug-and-play add on that can add to your Polycom phone’s range of capabilities. Setting up does not require any additional hardware or software. To use the Polycom VVX Camera, simply plug it into the USB drive of a compatible Polycom Business Media Phone.
  • Page 17 To Stop Sending Videos for All Calls Tap Settings from the Home view, then tap Basic > Video > Video Call Settings. Tap Auto Start Video Tx, and disable the setting. When disabled, your phone won’t automatically transmit video at the start of all calls. To Automatically View All Incoming Video on the Full Tap Settings from Home view, and tap Basic >...
  • Page 18: Polycom Vvx Expansion Module

    DSS, or BLF. The hardware utilizes dual-color (red or green) illuminated LEDs for line status information. Compatibility This expansion is compatible with the following Polycom VVX business phones: • Polycom VVX 300/310 • Polycom VVX 400/410 • Polycom VVX 500 •...
  • Page 19 To connect multiple modules, attach another Cable Connector between the AUX 2 port on the first Expansion Module and the AUX 1 port on the second Expansion module. You can connect a maximum of three Expansion Modules to one phone. This device provides an easy transition from traditional PBX features and functionality into the world of VoIP familiar paper directory cards and intuitive LED visualization that matches the VVX business media phones.
  • Page 20 We’re Here To Help If you don’t find what you need, please contact our friendly Customer Care staff. They are ready to assist you, 24/7. For any network or technical issues with your service, please contact us at 877.965.7800 or info@uyt.co Visit uyt.co Today...