Basic Call Handling; Answer Incoming Calls; Make A Call; Clearing A Call - Avaya 4620 User Manual

Basic Call Handling

Answer Incoming Calls

When there is an incoming call, you will hear a ringing tone and a blinking bell icon appears on the
associated call appearance screen.
To answer an incoming call, do one of the following:
Answering the first incoming call
1. Pick up the handset or press the
Answering waiting calls
1. If you have call waiting switched on, the waiting call is shown against the next call appearance
key and a tone is played to further indicate the waiting call. If you choose to answer the waiting
call, press the

Make a Call

There are several options for making a phone call, depending on what how you want to use the phone.
Making a call using the handset
1. Pick up the handset.
2. Dial the phone number of the person you want to contact, including any outside line digits and/or
area codes.
Making a call using speakerphone
1. Press .
2. Dial the phone number of the person you want to contact, including any outside line digits and/or
area codes.
3. See Speakerphone for more information on using the speakerphone.
Making a call using speed dial
1. See Using Speed Dials.

Clearing a Call

To clear an established call either:
1. Replace the handset
or
2. Press Drop. You will hear dial tone, unless you are in 'call center mode' of working when you
will then hear silence.
4620/5620 Phone User Guide
IP Office
button to use the speakerphone.
button corresponding to waiting call and the current call will be placed on hold.
Issue 2d (15th September 2005)
Page 8