Resetting The Printer To Factory Default Settings; Obtaining Customer Support - Dymo LabelWriter User Manual

Performing a Printer Self-Test
If you experience problems with broken characters or other print quality issues,
perform a printer self-test. The self-test verifies that all elements of the print head
and printing mechanism are in working condition.
To perform a self-test
With a roll of labels in the printer, press and hold the
1
button for at least three seconds.
The printer begins printing vertical lines along the width of the printer. The test
pattern automatically changes every 3/4 inch (19 mm).
Once the self-test begins, release the label feed button.
2
To stop the self-test, press and release the
3
the power button.
If you are still having problems after checking the above items, contact Customer
Support. See Obtaining Customer Support on page 27.

Resetting the Printer to Factory Default Settings

An easy way to move the LabelWriter Wireless printer to a new network is to reset
the printer to factory default settings. This reset will delete any custom settings you
may have entered in the Web Configuration utility such as printer name, password,
language, and so on.
To reset the printer to factory default settings
Make sure the power is turned on.
1
If you just pressed the power button, wait for
about 30 seconds for the printer to fully start
up.
Using a pointed non-metal tool, press and
2
hold the RESET button on the back of the
printer for at least five seconds.
After five seconds, release the RESET button
3
to begin the printer reset.
After about 30 seconds, you will be able to connect the printer to a wireless
network as described in Connecting the Printer to your Wireless Network on
page 12.

Obtaining Customer Support

If you experience problems with the setup or use of your printer, carefully read this
user guide to make sure you have not missed something that is covered in the
documentation.
If you cannot resolve your problem by consulting the documentation, you can
obtain additional information and assistance from DYMO.
DYMO maintains an Internet Web site at
support information for your LabelWriter printer.
To contact us, visit the Support area of our Web site at:
27 DYMO LabelWriter Wireless
User Guide
label forward feed
label forward feed button or
www.dymo.com that includes the latest
support.dymo.com
RESET