Wireless Connection Issues - Dymo LabelWriter User Manual

Wireless Connection Issues

The following are solutions to some common questions about connecting to the
printer on your wireless network.
General Connection Guidelines
Many times issues you may have while trying to connect to the printer can be
solved very easily. Check the following:
 Make sure the printer is turned on.
 Make sure your router is turned on and the wireless network is operational.
 Make sure the printer is connected to the same wireless network as your
computer or mobile device.
 Restart your mobile device.
 Make sure the printer is not connected to a guest or public wireless network,
as these types of networks have additional restrictions that can cause
problems.
 Move the printer closer to your wireless router. The printer works best when
there are no obstructions between the printer and your router. The closer the
printer is to the router the better.
 Make sure any firewall or security programs on your computer are not
blocking communications between the printer and your computer.
 Make sure you are not connected to a Virtual Private Network (VPN).
The Printer Does Not Show Up in My Wireless Network List
 Make sure the printer is turned on.
 Make sure you are not connected to a Virtual Private Network (VPN).
 Refresh the list of available networks by turning Wi-Fi off and then on again on
your computer or mobile device.
Unable to Connect to the Web Configuration Utility on the Printer
The printer's IP address may have been reassigned.This is normal behavior with a
DHCP connection when the printer has been turned off for a period of time. The
printer's IP address will be reassigned the next time the power is turned on and
the printer appears on the network.
You can determine the printer's current IP address by accessing the DHCP client
list through your router's web pages. Refer to the documentation that came with
your router for more information.
In some environments, you may be able to connect to the printer using the mDNS
name: http://DYMOLWWxxxxxx.local.
23 DYMO LabelWriter Wireless
User Guide