Getting Help
Your LabelWriter printer should offer years of trouble-free printing with very little
maintenance. However, in the event that you encounter a problem, this chapter
offers suggestions for resolving problems that can occur when using the printer. If
you are unable to solve a problem, this chapter also describes how to contact
DYMO
Customer
Support.
This section provides information on how to detect and correct problems you
might encounter while using your LabelWriter printer.
Wireless Status Light
Power Status Light
Wireless Connection Issues
Printer Issues
Resetting the Printer to Factory Default Settings
Obtaining Customer Support
Wireless Status Light
On LabelWriter Wireless printers, the wireless status light visually shows the
current state of the printer:
Status Light
Off
Solid on
Slow blinking
Glowing
Fast blinking
Power Status Light
The power status light visually shows the current state of the printer:
Status Light
Off
Solid on
Glowing
Fast blinking
22
DYMO LabelWriter Wireless
User Guide
Description
No wireless network connection or printer is in power saving
mode. Doesn't apply to Access Point mode.
Wireless network connection. Doesn't apply to Access Point
mode.
Attempting to connect to a wireless network.
Attempting to connect using WPS (two minutes).
Error. See Wireless Connection Issues on page 23.
Description
Power is off.
Power is on and printer is ready.
Printer is in power saving mode.
An error occurred. This can occur because the labels are
missing or due to some other error condition. Refer to some
possible solutions later in this chapter.