Troubleshooting - Norelco ULTRASWITCH 100 User Manual

1-The Ultra Switch 100 does not transfer a fax call to the fax machine.
Probably the fax is from a machine which does not issue CNG tone. In
this case, the Ultra Switch 100 routes the call to your phone. After
answering the phone, you can identify this call as a fax call if no one is
on the line and then conduct manual switching to the fax machine by
dialing the Fax Access Code.
2- I answer a phone call and no one is on the line.
This is a fax call. Dial the Fax Access Code and hang up. The Ultra
Switch 100 will then route the line to your fax machine. If your telephone
company uses a pulse system, dial 1 to switch the line to the fax machine.
3- After my nswering machine records a voice message, the Ultra Switch a
100 transfers the call to the fax port, even if the caller does not want to
send a fax message and hangs up the phone immediately after he/she
leaves a message.
The TAD-to-Fax mode of the Ultra Switch 100 is activated. When the
TAD-to-Fax mode is enabled, and when the Ultra Switch 100 detects line
disconnection by the answering machine, it will transfer the line to the
fax port immediately. In other words, the call is always transferred to the
fax machine after the answering machine ends its operation. This will
take up to 30 seconds of delay (depending on how long your fax machine
ends its waiting state for fax reception) before the line is available again
provided that the caller disconnects the line instead of sending a fax. You
may use Function Restore to turn off TAD-to-Fax.

4 TROUBLESHOOTING

Q & A
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