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Norelco ULTRASWITCH 100 User Manual

Automatic multi-function telephone manager
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ULTRASWITCH 100
AUTOMATIC MULTI-FUNCTION
TELEPHONE LINE MANAGER
NORELCO
TELECOM LTD.
USER GUIDE

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Table of Contents
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Summary of Contents for Norelco ULTRASWITCH 100

  • Page 1 ULTRASWITCH 100 AUTOMATIC MULTI-FUNCTION TELEPHONE LINE MANAGER NORELCO TELECOM LTD. USER GUIDE...
  • Page 2 REGISTRATION The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, user should ensure that it is permissible to be connected to the facilities of the local telecommunication company.

  • Page 3: Table Of Contents

    CONTENTS INSTALLATION OPERATION • To Make Calls • To Receive Voice Calls • To Receive Fax Messages • To Receive Modem Calls • To Decipher "Distinctive Ringing" • Incoming Call Screening • To Control Answering Machine • To Operate with A Pulse System PROGRAMMING TROUBLESHOOTING...

  • Page 4: Installation

    1. INSTALLATION The package of the Ultra Switch 100 itself contains the following parts list. 1. Ultra Switch 100 2. Power Adapter 3. RJ11 Phone Line Cord 4. Four Rubber Feet 5. Wall Mounting Kit 6. User Guide 7. Quick Reference Guide If a part appears damaged or missing, contact your nearest Ultra Switch 100 location immediately.
  • Page 5 behind the Ultra Switch 100 to program new parameters for the desired functions. Please refer to Chapter 3 for the instructions on function programming. If you have a Caller ID device, you may connect your Caller ID in front of the Ultra Switch 100 or connect it to the phone port of the Ultra Switch 100.
  • Page 6 LINE-IN PHONE 12VAC TR-PS MODEM Connect your Connect your Connect to the Fax/Fax Card telephone, key 12VAC power system (KSU) to this jack Connect to adapter and/or Caller ID the telephone to this jack line (C/O line) Plug your telephone Any communication software answering machine can access your modem...
  • Page 7 110/12 VAC 220/12 VAC Answering Machine (TAD) Telephone Modem Fax Machine/Fax Card LINE-IN Wall Jacks Ultra Switch 100 Telephone Line (C/O Line) Telephones Figure 1-3 More complex connection of the Ultra Switch 100 in private home or small office 110/12 VAC 220/12 VAC Answering Machine (TAD) Modem...

  • Page 8: Operation

    2. OPERATION To make calls o use your own communication devices such as phone, fax machine or modem, you simply operate each device as if it were connected directly to the Ultra Switch 100. In other words, you can make a call from any device following the normal procedure for outward dialing.
  • Page 9 he procedure stated above is carried out under the condition that the phone is answered within a certain number of rings. However, it is possible that no one answers the call. In this situation, the call can be processed as follows: .

  • Page 10: To Receive Fax Messages

    To receive fax messages ost of the fax machines nowadays are G3 compatible and will issue the CNG tone when they attempt to initiate fax transmission. After detecting the CNG tone, the Ultra Switch 100 will route the line to the fax port for fax communication.
  • Page 11 ◆ Manual Switching Remotely Instruct the caller to enter the Fax Access Code after the line is answered by the Ultra Switch 100. The Ultra Switch 100 will route the line to the fax port after it receives the correct code. The remote switching can only be conducted through a tone-dial Note: .

  • Page 12: To Receive Modem Calls

    To receive modem messages ■ Automatic Modem Switching Whenever a calling modem issues the reverse modem tone to request a data communication, the Ultra Switch 100 can recognize the reverse modem tone and route the line to the modem port. Reverse Modem Detection ote: The method that requires...
  • Page 13 1: Type your phone number 2: After the phone number, t ype the letter "R" 3: Press the Enter key The calling computer's m odem generates reverse modem tone immediately after dialing. ■ Modem Switching by Modem Access Code There is an alternative for your Ultra Switch 100 to route a modem call to the modem port.
  • Page 14 2:After the phone number, type several commas to provide a delay until the Ultra Switch answers. Note that for most computers, a comm a causes the computer to delay a certain period of time before performing the succeeding operations. Determine the number of commas required based on how long a call rings before the Ultra Switch 100 answers.

  • Page 15: To Decipher "Distinctive Ringing

    To decipher "Distinctive Ringing" service When operating in the Distinctive Ringing mode (page 19), the Ultra Switch 100 can decipher the "Distinctive Ringing" service * provided by the telephone company. This service assigns multiple phone numbers to a single line, with each number having its own ring identity. Working in conjunction with this service, the Ultra Switch 100 identifies and directs the three ring types to a designated extension port.

  • Page 16: Incoming Call Screening

    Incoming Call Screening ou may use Call Filtering feature of the Ultra Switch 100 to screen the incoming calls. When the Call Filter mode is enabled, only those calls with correct access code can pass through the Ultra Switch 100 to their designated destination.

  • Page 17: To Control Answering Machine

    To control Answering Machine from a remote location many occasions, you may need to remotely control your answering machine (For instance, remote change of the outgoing message, or remote retrieval of the recorded incoming messages, etc.). It is conceivable that the control codes of your answering machine may conflict with the control codes (such as Fax Access Code, Modem Access Code, etc.) of the Ultra Switch 100.

  • Page 18: Programming

    3. PROGRAMMING he Ultra Switch 100 allows you to program a wide range of function parameters so that you can adapt the Ultra Switch 100 to your operating environment completely without sacrificing some vital features of the attached devices or the Ultra Switch 100 itself. o program the desired function code into the Ultra Switch 100, you simply lift the handset of the phone connected to the phone port of the Ultra Switch 100, press #* followed by the specific function code together with the...
  • Page 19 (1) Lift the Handset Press #* + Function Code (+ Parameter, if necessary + *) Acknowledgement Tone: 4) Press * and hang up Beep. Beep. Beep - Setting is accepted Barr ------------ - Wrong Setting Repeat Step 2 and Step 3 if more function settings are desired Function Description Default...
  • Page 20 Function Description Default Range of Code Parameter Fax Access Code 1- 9 Tone code for routing the line to the Fax port. 10-99 Example: # * 1 1 2 3 * 100-999 "123" is now the Fax Access Code. Pressing 123 will instruct the Ultra Switch 100 to route the line to the fax port.
  • Page 21 Function Description Defau Code Parameter Types of Rings The Ultra Switch 100 provides two types of ring-back tones: Type 1 : ON (1 second), OFF (2 seconds) # * 4 1 * Type 2 : ON (2 seconds), OFF (4 seconds) # * 4 2 * "Rings to Phone "...
  • Page 22 Function Description D fau Range Code Parameter Declaration of Device Availability 3 , 6 N / A and 8 ◆ Additional Programming: (refer to page 12 , "Distinctive Ringing" and pa ge 17, Fax Access Code and Modem Access Code) 0: Fax or modem disabled 1: Fax is disabled 2: Modem is disabled...
  • Page 23 Function Description Default ange of Code Parameter l Filter N / A ◆ Additional Programming (refer to page 21, Secu rity Code) 1: Turn on Fax Filter 2: Turn on Modem Filter 3: Turn on Phone Filt 4: Turn on TAD-to-Fax 5: Turn off all the Call Filter modes # * 8 4 * Example:...
  • Page 24 Function Description Default ange of Code Parameter Security Code ◆ Additional Program ming: 10-99 (refer to page 20, Call Filter) 1:To set a Phone Filt er's security 100-999 code (Phone Access Code) :To delete a Phone Filter's security code (Phone Access Code) Note: 1.
  • Page 25 Function escription De ult Range Code Parameter ＃＊ System Restore restore all function parame ters to eir default values. * # * * Note: The System Restore also deletes all the one Access Codes. ＃ Function Restore Any legal function code restore particular...

  • Page 26: Troubleshooting

    4 TROUBLESHOOTING Q & A 1-The Ultra Switch 100 does not transfer a fax call to the fax machine. Probably the fax is from a machine which does not issue CNG tone. In this case, the Ultra Switch 100 routes the call to your phone. After answering the phone, you can identify this call as a fax call if no one is on the line and then conduct manual switching to the fax machine by dialing the Fax Access Code.
  • Page 27 4- When I pick up a phone to answer a call, the ring does not stop. The phone you picked up is not connected to the Ultra Switch 100. It is connected directly to the incoming telephone line (C/O line). Press *0 to stop the ring (page 5).
  • Page 28 9- When I want to use my communication device such as phone, fax or modem, the telephone line is not available. Check if the line is occupied by other devices. If not, verify that the phone cord from your communication device is connected to the Ultra Switch 100 properly.
  • Page 29 INDEX nowledgment tone 15-16 non-ring interval call filter 13-20 phone filter CNG tone phone ring coun pulse dialing phone 14-18 pulse recognition 14-18 access code 13-20 fax filter 13-20 function code 16-22 remote control function programming 15-22 answering machine function restore reverse modem detection security code...

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