Troubleshooting Provisioning While Using Raid Manager; Errors When Operating Raid Manager ( Thin Provisioning Z, Ssb1: 0X2E31/0Xb96D) - HP XP7 User Manual

Problems
If you are unable to solve a problem using the above suggestions, or if you encounter a problem
not listed, please contact HP technical support.
If an error occurs during the operations, the error code and error message appear in the error
message dialog box. For more information about error messages, see the HP XP7 Remote Web
Console Messages.

Troubleshooting provisioning while using RAID Manager

If an error occurs while operating Data Retention or Thin Provisioning Z while using RAID Manager,
you might identify the cause of the error by referring to the log appearing on the RAID Manager
window or the RAID Manager operation log file.
The RAID Manager operation log file is stored in the following directory.
/HORCM/log*/curlog/horcmlog_HOST/horcm.log
where
* is the instance number.
HOST is the host name.
The following is an example of a log entry in the RAID Manager window.

Errors when operating RAID Manager ( Thin Provisioning Z, SSB1: 0x2e31/0xb96d)

Error Code (SSB2)
0x9100
0xb900/ 0xb901/
0xaf28
0xb902
0xaf22
0xaf24
Causes and Solutions
Error Contents
The command cannot be executed because user
authentication is not performed.
Error occurred when increasing THP V-VOL
capacity operation.
The operation was rejected because the
configuration was being changed by SVP or
Remote Web Console, or because the THP
V-VOL capacity was going to be increased by
another instance of the RAID Manager.
The operation was rejected because the
specified volume is placed online with the OS
which does not support EAV (Extended Address
Volume).
The operation was rejected because the total
THP V-VOL capacity exceeded the pool
reservation rate after the capacity was
increased.
Contact HP technical support to restore the pool-VOL.
If the blocked pool-VOL is an external volume, confirm following:
◦
Path blockage
◦
Status of the storage system
Solutions
Perform user authentication.
Ask HP technical support to solve the problem.
Increase the THP V-VOL capacity after finishing
operations on your storage system, such as the
Virtual LVI operation or a maintenance
operation. See Caution in
increasing THP V-VOL capacity" (page
Increase the THP V-VOL capacity after the
specified volume is placed online with the OS
which supports EAV.
Specify a capacity so that the pool reservation
rate will not be exceeded.
Troubleshooting provisioning while using RAID Manager 169
"Requirements for
62).