E-Mail Features Problems; Internet/Intranet Connection Problems - Dell S3840cdn User Manual

When print result is not what was expected
Cause
Selected printer language on the
machine does not match the
printer language of the print data.
The computer is not using the
print driver supplied with the
machine (is using another
company's print driver).
Mac OS X 10.7/10.8/10.9/10.10/10.11
When you cannot print
Cause
The LPD port is not activated.

E-mail Features Problems

Symptom
Cannot receive e-mail.
A Confirmation Report - Job
Undelivered is output.

Internet/Intranet Connection Problems

When connection to the Internet/Intranet fails
Cause
The Authentication feature used
on the remote server is not
supported by the machine.
Check point
Confirm the selected printer
language on the machine and the
printer language of the print data.
Confirm whether the print driver
on the computer is the one
supplied with the machine.
Check point
Confirm whether the LPD port is
activated.
Remedy
Is the e-mail address for the machine configured?
Are the SMTP server settings configured correctly?
Is Domain Filtering set?
Confirm whether your own domain is set to Allowed Domains, on Dell
Printer Configuration Web Tool.
Is the SMTP server operating properly?
Consult your network administrator.
Is the mail address correct?
Enter the correct mail address.
Doesn't the data size exceed the maximum e-mail size?
Change the maximum e-mail size, or lower the resolution.
Unable to transmit because of an error.
Check the Transmission Results in the Confirmation Report - Job
Undelivered. If the status code is displayed, refer to "Status Codes".
Remedy
Only Basic Authentication is supported by the machine. The machine
does not support NTLM/digest.
For security purposes, change to the Authentication feature using SSL.
Remedy
Select the printer language on the
machine to match the print data.
On the computer, select the print
driver supplied with the machine.
If the print driver is not listed for
selection, install the print driver
and then select it. Operation is not
guaranteed if another company's
print driver is used.
Remedy
When printing with a printer
detected by using Bonjour, enable
Port.
Network-related Problems
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